Cancellation Sololearn: Easy Method

What is Sololearn

Overview

Sololearn is an online learning platform focused on coding and programming courses, offering bite-sized lessons, quizzes, and a community for practice and support.

The app and web service provide free and paid tiers (PRO/MAX) with extra features such as offline content, advanced lessons, and AI courses.

Who uses it

Sololearn is used by beginners and intermediate learners who want short interactive lessons on languages like Python, Java, and C++.

It is available on iOS, Android, and the web, and subscription handling depends on where the purchase was made.

How to cancel Sololearn

Cancel via App Store (iOS)

• Open iPhone Settings.
• Tap your name at the top, then tap Subscriptions.
• Select SoloLearn from the list and tap Cancel Subscription.
• Must cancel at least 24 hours before a trial ends; deleting the app does not cancel the subscription.

Cancel via Google Play (Android)

• Open Google Play Store and tap your profile icon.
• Go to Payments & subscriptions → Subscriptions.
• Find SoloLearn and tap Cancel.
• If you don’t see it, check other Google accounts or try cancelling from the Google Play desktop site.

Cancel via Web / Direct purchase

• Web subscriptions cannot be cancelled inside an app; contact SoloLearn support to request cancellation.
• Email the request to SoloLearn at the support address provided in your purchase receipt (commonly [email protected]).
• Provide your account email, purchase receipt, and subscription details in the message.

What happens when you cancel

Access after cancellation

When you cancel a paid subscription, you typically retain paid access until the end of the current billing period.

Auto-renewal stops at the end of that period; you do not immediately lose access upon cancelling.

Data and account effects

Cancelling a paid plan does not delete your Sololearn account or learning progress by default.

Content locked behind paid tiers will no longer be available after your paid access ends unless you re-subscribe.

Will I get a refund?

SoloLearn direct refund policy

SoloLearn generally states they do not refund or prorate unused portions of a subscription; refunds are not guaranteed.

Refunds from SoloLearn are handled case-by-case and may be declined, depending on the circumstances.

App Store and Google Play refunds

If you purchased through Apple or Google, those stores processed the payment and handle refund requests.

SoloLearn commonly refers users back to the relevant app store for refund requests; follow the store’s dispute or refund flow.

Free trial and statutory rights

SoloLearn’s published terms do not mention an explicit statutory 14-day cooling-off right in their policy.

In India, digital services do not automatically carry a mandatory refund right unless mis-sold or defective; refunds after trials depend on store policy or case review.

Sololearn plans and pricing

Pricing table

Pricing notes

Prices reflect listings found for the Apple App Store in India as of early February 2026 and may vary by platform or promotion.

Multiple annual PRO options likely represent different tiers; verify the exact plan and features inside your SoloLearn app before purchasing.

Your consumer rights in India

General rights

Indian consumer law does not automatically guarantee a 14-day cooling-off for all digital goods; rights often depend on misrepresentation or defective service.

If you were charged incorrectly or mis-sold a plan, you may have grounds to request a refund or lodge a complaint.

Practical escalation steps

• First, contact SoloLearn support and the app store (Apple/Google) with documentation.
• If unresolved, consider filing a grievance with local consumer forums or use the app store dispute mechanism.
• Keep copies of receipts, screenshots, and correspondence to support your case.

Customer experiences

Positive feedback

Many users praise SoloLearn for concise lessons, clear explanations, and an engaged community that aids learning.

Some report good customer support experiences, such as help with streaks or billing clarifications.

Negative feedback

Common complaints include unexpected renewals, difficulty cancelling trials on time, and being charged during free trials.

Users also report confusion over tiers (Pro vs Max) and frustration when refund requests are redirected between SoloLearn and app stores.

Documentation checklist

Essential documents to gather

• Purchase receipt or order confirmation showing date, amount, and purchase platform.
• Screenshots of subscription status in the app and any trial start/end notices.
• Email correspondence or support ticket IDs related to cancellation attempts.

Optional but helpful items

• Bank or card statement entries showing the charge from SoloLearn, Apple, or Google.
• Account details: email used to register, username, and device information.

Common mistakes

Assuming deleting the app cancels subscription

Deleting the SoloLearn app does not cancel an App Store or Google Play subscription. You must cancel via the store or support.

Failure to cancel through the correct platform often causes unwanted renewals.

Not checking the purchase platform

Refund responsibility depends on who processed the payment (Apple, Google, or SoloLearn). Contacting the wrong party delays resolution.

Always verify whether the subscription was purchased through iOS, Android, or directly on the web before requesting a refund.

Comparative recap

Summary table

Key takeaways

• Always cancel through the platform that processed the payment to stop auto-renewal.
• Keep documentation to support refund or dispute requests.

After cancelling

Immediate steps

Confirm cancellation in the store’s subscription list and keep the confirmation screenshot or email.

Check your billing statement to ensure no further charges appear after the current period ends.

If you need a refund

• If purchased on iOS, request a refund through Apple’s report-a-problem flow or support.
• If purchased on Android, request a refund through Google Play’s order history refund process.
• If purchased directly from SoloLearn, contact their support with full documentation and request a case review.

Address

Company address

Sololearn (head office listed): 5020 Franklin Drive, Suite 100, Pleasanton, CA 94588, United States.

Use your purchase receipt or account page for the correct support email and any regional contact details associated with your subscription.