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I hereby notify you of my decision to terminate the contract relating to the Vipkid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vipkid: Easy Method
What is Vipkid
Overview
Vipkid is an online English tutoring platform that connects teachers with young learners, delivering one-to-one video lessons based on provided curriculum.
Teachers are generally treated as independent contractors who schedule classes, teach remotely, and receive per-class pay plus possible incentives.
Primary uses
Families buy class packages for children; teachers deliver the lessons and manage their schedules through the VIPKid app or web portal.
The platform operates internationally but does not have a physical office in India; core operations and headquarters are based in China.
How to cancel Vipkid
Who can cancel
Teachers (not consumers acting as students) cancel classes through the teacher app or the web portal.
Parents or students who purchased classes should use their account or contact VIPKid support if they need to change bookings.
Step-by-step cancellation (teachers)
- Open the VIPKid teacher app or sign in to the web portal.
- Locate the scheduled class in your calendar and choose the cancel option.
- If prompted, select the reason for cancellation and provide any required notes.
- For emergency situations, submit supporting documentation to VIPKid support for a possible soft cancellation.
- Keep records of cancellation confirmation and any support ticket numbers for follow-up.
What happens when you cancel
Immediate effects
Cancelling more than 24 hours before class incurs no penalty and the slot is freed for other teachers or rescheduling.
Cancellations inside penalty windows may trigger deductions from paycheck based on timing and policy rules.
Contract and record effects
Repeated cancellations can affect contract standing; teachers are typically permitted a limited number of cancellations per contract period.
Cancelled classes and any penalty records remain in your teaching account and can be reviewed during contract renewals or performance checks.
Will I get a refund?
Teacher refunds
As teachers act as independent contractors, VIPKid generally does not offer a standard consumer-style 14-day cooling-off refund for teacher-related issues.
Penalties for cancellations are taken from teacher pay where applicable rather than refunded as a consumer product would be.
Exceptions and billing errors
Refunds are rare but may be issued case-by-case for billing errors or unauthorized charges; these require contacting VIPKid support and evidence.
If you believe a mistake occurred, raise a support ticket and include relevant transaction or booking details for review.
Vipkid plans and pricing
Overview of pricing data
Official India-specific pricing is not published. The table below shows estimates reported by parents and teachers, converted to INR.
These are approximate figures and actual prices charged to parents or paid to teachers may vary.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Estimated per-class cost (parent rate) | ≈ ₹2,000 | Per 25-minute class | Parent-paid rate; estimate based on USD→INR conversion of reported US$25 per class |
| Teacher base pay equivalent | ₹650 - ₹840 | Per 25-minute class | Estimated teacher base earnings before incentives (reported base US$7 - $9 per class) |
Your consumer rights in India
Teacher status vs consumer rights
Teachers are independent contractors, not consumers; standard statutory cooling-off or consumer refund rights typically do not apply to teacher contracts.
Contract terms and internal policies govern teacher cancellations and penalties rather than consumer protection laws.
If you are a consumer in India
If you bought classes as a consumer and believe statutory rights apply, contact VIPKid support and clearly state you are acting as a consumer under local law.
Provide purchase details and cite applicable Indian consumer-protection provisions when requesting refunds or cancellations.
Customer experiences
Positive feedback
Many teachers praise the platform for flexible scheduling, the ability to work from home, and a provided curriculum that reduces prep time.
Some report good work - life balance and rewarding interactions with students, along with useful supplemental income.
Negative feedback
Common complaints include strict cancellation penalties, high charges for last-minute cancellations or no-shows, and limited understanding for emergencies.
Others note inconsistent bookings, perceived low pay relative to effort, and occasional frustrations with support or communication.
Documentation checklist
For emergency (soft) cancellations
- Medical certificate or doctor’s note showing date/time of illness or emergency.
- Proof of power outage or ISP failure (screenshots from outage maps or provider notices).
- Hospital admission or discharge paperwork for major emergencies.
For billing or refund disputes
- Transaction receipts, payment IDs, and booking confirmations.
- Screenshot of the cancelled class and any confirmation from VIPKid support.
- Any email or ticket correspondence with VIPKid regarding the issue.
Common mistakes
Missing the cancellation window
Teachers sometimes cancel inside penalty windows without realizing applicable fees; check the 24-hour and 2-hour thresholds carefully.
Poor documentation for emergencies
Failing to provide clear supporting evidence for emergencies often leads to denied soft cancellations and incurred penalties.
Misunderstanding your role
Treating yourself as a consumer rather than an independent contractor can lead to incorrect expectations about refunds and statutory rights.
Comparative recap
Quick comparison
| Feature | What VIPKid does | Notes / Typical effect |
|---|---|---|
| Cancellation windows | >24 hours: no penalty; 2 - 24 hours: ~US$2 deduction; <2 hours or no-show: ~US$10 deduction | Teacher paycheck deductions applied per timing tiers. |
| Allowed cancellations | Up to 6 cancellations per six-month contract; 7th may trigger review | Repeated cancellations can affect contract renewal or continuation. |
| Refund policy | No standard consumer 14-day refund for teachers; refunds rare and case-by-case | Billing errors may be refunded after review. |
| Teacher status | Independent contractor | Different rights and remedies than consumers; contract terms govern relationship. |
| Estimated pricing (parent / teacher) | Parent: ~₹2,000 per 25-min class; Teacher base: ₹650 - ₹840 per 25-min | Estimates based on reported USD figures and currency conversion; actuals vary. |
After cancelling
Next steps for teachers
Save cancellation confirmations and any support ticket numbers for your records and contract reviews.
If you believe the cancellation should be soft (no penalty), submit documentation promptly to support for review.
Helpful links and resources
Cancellation policy summaries and community discussions can help you understand common practice; consult reputable write-ups when preparing documentation:
- VIPKid cancellation overview (Mike & Laura Travel)
- Teacher guide to cancellations (VIPKid Teacher Cecelia)
- Notes on cancellation & refunds (PostClic)
- Teacher reviews and experiences (Indeed)
- Community feedback on cancellations (Glassdoor)
Address
Headquarters
VIPKid headquarters (corporate) address as listed in public materials is:
2223 2nd Floor, Building 23, No. 18 Anningzhuang East Road, Beijing 100009, China.
Local presence
VIPKid does not maintain a physical office in India; for account or contract issues, use the in-app/web support channels.
For consumer complaints in India, document your case and follow local consumer-protection procedures if needed.