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I hereby notify you of my decision to terminate the contract relating to the Vedantu service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vedantu: Easy Method
What is Vedantu
Overview
Vedantu is an Indian online education platform offering live tutoring, courses, and doubt-solving for school and competitive exams.
It provides lessons through its website and mobile app, and also lists some offerings on the tutions.vedantu.com marketplace.
Main offerings
Courses include long-term classes, crash courses, one-to-one tuition, Superkids, and specialised programs like VIP (Vedantu Improvement Program).
Vedantu also sells physical books and merchandise through its store and handles enrolments via different purchase channels.
How to cancel Vedantu
Cancel via tutions.vedantu.com (web marketplace)
- Locate your purchase on tutions.vedantu.com and follow the marketplace cancellation flow before the first class starts.
- For purchases of ₹100 or more, you can cancel and receive a full refund if done before the first class; no refunds after the first class begins.
Cancel via vedantu.com or Vedantu app
- Sign in and go to your dashboard or account settings to find the confirmed enrolment.
- Use the dashboard cancellation option or the "Cancel Account" feature to request cancellation; refund eligibility follows the course listing policy.
Cancel for purchases via App Store or Google Play
- Purchases made through the App Store or Play Store generally follow those platforms' refund mechanisms.
- Vedantu’s public policies do not provide a separate app-store-specific cancellation flow; check Apple/Google support for refunds.
What happens when you cancel
Access to classes
Access to future live classes and course materials typically ends after cancellation according to the course terms.
If a pro-rata or conditional refund is granted, access may be adjusted to match the refunded portion.
Auto-renewal and subscriptions
Canceling stops future renewals where applicable, but already billed periods are subject to the course’s refund rules.
Verify renewal terms on the course listing or purchase confirmation before cancelling.
Data and records
Your account data, progress and chat history may remain with Vedantu per their T&C and privacy policy; request specific data actions via contacts if needed.
For account deletion or detailed data requests, use Vedantu’s contact channels listed on their site.
Will I get a refund?
General digital courses policy
Most digital courses (long-term, crash courses, one-to-one tuition, Superkids) are generally non-refundable after purchase.
5-Day Booster and any courses priced ≤ ₹99 are final sale - no refunds or cancellations.
Marketplace and time-based exceptions
- Purchases ≥ ₹100 on tutions.vedantu.com: full refund if cancelled before the first class starts; no refund after first class begins.
- If an enrolment request is not confirmed within 7 days, any collected amount is refunded automatically.
VIP and pro-rata cases
VIP (Vedantu Improvement Program) may offer refunds based on attendance (≥75% live classes) and test completion (≥75%), with time-phased proportional refunds (100% in year one; lower percentages later).
Where no specific policy exists, Vedantu may consider a pro-rata refund for unused tuition - subject to company terms and verification.
Physical goods
- Physical books/merchandise: returns/refunds possible within 7 days of delivery if the item is damaged, defective, wrong, or missing accessories.
- Digital products are not refundable; only physical items have a 7-day return window for specified defects.
Delays and disputed refunds
Users report delays or non-receipt of promised refunds; if Vedantu delays or denies legitimate refunds, escalate using the grievance channels below.
Always keep payment receipts and communication records to support refund claims.
Vedantu plans and pricing
How this pricing table is compiled
Prices below are taken from Vedantu’s official course listings and blog content for the stated academic periods.
All amounts are in Indian Rupees (INR) and correspond to the years indicated in the source material.
Key pricing notes
EMI availability and feature details vary by plan; check the full course page for the latest terms.
Contact Vedantu for promotional pricing or regional offers.
| Plan | Price | Period | Features |
|---|---|---|---|
| JEE 1-Year - AI LIVE (12th/Dropper) | ₹9,000 | annual | Includes live interactive JEE prep with AI LIVE technology |
| JEE 1-Year - LIVE Pro Lite | ₹40,000 | annual | Live JEE classes with comprehensive study materials and EMI option |
| JEE 1-Year - LIVE Pro Classic | ₹51,000 | annual | Live JEE classes with full access, EMI option |
| NEET UG Full Year (2025 - 26) - Pro Classic (English) | ₹56,430 | annual | Full-year NEET UG coaching in English |
| NEET UG Full Year (2025 - 26) - Pro Plus (English) | ₹67,320 | annual | Premium full-year NEET UG coaching in English |
| NEET Prime - DNA | ₹3,999 | annual | Discounted NEET Prime plan (DNA) with live classes and study materials |
| Instasolve - 1 Month Unlimited Doubt Solving | ₹1,999 | monthly | 24-hour unlimited instant doubt solving (digital) |
| Instasolve - 12 Months Unlimited Doubt Solving | ₹12,000 | annual | 24-hour unlimited instant doubt solving (digital) |
Your consumer rights in India
Relevant laws and protections
Consumers in India are protected under the Consumer Protection Act, 2019 and related rules regarding unfair trade practices and service deficiencies.
