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I hereby notify you of my decision to terminate the contract relating to the Splashlearn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Splashlearn: Easy Method
What is SplashLearn
Overview
SplashLearn is an online education platform offering interactive math and reading resources for children in pre-kindergarten through grade 5.
The service provides adaptive practice, games, and progress tracking for parents and teachers.
How it is sold
SplashLearn subscriptions are sold through the web (card or PayPal) and through mobile app stores (Apple App Store and Google Play).
Purchase channel determines how you must manage cancellations and refunds.
How to cancel SplashLearn
Cancel via web (card or PayPal)
- Log into your SplashLearn parent account on the web.
- Go to Settings → Account Details → Membership Details → Cancel Subscription or Cancel Trial.
- Cancelling stops auto-renewal but you retain access until the end of the paid period.
Cancel via Apple App Store or Google Play
- Subscriptions purchased through Apple iTunes/App Store must be managed and canceled in your Apple account or via Apple Support; SplashLearn cannot cancel these for you.
- Subscriptions purchased through Google Play must be canceled through Google Play’s subscription management; SplashLearn directs users to Google’s system for cancellations and refunds.
- Disable auto-renewal in the relevant app store before the trial ends if you do not want to be charged.
Where to find official instructions
For step-by-step guidance from SplashLearn on cancelling trials and subscriptions, consult the official support article.
SplashLearn - How can parents cancel their trial/subscription?
What happens when you cancel
Access after cancellation
When you cancel a web purchase, auto-renewal is disabled but you retain access until the end of the paid billing term.
SplashLearn’s terms state you continue to use the service for the period already paid for; cancellation prevents future charges.
Billing and account data
No prorated credit is provided for the unused portion of a paid period under SplashLearn’s recurring payments policy.
Your account and learning data typically remain available; check your account settings or contact support if you need account deletion.
Will I get a refund?
Apple App Store and Google Play purchases
Refunds for subscriptions purchased via Apple or Google must be requested from Apple or Google directly.
SplashLearn is not authorized to cancel or process refunds for purchases made through those app stores.
Web purchases (card or PayPal)
SplashLearn does not advertise a standard 14‑day or 30‑day refund guarantee for web purchases.
- Refunds may be possible by contacting SplashLearn support for accidental charges or trial auto‑renewals, but outcomes vary.
- No prorated refunds are generally offered for the remainder of a paid period already underway.
Reference - terms and support
See SplashLearn’s terms for recurring payments, cancellation, and refund details.
SplashLearn Terms of Use - recurring payments and cancellation
SplashLearn plans and pricing
Plans overview
The following table shows sample plans and prices listed for the SplashLearn app in India (iOS App Store listing, late 2025).
Plans typically include a 7-day free trial before auto-renewal.
| Plan | Price | Period | Features |
|---|---|---|---|
| Math (Monthly) | ₹299 | Monthly | Math only |
| Reading (Monthly) | ₹299 | Monthly | Reading only |
| Math & Reading (Monthly) | ₹399 | Monthly | Math and Reading combined |
| Math (Yearly) | ₹799 | Annual | Math only |
| Reading (Yearly) | ₹799 | Annual | Reading only |
| Math & Reading (Yearly) | ₹999 | Annual | Math and Reading combined |
Notes on pricing
Prices above are from SplashLearn’s iOS App Store India listing (late 2025) and are shown as a guide.
Actual prices and available plans may vary by platform and over time; always check your purchase screen before confirming payment.
Your consumer rights in India
Legal rights under Indian law
Under the Consumer Protection Act, 2019, consumers can seek remedies for deficient services or unfair trade practices.
If a provider fails to honor cancellation or refund promises, consumers may file complaints with the appropriate consumer forum.
Practical recommendations for Indian users
- Save screenshots and emails showing purchase, trial start, cancellation attempts, and any responses from support.
- If a refund is refused and you believe the practice was unfair, escalate to the National Consumer Helpline or your District Consumer Forum.
- For App Store/Play Store purchases, follow Apple/Google policies for refunds and disputes.
Customer experiences
Positive feedback
Many parents report that the math and reading activities are useful and that technical issues can be resolved to make the site work for their child.
Some employee reviews indicate moderate company culture and work‑life balance ratings.
Negative feedback and common themes
Public reviews include frequent complaints about unauthorized charges, difficulty cancelling, and poor customer support responsiveness.
There are reports of free trials converting to charges unexpectedly and of denied refunds even when requested soon after billing.
For a sample of community feedback, see aggregated reviews and summaries.
Trustpilot - SplashLearn reviews
MyEngineeringBuddy - SplashLearn review and summary
Documentation checklist
What to save before contacting support
- Order confirmation email or app store purchase receipt showing transaction ID and date.
- Screenshot of subscription status in your SplashLearn account or app store subscription screen.
- Records of cancellation attempts (screenshots, timestamps, support chat or email threads).
Evidence useful for escalations
- Proof of trial start and the date you intended to cancel before auto‑renewal.
- Any communication from SplashLearn acknowledging or denying a refund or cancellation.
Common mistakes
Not cancelling in the correct place
Example: Trying to cancel a subscription purchased through the App Store from the SplashLearn website - this will not stop Apple billing.
Always cancel in the same platform where you purchased (Apple / Google / web).
Not saving proof or waiting too long
Example: Deleting receipts or not taking screenshots after a charge makes it harder to prove an accidental renewal when disputing a charge.
Promptly save receipts and send cancellation requests well before trial end or renewal date.
Comparative recap
At-a-glance channel comparison
| Channel | How to cancel | Refund handling | Typical outcome |
|---|---|---|---|
| Apple App Store / iTunes | Cancel via Apple App Store account settings or Apple Support. | Request refunds from Apple; SplashLearn cannot process these. | Apple controls billing and refunds; you must follow Apple procedures. |
| Google Play Store | Cancel via Google Play subscription management. | Request refunds from Google Play; SplashLearn cannot process these. | Google controls billing and refunds; follow Google’s process. |
| Web (card or PayPal) | Cancel in your SplashLearn account under Membership Details. | Refunds may be possible via SplashLearn support but are not guaranteed; no prorated refunds generally. | Cancelling stops auto‑renewal; access remains until paid period ends. |
Key takeaway
Your cancellation method must match the original purchase channel and you should keep proof of all steps and communications.
For app-store purchases, the store handles refunds; for web purchases, contact SplashLearn support and retain records for escalation if needed.
After cancelling
Check and confirm
After you cancel, verify that auto‑renewal is disabled in your account or app store and save confirmation screenshots.
Monitor your bank or app store statement around the next renewal date to confirm no charge occurs.
Useful links
Official cancellation support article: How can parents cancel the trial/subscription?
Terms of Use (recurring payments and cancellation): SplashLearn Terms of Use
Address
Company address (India)
StudyPad India Pvt. Ltd., 1024 JMD Megapolis, Sohna Road, Sector 48, Gurugram, Haryana 122018, India.
Contacting support
Use the official SplashLearn support article for cancellation steps and contact options.
For escalations in India, retain all documentation and consider consumer protection channels if necessary.