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I hereby notify you of my decision to terminate the contract relating to the Osmosis service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Osmosis: Easy Method
What is Osmosis
Overview
Osmosis is an online education platform for medical and health science students that provides video lessons, quizzes, flashcards, and study tools designed to simplify complex medical topics.
The platform operates on a subscription model and is available on the web and as mobile apps for iOS and Android.
Who uses it
Osmosis is mainly used by MBBS, MD, and other health-science students seeking structured video content and spaced-repetition study aids.
Students in India commonly use Osmosis alongside college coursework and exam preparation materials.
How to cancel Osmosis
Cancel on the Web
- Sign in at your account page and go to osmosis.org/account/billing.
- Select "Cancel Membership" and confirm. Cancellation takes effect at the end of the current billing term.
- See the official cancellation guide: Cancel Osmosis monthly recurring plan.
Cancel on iOS (App Store)
- Open Settings on your iPhone/iPad, tap your name, then iTunes & App Store.
- Tap your Apple ID, choose Subscriptions, select Osmosis, then tap Cancel Subscription. The subscription remains active until the end of the current billing period.
- For details on managing in-app purchases: Restoring and managing purchases (mobile).
Cancel on Android (Google Play)
- Open Google Play, tap Profile, then Payments & Subscriptions → Subscriptions.
- Select Osmosis and tap Cancel Subscription. Cancellation is effective at the end of the current billing cycle.
- See the same mobile purchases guide: Restoring and managing purchases (mobile).
What happens when you cancel
Access after cancellation
When you cancel a subscription on the Web, iOS, or Android, access continues until the end of the current paid billing period.
You will retain study progress, saved items, and account data during that remaining period unless you request deletion separately.
Auto-renewal and reminders
Web subscriptions may auto-renew; Osmosis sends renewal reminders for auto-renewed plans.
Users should monitor renewals and bank statements to avoid unexpected charges from renewals that may occur if cancellation is not completed in time.
Will I get a refund?
Web subscription refunds
- Full refunds are available for web subscriptions of one year or longer if requested within 7 days of purchase or charge.
- Shorter-term web subscriptions are treated as final sale and are typically not refundable.
- Official refund policy: Refund & cancellation policy.
Auto-renewals and refunds
- For web auto-renewed subscriptions, refunds can be requested within 7 days of the renewal date.
- Osmosis sends a reminder before renewal; once refunded for an auto-renewal, auto-renewal is canceled per policy.
- See details: Refund policy for auto-renewed subscriptions.
In-app purchases (iOS/Google Play)
- iOS in-app purchases and refunds are handled through Apple; Osmosis directs iOS refund requests to Apple Support.
- For iOS refund process details: Request a refund for an iOS in-app purchase.
- Google Play purchases are governed by Google Play policies; contact Google Play support for refunds after following the Play Store process.
Osmosis plans and pricing
Available plans (INR)
The table below shows commonly listed App Store / web pricing options and token prices as available in verified sources.
Prices are shown in Indian Rupees and may change; check your platform for the exact, current price.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Osmosis Full Access Monthly | ₹1,449 | Monthly | Full Access to Osmosis medical study app |
| Osmosis Suite Access Yearly | ₹24,900 | Annual | Suite Access to Osmosis medical study app |
| Osmosis Full Access Yearly | ₹4,899 | Annual | Full Access to Osmosis medical study app (Yearly) |
| Osmosis (OSMO) crypto token - CoinGecko | ₹4.70 (approx.) | Per token | Live price from CoinGecko |
| Osmosis (OSMO) crypto token - Mudrex | ₹4.06 (approx.) | Per token | Live price from Mudrex platform |
Pricing notes
App Store prices listed above are the INR options shown in verified sources as of the latest update.
Token prices vary slightly between sources and reflect live market fluctuations; check the relevant platform for live values.
Your consumer rights in India
Applicable protections
Indian consumer protection norms require clear refund and cancellation policies for paid online services.
Osmosis provides explicit web refund and cancellation terms that align with expectations under Indian consumer law, but users should read terms carefully.
Practical guidance for Indian users
- Monitor auto-renewal dates and bank/credit card statements to avoid unexpected charges.
- Use the 7-day refund window for eligible web purchases (≥1 year) promptly if you need a refund.
- For in-app purchases, follow Apple/Google refund procedures; Osmosis directs users to those platform processes.
Customer experiences
Positive feedback
- Users praise high-quality medical content, explanatory videos, and spaced-repetition flashcards.
- Many reviewers describe Osmosis as a valuable study aid and an effective complement to exam preparation.
- See user reviews on verified sources such as: Chrome Stats reviews and JustUseApp reviews.
Negative feedback
- Common complaints include app instability - crashes, freezing videos, failed downloads, and login issues.
- Some users report a less-polished mobile UI and frustrations with navigation or missing in-app controls.
- There are reports of unexpected auto-renewals (including multi-year renewals) causing surprise charges; monitor renewals carefully.
Documentation checklist
Before you request cancellation or a refund
- Account email and username used for Osmosis.
- Order receipt, transaction ID, or App Store/Google Play receipt screenshot.
- Date of purchase, renewal date, and billing amount.
Supporting evidence
- Screenshots of billing entry in your bank statement or card statement showing the Osmosis charge.
- Screenshots of subscription status in your Osmosis account or in the App Store / Google Play subscription page.
- Any correspondence with Osmosis support, if applicable.
Common mistakes
Missing the refund window
A frequent error is waiting too long to request a refund after a qualifying purchase or renewal. Web refunds for ≥1-year purchases require a request within 7 days.
Check renewal reminders and act promptly if you want a refund for an auto-renewal.
Canceling in the wrong place
Many users try to cancel via Osmosis customer support for in-app purchases but refunds and subscription cancellations for iOS/Android must be handled through Apple or Google Play.
Always cancel subscriptions through the platform where you purchased (Web vs App Store vs Google Play) to avoid delays.
Comparative recap
Quick feature comparison
The table below summarizes cancellation and refund differences across purchase methods to help you choose the correct route.
| Purchase method | How to cancel | Refund eligibility | Access after cancel |
|---|---|---|---|
| Web (osmosis.org) | Account → Billing → Cancel Membership | ≥1-year web subscriptions refundable within 7 days; short-term web plans final sale | Access until end of current billing term |
| iOS (App Store) | Apple Settings → Subscriptions → Osmosis → Cancel | Refunds handled by Apple; contact Apple Support per their process | Access until end of current billing period |
| Android (Google Play) | Google Play → Profile → Payments & Subscriptions → Subscriptions → Osmosis → Cancel | Refunds handled by Google Play policies and support | Access until end of current billing cycle |
After cancelling
Check and save records
Save confirmation of cancellation, receipt screenshots, and any support ticket numbers for future reference.
Keep copies of bank or card statements that show the charge and the cancellation date.
Helpful links and next steps
- Cancel web subscription: Cancel Osmosis monthly recurring plan
- Refund and cancellation policies: Refund & cancellation policy
- Auto-renew refund policy: Refund policy for auto-renewed subscriptions
- Mobile purchases and iOS refund guidance: Restoring and managing purchases (mobile)
- Request iOS in-app refund: Request a refund for an iOS in-app purchase
Address
Registered office (India)
Osmosis Education Private Limited - Registered office address available for formal communications.
Contact address
P‑22, 1st Floor, South Extension Part II, South Extension, New Delhi 110049, India