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I hereby notify you of my decision to terminate the contract relating to the Prepscholar service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Prepscholar: Easy Method
What is PrepScholar
Overview
PrepScholar is an online test-prep platform that provides personalised study plans, practice questions, and tutoring for exams such as the SAT, ACT and TOEFL.
The service includes adaptive lessons, diagnostic testing and optional live classes or one-to-one tutoring depending on the chosen plan.
How it is delivered
PrepScholar is delivered through web-based courses and mobile app subscriptions handled by Apple or Google for in-app purchases.
Different purchase channels (website, Apple App Store, Google Play) affect how you cancel and where you request refunds.
How to cancel PrepScholar
Cancel a paid subscription via the web
- Log in at prepscholar.com and open Account Settings.
- Go to Billing or Subscription, find "Cancel Subscription", and follow the on‑screen prompts.
- See a step-by-step walkthrough at JoinChargeback guide.
Cancel on iOS or Android
- iOS (Apple App Store): Settings → tap your name → Subscriptions → select PrepScholar → tap "Cancel Subscription" and confirm.
- Android (Google Play): Open Google Play → Profile → Subscriptions → select PrepScholar → tap "Cancel Subscription" and confirm.
- App-store cancellations are handled by Apple/Google and may require you to request refunds through those stores.
What happens when you cancel
Access and billing
After cancellation you will typically retain access until the end of the paid billing period unless otherwise stated in your purchase terms.
Automatic renewals stop at cancellation; however, charges already processed are subject to refund rules.
Data and account status
Your account, progress and data generally remain available unless you request account deletion under PrepScholar policies.
If you want complete removal of personal data, follow the account or support options described in PrepScholar's terms.
Will I get a refund?
Risk-free trial and standard refund rules
PrepScholar offers a 5‑day "Risk‑Free Trial" (120 hours) that begins when you submit the diagnostic test.
If you qualify, you may request a full refund by following the support instructions in PrepScholar's terms.
Exceptions, guarantees and tutoring
- Tutoring: sessions already delivered are non-refundable; refunds may apply only to unused portions.
- Score guarantees: PrepScholar runs point‑improvement guarantees (for example SAT/ACT guarantees) with specific eligibility rules that may allow partial or full refunds or credits.
- There is no broad 14‑day automatic refund; eligibility is governed by the 5‑day trial and guarantee terms.
For the official refund and guarantee details, consult PrepScholar's terms: PrepScholar terms.
PrepScholar plans and pricing
Overview of available plans
The following table lists approximate India prices converted from USD. These are estimates and may vary by channel (web, App Store, Play Store).
If you require exact, current INR pricing for India, contact PrepScholar sales or check the purchase page at checkout.
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Complete SAT/ACT Online Prep | ₹39,300 (approx) | Annual | One-year access to full SAT or ACT prep |
| PrepScholar Classes (Live) | ₹88,600 (approx) | Annual | Includes live expert-led classes |
| Complete + Tutoring | ₹99,000+ (approx) | Annual | Includes tutoring in addition to full prep |
| Complete Premium / Dual SAT+ACT | ₹59,100 (approx) | Annual | Extended access or combined SAT+ACT |
| Complete TOEFL Prep (1 year) | ₹18,500 (approx) | Annual | Full TOEFL prep, ~150 hours |
| Master TOEFL Prep (Lifetime) | ₹38,100 (approx) | Lifetime | Lifetime access TOEFL with extras |
Pricing notes
No official INR-based pricing for India was located for 2024/2025; the table shows approximate conversions and typical store markups.
Actual prices can differ by payment channel and regional taxes. Verify final price at checkout or with support.
Your consumer rights in India
Statutory protections
Under the Consumer Protection Act, 2019, Indian customers have rights against deficient or unfair trade practices, including seeking refunds or remedies.
Contractual terms (like a 5‑day trial) are enforceable, but they do not exclude statutory consumer protections.
Escalation options
If you cannot resolve a refund or quality dispute with PrepScholar, you may escalate to the appropriate consumer forum in India.
For app purchases, Apple and Google also maintain their own refund processes that Indian users can use where applicable.
Customer experiences
Positive feedback
Many reviewers praise PrepScholar for personalised, user-friendly design and effective study strategies.
Users also report good customer service and helpful support for international students; see aggregated reviews for examples.
Negative feedback
Some customers have complained about unmet score expectations and being denied refunds under guarantee fine print.
Other negatives include scheduling/time‑zone issues for tutoring and occasional mismatch between practice material and real tests. See example reviews at Trustpilot and Sitejabber.
Documentation checklist
What to gather before contacting support
- Account username or email used to register.
- Order number, purchase date and payment method (screenshot if available).
- Dates/timestamps of diagnostic test submission (for the 5‑day trial).
Additional supporting evidence
- Screenshots of billing or subscription pages showing recurring charges.
- Records of tutoring sessions (timestamps) if requesting partial tutoring refunds.
- Copies of guarantee or promotional terms if invoking a score guarantee.
Common mistakes
Missing the trial start condition
Example: Not submitting the diagnostic test - the 5‑day trial starts only after that test is submitted, so missing it can affect refund eligibility.
Always confirm trial start in your account and keep a timestamp or screenshot.
Using the wrong cancellation path
Example: Cancelling on the website when the purchase was made through the App Store or Play Store may not stop future charges.
Match your cancellation to where you bought the subscription (web, Apple, Google) to avoid continued billing.
Comparative recap
Quick comparison
| Method | How to cancel | Refund typical |
|---|---|---|
| Web subscription | Account Settings → Billing/Subscription → Cancel | Subject to 5‑day trial and terms; see PrepScholar terms |
| iOS (Apple App Store) | Settings → Your name → Subscriptions → PrepScholar → Cancel | Refunds processed by Apple; eligibility per Apple policy |
| Android (Google Play) | Google Play → Profile → Subscriptions → PrepScholar → Cancel | Refunds processed by Google; eligibility per Google Play policy |
Key takeaways
Choose the correct cancellation channel for your purchase to stop renewals and preserve refund options.
Keep documentation and act quickly if you are within the 5‑day risk-free window or a guarantee period.
After cancelling
Follow-up actions
- Save confirmation of cancellation and the date access ends.
- If you believe a refund is due, file your request promptly and include the documentation checklist items.
Useful links
Official cancellation walkthrough: JoinChargeback guide.
Official terms and refund/guarantee details: PrepScholar terms.
Community reviews and experiences: Trustpilot, Sitejabber.
Address
PrepScholar headquarters
810 Memorial Drive Suite 3L, Cambridge, MA 02139-4642, USA.
For returns, legal notices or formal correspondence, refer to the address above and the contact methods in PrepScholar's official terms.