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I hereby notify you of my decision to terminate the contract relating to the Studyx service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation StudyX: Easy Method
What is StudyX
Overview
StudyX is a subscription-based online education platform that offers courses and an AI learning assistant. It provides access to learning materials and features via web and mobile apps.
The service is managed under StudyX's published Terms of Service, which govern subscriptions, cancellations, and billing. See the official terms for full details.
Key features
StudyX offers tiered subscription plans (weekly, monthly, multi‑month, annual) and an AI-assisted study interface.
Access and billing depend on how you subscribed (website card payment, Apple App Store, or Google Play Store).
How to cancel StudyX
If you subscribed on the StudyX website (card)
- Log in to your StudyX account at the website.
- Go to Profile → Billing → Cancel Subscription.
- Cancellation will stop future charges but does not automatically issue a refund; access continues until the end of the current billing period.
- Reference: StudyX Terms of Service.
If you subscribed via Apple App Store (iOS)
- Open iOS Settings → tap your Apple ID → Subscriptions → StudyX → Cancel Subscription.
- You cannot cancel an App Store subscription from within the StudyX app itself; use Apple's subscription settings.
- Reference: StudyX Terms of Service.
If you subscribed via Google Play Store (Android)
- Open the Google Play Store app → Profile → Payments & subscriptions → Subscriptions → StudyX → Cancel subscription.
- You cannot cancel Play Store subscriptions from within the StudyX app itself; use Google Play's subscription settings.
- Reference: StudyX Terms of Service.
What happens when you cancel
Access and billing
After cancelling, future renewals are stopped so you will not be charged again at the next billing date.
Your account typically retains access until the end of the current paid period; StudyX confirms this in its terms.
Data and account
Cancelling a subscription does not always delete your account or personal data; check account settings for deletion options.
Keep copies of receipts and cancellation confirmations in case you need to reference billing history later.
Will I get a refund?
StudyX refund policy
StudyX's Terms of Service state that all payments are final and that no refunds are available except as required by applicable law.
The terms explicitly state there is no 14‑day refund right and that cancelled subscriptions typically do not receive refunds.
Reference: StudyX Terms of Service.
Exceptions and legal rights
Refunds may still be required if local consumer protection laws demand them or if the provider breaches the contract or misrepresents the service.
If you believe a refund is due under law, gather documentation and pursue remedies through consumer complaint channels in India.
StudyX plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly Plus Plan | ₹699 | Weekly | StudyX Plus weekly subscription |
| StudyX Plus - Monthly | ₹799 | Monthly | StudyX Plus monthly subscription |
| StudyX Plus - Monthly (alternate) | ₹999 | Monthly | Alternative StudyX Plus monthly listing |
| StudyX Plus - Monthly (alternate) | ₹1,299 | Monthly | Another monthly listing |
| StudyX Plus - 6 months | ₹3,999 | 6 months | StudyX Plus half‑year subscription |
| StudyX Plus - 12 months | ₹3,999 | Annual | StudyX Plus one‑year subscription |
| StudyX Plus - 12 months (alternate) | ₹4,999 | Annual | Alternative annual listing |
Notes on prices
Prices are based on StudyX app listings for India and include multiple listings and promotional variants.
Actual price charged may vary by platform (App Store, Play Store) due to taxes or regional offers. Verify at purchase.
Your consumer rights in India
Disclosure and fairness
Under Indian consumer protection law (e.g., Consumer Protection Act, 2019), digital service providers must clearly disclose cancellation and refund terms.
Terms that are deceptive, unconscionable, or not adequately communicated may be challengeable in consumer forums.
Remedies and channels
If you face unfair practices you can raise a grievance through the National Consumer Helpline or file a complaint in consumer courts or forums.
Keep documentation of charges, communications, and screenshots to support any claim you file.
Customer experiences
Positive reviews
Some users praise StudyX for helpful AI explanations and responsive support. One Trustpilot review (July 2024) gave 5 stars calling it an "Incredible AI Learning Assistant."
Reference: Trustpilot: StudyX reviews.
Negative reviews
Several Trustpilot reviews report issues such as automatic longer‑term billing after a short trial, misleading trial processes, or difficulty contacting support.
Other complaints mention perceived low answer quality or being charged unexpectedly after a trial. See user reviews for details.
Reference: Trustpilot: StudyX complaints and Trustpilot: App listing.
Documentation checklist
What to gather
- Subscription receipt or invoice showing plan, amount, and date.
- Order ID, transaction ID, and payment method used (card, Apple ID, Google account).
- Screenshots of subscription status and any trial offer text that was shown.
How to present your case
- Keep a timeline of events (trial start, charge date, cancellation attempt date).
- Save email confirmations, in‑app messages, and any replies from StudyX support.
- If escalating, attach clear copies of all documentation when filing a complaint.
Common mistakes
Missing the right cancellation path
A frequent error is attempting to cancel an App Store or Play Store subscription from StudyX's website or app. For iOS and Android, you must use the platform subscription settings.
Always confirm which payment platform processed the charge before cancelling.
Assuming automatic refunds after cancellation
Many users expect an automatic refund after cancelling; StudyX's terms state payments are final and cancellations stop future renewals but do not guarantee refunds.
If you believe you are owed a refund, collect evidence and raise the issue promptly with support or consumer channels.
Comparative recap
Quick comparison
| Item | Website (card) | iOS (Apple App Store) | Android (Google Play) |
|---|---|---|---|
| How to cancel | Profile → Billing → Cancel Subscription on StudyX site | Apple ID → Subscriptions → Cancel (in iOS Settings) | Play Store → Profile → Payments & subscriptions → Cancel |
| Refunds | No refunds per StudyX terms (unless law requires) | Refunds handled by Apple policies and StudyX terms | Refunds handled by Google policies and StudyX terms |
| Access after cancel | Access until end of current billing period | Access until end of current billing period | Access until end of current billing period |
Key takeaways
Cancel using the same platform that charged you. Cancellation usually stops future charges but does not ensure a refund.
If you need a refund, document everything and check local consumer rights in India for possible remedies.
After cancelling
Follow-up actions
- Save cancellation confirmation (screenshot or email) and check that future charges stop.
- Monitor your bank or card statements for any unexpected renewals and report them immediately.
Helpful links
StudyX Terms of Service: https://studyx.ai/terms-of-service
User reviews and experiences: https://www.trustpilot.com/review/studyx.ai
Address
Mailing address
1111B S Governors Avenue, Suite 20463, Dover, Delaware 19904, United States.
Notes on entities
There are multiple entities and listings named StudyX (including international and local variations). Verify which entity you subscribed to when preparing documentation.
If in doubt, use the billing details on your receipt to identify the charging entity before contacting support or filing a complaint.