EdTech providers are also expected to follow grievance norms and timely redressal for educational services.
What you can expect
- Timely refunds for eligible claims and transparent communication about cancellations and refunds.
- Fair service delivery in line with advertised features; remedies if services are not delivered as promised.
Escalation options
If Vedantu delays or refuses legitimate refunds, escalate first via Vedantu’s grievance channel and contact pages.
Vedantu contact page: Vedantu Contacts.
Consumer forum and legal remedies
If internal escalation fails, customers may file complaints with consumer forums or the appropriate consumer commission under Indian law.
Keep documentation: receipts, chat transcripts and email confirmations to support formal complaints.
Customer experiences
Positive feedback
Many parents praise Vedantu teachers for enthusiasm, engaging methods, and confidence-building in students.
Specific programs like mental-math sessions and Super Speaker received positive remarks for engagement and results.
Negative feedback
Common complaints include aggressive sales outreach, poor rescheduling, communication gaps, and difficulty obtaining promised refunds.
Reports of long refund delays (e.g., months) and inconsistent counselling or batch allocation have been noted.
Takeaway
- Teaching quality often receives favourable mentions; administrative and refund experiences are mixed.
- Document conversations and confirmations to reduce disputes and speed up resolutions.
Documentation checklist
Before you cancel
- Order ID, invoice or payment receipt.
- Course name, batch details and start date.
For refund requests
- Screenshots or copies of email/chat confirmation of enrolment and cancellation requests.
- Proof of non-delivery (missed classes) or defective physical product photos if returning books.
For escalations
- All correspondence with Vedantu (timestamps), payment transaction IDs and bank/UPI statements.
- Any course terms/screenshots showing advertised refund or service promises.
Common mistakes
Assuming all purchases are refundable
Many users expect refunds for digital courses; however, most digital products (including long-term courses and one-to-one tuition) are generally non-refundable.
Always check the specific course cancellation policy before buying.
Missing cancellation windows
On tutions.vedantu.com purchases ≥ ₹100 you must cancel before the first class to get a full refund.
Delaying the cancellation until after the first class often results in no refund.
Poor record-keeping
Failing to save receipts, chat logs, or confirmation emails weakens refund claims and escalations.
Keep payment proofs and timestamps to support any dispute or consumer forum filing.
Comparative recap
How cancellation and refunds compare
The table below summarises cancellation/refund rules across purchase channels for quick comparison.
Key differences to note
tutions.vedantu.com has a clear pre-class refund rule for purchases ≥ ₹100; web/app flows defer to course-specific policies; app-store purchases follow platform rules.
| Aspect | tutions.vedantu.com | vedantu.com / Vedantu app | App Store / Google Play |
|---|---|---|---|
| Cancellation flow | Marketplace cancellation before first class for refund | Dashboard or "Cancel Account" feature | Use Apple/Google store refund processes |
| Refund eligibility | Full refund if purchase ≥ ₹100 and cancelled before first class | Depends on course listing policy; no refund for delivered tuition; possible pro-rata if unspecified | Subject to App Store / Play Store policies; Vedantu does not provide separate store policies |
| Physical goods | Follow store return policy (7 days for damaged/defective) | Same store policy applies for purchases through Vedantu store | Handled via the store's purchase and return mechanisms |
After cancelling
Next steps to expect
Track refund timelines and verify bank statements or payment method for credited amounts after cancellation.
If the enrolment was not confirmed within 7 days, refunds should be processed automatically per policy.
How to follow up
- Use Vedantu’s contact page for support: Vedantu Contacts.
- Review Vedantu’s terms and refund page for details: Vedantu Refund Policy.
If you need further help
Escalate unresolved refund or service issues via Vedantu’s grievance channels or consider consumer forum options under Indian law.
For guidance on how refunds are handled, see Vedantu’s blog: How to get a refund.
Address
Corporate address for correspondence
D. No. 1081, 3rd Floor, Vistar Arcade, 14th Main Road, Sector 3, HSR Layout, Bangalore 560102, India
Use this address for postal correspondence related to cancellation or formal escalation if needed.
Official online contacts
General contact and grievance links: Vedantu Contacts.
For terms and conditions: Vedantu Terms & Conditions.