Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel ACTIVE NETWORK
in 30 seconds only!
Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Active Network service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Active Network: Easy Method
What is Active Network
Overview
Active Network is a cloud-based platform for events, registrations, sports and recreational program management.
It handles participant registration, payments, scheduling and organizer dashboards for events and training.
Where it is used
Active Network is used by event organisers, training providers and sports programmes to streamline sign-ups and payments.
In India it also operates ACTIVE.edu.in training services with separate refund rules for in-person and online courses.
How to cancel Active Network
Cancel subscriptions on iOS (App Store)
- Open the Meet Mobile app and go to "Manage Your Subscription".
- Tap "Cancel Subscription" and confirm the cancellation in the app.
- Note: Uninstalling the app does not cancel the subscription.
Cancel subscriptions on Android (Google Play)
- Open the Google Play Store app and tap your profile.
- Go to Payments & subscriptions → Subscriptions → select the subscription → Cancel subscription.
- Note: Uninstalling the app does not cancel the subscription.
Cancel a participant registration (Web / Event registration)
- Organisers: sign in to the organisation dashboard and open the event.
- Go to Participants → select the participant → Actions → Cancel, enter refund amount if required, then save.
- Refunds issued via remittance cycles (see refund section for timing).
What happens when you cancel
Access and service
When a subscription is cancelled, access typically continues until the end of the paid billing period unless the organiser specifies immediate termination.
For event registrations, cancellation removes the participant from the event roster and may trigger refund processing if eligible.
Automatic renewals and uninstalling
Automatic renewals stop only when you cancel the subscription through the app store or organiser dashboard.
Simply uninstalling the mobile app does not stop recurring charges; you must cancel the subscription formally.
Data and account information
Cancelled accounts may retain registration and transaction records for organiser reporting and remittance purposes.
If you need data removal, request this specifically from the organiser or Active Network support, noting legal and reporting retention requirements.
Will I get a refund?
ACTIVE Refund (optional add-on at checkout)
ACTIVE Refund can be requested up to 48 hours before the activity start if purchased at checkout.
If valid, registration is cancelled and a refund is issued to the original payment method in approximately 5 business days. The ACTIVE Refund purchase itself is non-refundable.
ACTIVE.edu.in training programs (India)
- In-person or live training: full refund if cancelled within 3 days of payment unless the training starts within the next 0 - 14 days.
- If cancelled ≥15 days before training: refund minus a USD 200 processing fee.
- No refund if cancelled 0 - 14 days before the training.
- If ACTIVE cancels the session: full refund or transfer to one of the next three sessions; refunds processed within 30 calendar days.
- Online courses: 14-day cancellation window provided course content has not been accessed; refund issued within 14 days of entitlement confirmation.
Other refund notes
If an activity is cancelled, postponed or converted to virtual, the refundable portion may be limited - often the refund fee only, not the registration fee.
Organisers process refunds via their dashboards and remittance cycles; timing varies by payment processor and banking partner.
Active Network plans and pricing
Pricing summary
No definitive public INR pricing for Active Network in India was found in available materials for 2024/2025.
For specific pricing, contact Active Network sales or your local organiser for a quote.
How to get a quote
Request a customised quote from Active Network for event, registration and training solutions in India.
Confirm currency, billing frequency and any setup or processing fees before purchase.
| Plan | Price | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | No confirmed public INR pricing available; request a tailored quote |
Your consumer rights in India
Cooling-off and digital content
Indian consumer law generally provides a cooling-off period for digital content such as online courses, often 7 - 14 days if content has not been accessed.
ACTIVE.edu.in’s 14-day online course policy aligns with this right where access has not occurred.
Rights for in-person training and services
Tiered refund policies for in-person training (full, partial, or no refund depending on timing) may be challenged if deemed unfair.
Consumers may approach consumer forums or courts in India if a term appears unconscionable or is improperly applied.
How to escalate disputes
- First contact the organiser and request written confirmation of refund decisions.
