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Oneclass

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Termination letter drafted by a specialized lawyer
Sender
Oneclass
1902‑365 Bloor St East, Toronto
ON M W L Canada
support@oneclass.com
Cancellation of Oneclass contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Oneclass service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Oneclass
1902‑365 Bloor St East, Toronto
ON M W L , Canada
support@oneclass.com
REF/2025GRHS4

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Oneclass: Easy Method

What is OneClass

Overview

OneClass is an online education platform that provides study resources such as lecture notes, study guides, and tutoring materials to help students improve academic performance.

Core services

The service is subscription-based and offers access to a library of academic content and customer support for subscribers. Subscriptions may be purchased via the website or through mobile app stores.

How to cancel OneClass

Cancel via App Store (iOS)

  • Open iPhone Settings.
  • Tap your Apple ID (your name) and choose Subscriptions.
  • Find the OneClass subscription and select Cancel Subscription.
  • Apple governs any refund requests for App Store purchases.

Cancel via Google Play (Android)

  • Open the Google Play Store app on your Android device.
  • Tap Menu and choose Subscriptions.
  • Select OneClass and follow the prompts to cancel.
  • Google Play handles refunds according to its policy.

Cancel via Web (OneClass website)

  • Log in at oneclass.com and go to Payment Settings (oneclass.com/payments).
  • Follow the on-screen instructions to cancel your subscription.
  • Alternatively, email support@oneclass.com to request cancellation.
  • You retain access until the end of your current billing period after cancelling.

What happens when you cancel

Access after cancellation

After you cancel, you keep access to OneClass content until the end of your current paid billing period.

No access changes occur mid-period; cancellation prevents future renewals only.

Renewal and billing

Once cancelled, the subscription will not renew at the next billing date. You are responsible for cancelling through the platform where you purchased the subscription.

Data and account status

Cancelling typically does not delete your account or uploaded data immediately; check your account settings or contact support for data removal requests.

Will I get a refund?

OneClass refund policy

OneClass does not provide refunds or credits for partially used subscription periods; payments for an active term are generally non-refundable.

You retain service until the end of the paid term but will not receive a pro rata refund for unused days.

Mobile store purchases

For purchases made via the App Store or Google Play, refunds are subject to Apple’s or Google Play’s refund policies.

OneClass disclaims responsibility for refunds on transactions handled by these third-party platforms.

OneClass plans and pricing

Pricing availability

Public INR pricing for OneClass in India was not available in the verified information provided.

The official site lists USD prices but no verifiable India-specific price points were found.

How to get pricing

Contact OneClass support or check your app store listing to view the price offered to your account and region.

Plan Period Price
Contact for pricing Contact for pricing Contact for pricing

Your consumer rights in India

Relevant protections

Indian consumer protection laws such as the Consumer Protection Act, 2019 require fair practices, transparent terms, and timely grievance redressal.

These laws apply to digital subscriptions where terms are unfair or unclear, subject to applicable exceptions for third‑party platforms.

How to use your rights

  • Keep transaction evidence (receipts, bank statements) and cancellation confirmations.
  • Raise disputes first with OneClass support at support@oneclass.com or with the app store that processed your payment.
  • If unresolved, consider consumer forums or formal complaint routes under Indian law with your documented evidence.

Practical tips

Because OneClass states a no-refund policy and relies on app stores for mobile refunds, cancel well before renewal dates and document all communications.

Strong documentation improves outcomes when invoking consumer rights or disputing charges.

Customer experiences

Positive feedback

  • Some users report helpful notes and study guides that improved academic performance.
  • Multiple reviewers praise responsive customer service and useful academic materials.

Negative feedback

  • Common complaints include being billed after cancelling and unexpected charges.
  • Users report difficulty obtaining refunds and a convoluted or non-transparent cancellation process in some cases.

Interpretation

Experiences vary: many find the study resources valuable, while others face friction with billing and refunds.

Documenting cancellations and receipts helps address disputes faster when issues occur.

Documentation checklist

Essential proof to keep

  • Payment receipts, bank or card statements showing the charge.
  • Subscription confirmation emails or welcome messages from OneClass.
  • Cancellation confirmations or screenshots showing cancellation status and timestamps.

Supporting communications

  • Copies of emails or chat transcripts with OneClass support (support@oneclass.com).
  • Any messages from Apple or Google if the purchase was made through an app store.

Common mistakes

Not cancelling in the right place

Example: cancelling on the website but the subscription was purchased via App Store or Google Play, which continues billing.

Always cancel through the same platform used to buy the subscription.

Failing to document cancellation

Example: assuming cancellation without saving confirmation. Without proof, disputes become harder to resolve.

Save screenshots, emails, and timestamps whenever you cancel.

Assuming automatic refunds

Example: expecting a pro rata refund after mid-term cancellation. OneClass states no refunds for partial periods.

Check the platform’s refund policy before relying on reimbursement.

Comparative recap

Quick method comparison

Method How to cancel Refund responsibility Access after cancel
App Store (iOS) Cancel via iPhone Settings → Apple ID → Subscriptions Apple handles refunds Access until end of billed period
Google Play (Android) Cancel via Google Play Store → Menu → Subscriptions Google Play handles refunds Access until end of billed period
Web (OneClass) Log in at oneclass.com → Payment Settings or email support OneClass states no refunds for partial periods Access until end of billed period

Summary takeaway

Choose the cancellation route matching your purchase method and keep records to support any refund or dispute claims.

After cancelling

Check your account

Verify cancellation status and save any confirmation screens or emails for your records.

Confirm the final billing date and when access will end.

Contact points and next steps

For account or billing questions, email support@oneclass.com and include your order details and screenshots.

If you purchased via Apple or Google, contact the respective app store for refund requests and follow their dispute procedures.

Address

Headquarters

OneClass (Notesolution Inc.)

1902‑365 Bloor St East, Toronto, ON M4W 3L4, Canada

Contact note

For account support, use the support email address kept in your subscription documentation: support@oneclass.com.

Keep all correspondence and receipts if you plan to escalate a dispute under Indian consumer protection procedures.

FAQ

To cancel your OneClass subscription via the App Store, open iPhone Settings, tap your Apple ID, select Subscriptions, find OneClass, and choose Cancel Subscription. Keep proof of your cancellation.

Yes, you can cancel your OneClass subscription by logging into oneclass.com, going to Payment Settings, and following the instructions. You will retain access until the end of your current billing period.

OneClass does not provide refunds for partially used subscription periods. If you cancel, you will not receive a pro rata refund for unused days, so be sure to keep this in mind.

To cancel your OneClass subscription via Google Play, open the Google Play Store app, tap Menu, select Subscriptions, find OneClass, and follow the prompts to cancel. Remember to keep proof of your cancellation.

Cancelling your OneClass subscription does not delete your account or uploaded data immediately. You may need to check your account settings or contact support for data removal requests.