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I hereby notify you of my decision to terminate the contract relating to the Tryhackme service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tryhackme: Easy Method
What is TryHackMe
Overview
TryHackMe is an interactive online platform for learning cybersecurity through hands-on labs, guided paths and hackable virtual machines.
The platform targets beginners and advanced users with structured learning, gamified elements and a community for support.
Core features
Key features include personal hackable instances, learning paths, AttackBox/Kali integrations and certification options.
Subscriptions add extra machine resources, private servers and faster access for more intensive practice.
How to cancel TryHackMe
Cancel via web (recommended)
- Sign in to your TryHackMe account on the website.
- Go to your account profile and select "Cancel Subscription".
- This stops auto-renewal; you retain access until the end of your current billing period.
- Reference: TryHackMe cancellation help.
Cancel via mobile stores (iOS / Android)
- iOS (App Store): Cancel in iOS Settings > [your name] > Subscriptions - TryHackMe cannot cancel App Store subscriptions for you.
- Android (Google Play): Cancel in the Google Play app > Payments & subscriptions > Subscriptions - TryHackMe cannot cancel Google Play subscriptions for you.
- For store-based cancellations see a third-party guide: Cancel TryHackMe (App Store / Google Play).
What happens when you cancel
Account access
After cancelling a web subscription you keep full access until the current billing period ends.
Your progress and completed work are saved and remain tied to your account for later access.
Auto-renewal and data
Cancelling stops future auto-renewals; you are not charged again after the billing cycle ends.
User data and progress are retained per TryHackMe account policies; you can resume by re-subscribing.
Will I get a refund?
Standard refund rules
- Monthly web subscriptions are billed in advance and are non-refundable; cancelling prevents future charges but does not refund the current period.
- Annual web subscriptions have a 7-day cooling-off window for a full refund provided no course materials were accessed or downloaded.
- Source: TryHackMe refund policy.
Exceptions and non-refundable items
- Vouchers (redeemed or purchased) are non-refundable under all circumstances.
- Professional certifications and one-off payments are strictly non-refundable.
- Exceptions may be considered case-by-case for extenuating circumstances such as technical access issues.
TryHackMe plans and pricing
Price overview
Below are the commonly reported India/INR pricing points based on verified user reports.
If you require official, exact local pricing check your account or payment page before purchase.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Free | ₹0 per month | Monthly | Personal hackable instances, 500+ free rooms, limited AttackBox & Kali |
| Premium | ₹499 per month | Monthly | Full access to learning paths, unlimited AttackBox & Kali, faster machines, private OpenVPN servers |
| Premium | ₹4,500 per year | Annual | Same benefits as monthly Premium, billed annually |
Pricing notes
These INR figures come from verified user reports and community sources; TryHackMe may display localized pricing at checkout.
Always confirm final prices on your TryHackMe account or official payment page before completing a purchase.
Your consumer rights in India
Cooling-off and digital services
Under Indian consumer protection norms, digital subscriptions often allow a short cooling-off period (commonly 7 - 10 days) if content has not been accessed.
TryHackMe’s 7-day cooling-off for annual web purchases aligns with this practice for eligible refunds.
Auto-renewal and unfair practices
Indian rules expect clear disclosure of auto-renewal and simple cancellation methods for online services.
Failure to respond to refund or cancellation requests may be considered an unfair trade practice under Indian law.
Customer experiences
Positive feedback
Users praise the platform for its user-friendly, gamified learning and hands-on labs suitable for beginners and advanced learners.
Many highlight the supportive community and Discord help as valuable for faster learning.
Negative feedback
Some users report site performance issues, bugs and occasional loss of progress or being kicked from sessions.
There are also complaints about billing surprises, auto-renewal notices and slower customer support responses in some cases.
Documentation checklist
Before contacting support
- Copy of purchase receipt or invoice (email/transaction ID).
- Account email and username used to subscribe.
- Subscription type and billing period (monthly/annual) and payment method.
For refund or dispute
- Screenshot of subscription status and cancellation option in your account.
- Timestamps and copies of support requests and responses.
- Evidence of whether course materials were accessed (for annual cooling-off eligibility).
Common mistakes
Not cancelling in the right place
Example: Users who subscribed via the App Store or Google Play try cancelling on the TryHackMe website - this does not stop store-based renewals.
Always cancel through the store where the subscription was purchased.
Assuming refunds are automatic
Example: Expecting a refund after cancelling a monthly web subscription - monthly plans are billed in advance and are non-refundable.
Check the annual 7-day cooling-off rules and voucher/certification non-refundable clauses before assuming eligibility.
Comparative recap
At-a-glance comparison
The table below compares cancellation and refund behaviour across platforms commonly used by Indian customers.
| Item | Web | iOS (App Store) | Android (Google Play) |
|---|---|---|---|
| How to cancel | Account profile → Cancel Subscription | iOS Settings → [your name] → Subscriptions | Google Play app → Payments & subscriptions → Subscriptions |
| Who can cancel | User via website | User via Apple - TryHackMe cannot cancel | User via Google Play - TryHackMe cannot cancel |
| Refunds | Monthly: non-refundable; Annual: 7-day cooling-off if unused | Subject to Apple's refund policies | Subject to Google Play's refund policies |
| Access after cancel | Access until end of billing period | Access until end of billing period (per store rules) | Access until end of billing period (per store rules) |
After cancelling
Follow-up actions
- Retain confirmation emails and screenshots of cancellation for your records.
- Monitor your card/bank statements to confirm no further charges from TryHackMe.
Helpful links
Address
Registered office
TryHackMe Ltd
128 City Road, London, EC1V 2NX, United Kingdom
Notes
For formal disputes or requests you may use the registered office address; however, in most cases contacting support through your TryHackMe account is faster.
Keep all transaction records and correspondence when escalating a consumer complaint in India.