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Cancel ROSETTA STONE
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Rosetta Stone service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rosetta Stone: Easy Method
What is Rosetta Stone
Overview
Rosetta Stone is an online language-learning service that uses immersive lessons and speech-recognition technology to teach pronunciation and vocabulary across multiple languages.
The service is offered as subscriptions and importable key-card products; official support, terms and EULA govern purchases and cancellations.
How it is sold in India
Rosetta Stone does not appear to publish direct INR pricing on an official Indian site; some users buy imported key-card products through retailers such as Ubuy India.
Official global terms and the EULA apply to online purchases made through Rosetta Stone's website and app stores.
How to cancel Rosetta Stone
Cancel via the Rosetta Stone website
- Log into your Rosetta Stone account on rosettastone.com.
- Go to Account Settings or Subscription Management → Manage Membership → Cancel Subscription → Confirm.
- Note: some users report no obvious self-service cancel button and needing to contact support; keep screenshots if you must open a ticket.
Cancel via mobile stores (iOS and Android)
- iOS (App Store): iOS Settings → your Apple ID → Subscriptions → Rosetta Stone → Cancel Subscription → confirm. Cancel at least 24 hours before renewal.
- Android (Google Play): Google Play app → profile → Payments & Subscriptions → Subscriptions → Rosetta Stone → Cancel → confirm. Cancel at least a day before renewal.
What happens when you cancel
Access after cancellation
When you cancel a subscription through Rosetta Stone's website, cancelling typically stops future auto-renewal while access normally continues through the current paid billing period.
When cancelled through App Store or Google Play, subscriptions generally remain active until the next billing date.
Data and account effects
Cancelling prevents further charges but does not automatically delete your account or learning progress unless you request account removal via support.
Review the EULA and account settings for the company’s retention policy and data-deletion options.
Will I get a refund?
Website-direct purchases
Rosetta Stone offers a 30-day money-back guarantee for online product purchases made directly through its site, subject to the company’s terms.
Standalone boxed or download products may be refundable if unused, unopened and returned within 30 days per the purchase terms; return shipping is typically borne by the purchaser.
App Store and Google Play purchases
Refunds for subscriptions bought via Apple or Google must be requested through the respective store and are subject to each store’s refund policies.
Cancelling a store subscription does not guarantee a refund; always submit a refund request to Apple or Google if you need one.
Rosetta Stone plans and pricing
Summary of available imported plans
The following prices reflect imported Rosetta Stone key-card products sold via Ubuy India (retailer-imported items).
These imported prices exclude shipping, customs and retailer fees; check the retailer for final costs and availability.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| 12‑Month Unlimited Languages (Ubuy India import) | ₹18,305 | 12‑Month | Unlimited access to ~24 languages (year‑long license; excludes shipping/customs) |
| Lifetime Access - Single Language (Ubuy India import) | ₹5,822 | Lifetime | Lifetime access to one language (imported key‑card; excludes shipping/customs) |
Notes on official pricing
Rosetta Stone’s official pricing is often listed in USD on its global site and may vary by region and store.
If you need local-currency pricing, verify with the app store or retailer before purchase.
Your consumer rights in India
General statutory protections
Rosetta Stone’s EULA and global terms state refunds and cancellations are governed by company policy, but statutory consumer protections in India may apply regardless of EULA language.
Cooling-off periods, unfair-trade protections and consumer-rights remedies could be relevant depending on your purchase circumstances and local law.
What to do if you need help
- Keep transaction records, receipts and screenshots of communications.
- If Rosetta Stone’s support does not resolve billing or refund disputes, consider contacting local consumer-protection channels for guidance.
Customer experiences
Positive reports
Some customers report courteous and swift refunds after they contacted Rosetta Stone following unwanted renewals.
Other users praise the program’s effectiveness for visual learners and say support handled issues promptly in certain cases.
Negative reports
Many complaints relate to billing problems, auto-renewals after cancellation, and disputes over “lifetime” access not being honoured.
Technical issues - activation failures, legacy CD problems, and inconsistent app behavior - are also commonly reported.
Documentation checklist
What to gather before contacting support
- Order confirmation, receipt or invoice showing purchase date and amount.
- Account email and username used for the Rosetta Stone subscription.
- Payment transaction ID or bank/credit card statement line showing the charge.
- Screenshots of subscription settings, renewal date, and any error messages.
Additional useful items
- Screenshot or copy of the EULA/purchase terms if available.
- Proof of return shipping for unopened physical products when requesting a refund.
Common mistakes
Missing the cancellation window
A common error is cancelling too close to the renewal time. For App Store purchases, cancel at least 24 hours before renewal to avoid being charged.
For Google Play, cancel at least one day before renewal to be safe.
Assuming cancellation equals refund
Many users expect an automatic refund after cancelling; cancelling only stops future renewals and does not guarantee refunds.
If you require a refund, submit a request through the store (Apple/Google) or to Rosetta Stone support and provide proof of purchase.
Comparative recap
Key differences at a glance
| Channel | How to cancel | Refund availability | Access after cancel |
|---|---|---|---|
| Website (rosettastone.com) | Account Settings → Manage Membership → Cancel | 30‑day money‑back guarantee may apply for direct online purchases | Access typically continues through current billing period |
| iOS App Store | iOS Settings → Apple ID → Subscriptions → Cancel | Request refund via Apple (Apple’s rules apply) | Subscription ends at next billing date |
| Google Play Store | Google Play → Profile → Payments & Subscriptions → Cancel | Request refund via Google Play (Google’s rules apply) | Subscription remains active until next billing date |
After cancelling
Follow-up steps
- Save confirmation of cancellation and any support correspondence for at least 90 days.
- Monitor your bank or card statements to confirm no further charges appear after the expected termination date.
Helpful links
- Rosetta Stone Global EULA
- Third‑party cancellation guide and user reports
- Rosetta Stone purchase terms (Scribd copy)
Address
Registered address
16-A Pocket 14A Himgiri Apartments, Kalkaji Extension, New Delhi, Delhi 110019, India.
Notes about contacting
No dedicated Indian cancellation address was found in Rosetta Stone’s public materials; use your online account, app-store subscription settings, or Rosetta Stone support channels for cancellations and refund requests.