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I hereby notify you of my decision to terminate the contract relating to the Udemy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Udemy: Easy Method
What is Udemy
Overview
Udemy is an online learning marketplace offering thousands of individual courses and a subscription-based Personal Plan that gives access to a selected course library.
How people use it
Students buy individual courses for lifetime access or subscribe to the Personal Plan for broader access to a curated library.
How to cancel Udemy
Cancel a subscription bought on Udemy.com
- Sign in to your Udemy account on a web browser.
- Go to the Subscriptions page and choose the subscription you want to cancel.
- Follow the on-screen cancellation steps; access typically continues until the end of the billing period.
See Udemy’s official subscription guide for details.
How to Manage Your Udemy Subscriptions
Cancel a subscription bought via mobile apps
- If you purchased the subscription in the Udemy iOS app, cancel through your Apple ID subscription settings.
- If you purchased via the Udemy Android app, cancel through Google Play subscriptions.
- Udemy cannot cancel subscriptions purchased through Apple or Google - you must use those platforms.
Follow Apple or Google Play instructions to ensure cancellation is processed.
What happens when you cancel
Access and billing
When you cancel a subscription purchased on Udemy.com, you retain access until the end of the current billing period.
No further recurring charges will be billed after the cancellation takes effect.
Account and data
Your account, course enrollments, and progress in purchased individual courses remain available unless you request account deletion.
Certificates already earned remain attached to your account after cancellation of subscriptions or services.
Will I get a refund?
Individual course purchases
Udemy offers refunds on eligible individual course purchases within 30 days of purchase on Udemy.com, subject to policy conditions.
Refunds may be issued to the original payment method or as Udemy credits depending on the payment type and eligibility.
Subscriptions, in-app purchases, and exceptions
- Subscriptions purchased on Udemy.com are generally non-refundable unless required by applicable law.
- In-app purchases through Apple (iOS) may only be eligible for Udemy credits rather than cash refunds from Udemy.
- Google Play purchases may receive a full refund to the original payment method; partial refunds may be issued as Udemy credits.
For partial-refund specifics related to Google Play, see Udemy’s partial refund guidance.
Udemy plans and pricing
Pricing summary
Individual course prices vary widely due to frequent sales. Personal Plan pricing has changed over time and may include promotional discounts.
Representative prices (India)
| Plan | Price | Period | Features |
|---|---|---|---|
| Individual Course (lifetime access, during sale) | ₹509 - ₹639 | One-time | Access to individual course with certificate on completion |
| Udemy Personal Plan - discounted first 3 months | ₹663/month | Monthly | Unlimited access to selected courses library (discounted introductory rate) |
| Udemy Personal Plan - annual discounted price (2026) | ₹4,800/year (~₹400/month) | Annual | Unlimited access to selected courses library |
| Udemy Personal Plan - regular 2024 pricing | ₹829/month or ₹750/month when billed annually | Monthly/Annual | Access to selected courses library (regular pricing reference) |
Your consumer rights in India
Relevant legal protections
Under Indian law (Consumer Protection Act, 2019 and related e-commerce rules), consumers have rights to clear, fair cancellation and refund policies.
Platforms are generally required to process refunds in a timely manner and avoid deceptive practices.
Remedies if refunds are delayed or denied
- If a bona fide refund is not processed, consumers can file complaints with local consumer forums or escalate to the Central Consumer Protection Authority.
- Keep records of purchase confirmations, cancellation attempts, and communications to support any complaint.
Customer experiences
Positive feedback
Many users praise Udemy for affordable prices during sales, a wide course selection, and useful course content for learning new skills.
Positive reviews often highlight good value when courses are purchased during promotions.
Negative feedback
Common negative themes include difficulties with customer support and challenges obtaining refunds in some cases.
Other complaints include occasional outdated course material or technical issues like slow video playback.
For general user reviews, see community ratings on Trustpilot.
Documentation checklist
Essential purchase records
- Order confirmation or receipt showing course/subscription and purchase date.
- Payment method details (last four digits, transaction ID, or bank statement entry).
- Screenshots of the subscription page or in-app purchase confirmation where relevant.
Communication and evidence
- Copies of any emails or support chat transcripts with Udemy relating to cancellation or refund requests.
- Record of cancellation actions (screenshots of the Subscriptions page showing cancellation confirmation).
Common mistakes
Missing the refund window
Assuming refunds are allowed beyond the stated 30-day window for individual courses can lead to denials.
Always check the purchase date and act promptly if you want a refund.
Canceling in the wrong place
Trying to cancel an app purchase on Udemy.com when it was bought via Apple or Google Play will not stop future charges.
If you bought via a mobile store, cancel directly through Apple or Google Play to avoid continued billing.
Comparative recap
Quick comparison
| Option | Price | Period | Refund eligibility (typical) |
|---|---|---|---|
| Individual Course (sale price) | ₹509 - ₹639 | One-time | Refundable within 30 days on Udemy.com (subject to policy) |
| Personal Plan - discounted monthly | ₹663/month (intro) | Monthly | Subscriptions generally non-refundable; cancel to stop renewal |
| Personal Plan - annual (discounted) | ₹4,800/year | Annual | Generally non-refundable; check terms and local law exceptions |
After cancelling
What to check immediately
- Confirm cancellation via the Subscriptions page and keep a screenshot of the confirmation.
- Monitor your bank or card statement to ensure no further charges are made.
Where to get help
Use Udemy’s help articles for subscription management and refunds if you need guidance.
Manage Your Udemy Subscriptions
Address
Registered office (India)
Rescowork 07, 10th Floor, Tower B, Unitech Cyber Park, Sector 39, Gurugram, Haryana 122003, India.
How to use the address
This address may be used for formal postal correspondence if required as part of a legal or consumer complaint process.
For account issues and cancellations, use the online Subscriptions and Help Center pages first before sending postal mail.