- Collect receipts, transaction IDs and correspondence before filing a consumer complaint or seeking legal remedy.
Customer experiences
Positive feedback
Some users report that Active Network simplifies event and registration management after initial setup.
Capterra reviews note helpful and responsive customer support and a feature-rich interface once configured.
Negative feedback
Other reviewers (notably on Trustpilot) report surprise charges, involuntary enrolments and difficulties cancelling memberships or contracts.
Complaints also include usability issues in camp registration workflows and friction when dealing with automatic renewals.
Takeaway for users
Expect a mix of experiences: the platform is powerful but can require careful setup and active oversight of subscriptions and renewals.
Always keep payment records and confirmation emails to make cancellations and refund requests smoother.
Documentation checklist
Essential documents
- Purchase receipt or invoice showing transaction ID and payment method.
- Registration confirmation email or order number for the event or course.
- Screenshots of the subscription or registration page showing purchase details.
Supporting evidence for refunds
- Proof of cancellation request (email, support ticket ID or in-app cancellation confirmation).
- Any communications from the organiser about event changes, postponements or cancellations.
- Bank or card statement entries showing the charge and date.
Common mistakes
Relying on uninstall to cancel
Many users mistakenly uninstall the mobile app and assume the subscription is cancelled.
Uninstalling does not stop billing; you must cancel via the app’s subscription manager or the app-store subscription settings.
Missing cancellation windows
Not observing the specific cancellation windows for ACTIVE Refund (48 hours) or ACTIVE.edu.in training (varied windows) leads to forfeited refunds.
Check deadlines and start dates carefully before assuming eligibility for a refund.
Assuming all fees are refundable
Some believe all payments will be returned if an event changes; ACTIVE policies may refund only certain fees (for example, refund fees) and exclude registration fees.
Read the refund terms at purchase and retain proof of any optional refund product purchases, which may be non-refundable.
Comparative recap
Quick comparison
The table below summarises how cancellation and refunds differ by platform and context within Active Network offerings.
Use it to identify the correct cancellation route and expected refund timing.
| Context / Platform | How to cancel | Refund available | Processing time |
|---|---|---|---|
| iOS (App Store) | Manage Your Subscription in Meet Mobile app → Cancel Subscription | Depends on purchase type; app-store refunds per Apple policies | Varies by app store and bank |
| Android (Google Play) | Google Play → Profile → Payments & subscriptions → Subscriptions → Cancel | Depends on purchase type; app-store refunds per Google policies | Varies by app store and bank |
| Web / Event Registration | Organisation dashboard → Event → Participants → Select → Actions → Cancel | Organiser may issue refund; subject to organiser policy | Refunds processed in next remittance cycle (organiser-dependent) |
| ACTIVE Refund (optional) | Request up to 48 hours before activity start | Yes if valid; ACTIVE Refund non-refundable | Approx. 5 business days to original payment method |
| ACTIVE.edu.in in-person training (India) | Request per ACTIVE.edu.in policy and timing rules | Full, partial or none depending on timing; see policy for USD 200 fee rule | Refunds processed within 30 calendar days |
| ACTIVE.edu.in online courses (India) | Cancel within 14 days if content not accessed | Refund permitted if entitlement conditions met | Refund issued within 14 days after entitlement confirmation |
After cancelling
What to check immediately
Always obtain written confirmation of cancellation from the app store, organiser or Active Network support.
Check your bank or card statement for pending or posted refunds and note any reference numbers provided.
Next steps if refund is delayed or denied
- Contact the organiser and provide your documentation checklist items.
- If unresolved, escalate within Active Network support channels and keep records of all communications.
- As a last resort in India, consider filing a complaint with local consumer forums or courts if terms appear unfairly applied.
Address
Head office (India)
Active Network contact and head office details for India are available from local listings and the company contact page.
Use official contact channels to request invoices, dispute resolutions and formal correspondence.
Postal address
8J, Chandra Mondal Lane, Kolkata 700026, West Bengal, India
Confirm any correspondence details with the organisation before sending sensitive documents.