What is Arike
Overview
Arike is a subscription-based platform that connects users and offers premium features through paid tiers and add-ons. The service uses in-app purchases on app stores as well as web payment methods.
How it operates
Subscriptions are managed through the platform used to pay (Apple App Store, Google Play, or web/other payment gateways). Deleting the app or the Arike account does not automatically stop recurring billing.
How to cancel Arike
Cancel via Apple App Store (iOS)
- Open your device's App Store account settings.
- Go to Subscriptions, find Arike and turn off auto-renew at least 24 hours before the period ends.
- You cannot cancel an active in-app subscription from inside the Arike app.
Cancel via Google Play (Android) and Web/Other
- Google Play: Open Google Play > Payments & subscriptions > Subscriptions, select Arike and cancel there.
- Web/Other payments: Contact Arike customer support with your order details and invoice to request cancellation.
- Note: Deleting the app or your Arike account does not cancel subscriptions or stop billing.
What happens when you cancel
Access after cancellation
After cancellation you generally retain access until the end of the paid billing period. Features tied to the subscription stop once that period expires.
Renewal and billing
Cancelling prevents future automatic renewals. You must cancel via the original payment platform to stop recurring billing.
Data and account retention
Arike may retain some account data (including email/phone for payment communications) and backups for a period after deletion, as per its data retention practices.
Will I get a refund?
General policy
Payments are generally non-refundable. Expect that most purchases are final unless specific exceptions apply.
Exceptions and process
- Refunds may be considered within 14 days if payment was made in a currency other than INR, the goods remain unused, and applicable law requires a refund.
- Where refunds apply, they are typically processed within 7 business days after approval.
- iOS (Apple) purchases: refund requests must be made to Apple via their support channels.
- Google Play and website payments: contact Arike customer support with order details and the invoice to request a refund.
Arike plans and pricing
Pricing summary
Below are the Apple App Store prices listed in INR for various Arike tiers and add-ons. Periods are not specified for each listed Apple-tier price.
Notes on billing
Exact billing periods (monthly, quarterly, etc.) are mapped by the store and may vary by tier. Confirm the period when purchasing from the store interface.
| Plan | Price (INR) | Features |
| Premium (tier) | ₹299.00 | Unlocks more requests/notes, see who sent requests |
| Premium (higher tier) | ₹599.00 | Premium tier higher pricing |
| Premium (higher tier) | ₹1,299.00 | Premium tier higher pricing |
| Select (mid tier) | ₹799.00 | Includes all Premium plus unlimited Notes and Select tab profiles |
| Select (higher tier) | ₹1,299.00 | Select tier higher pricing |
| Select (highest tier) | ₹1,999.00 | Select tier highest pricing |
| Plus | ₹199.00 | Plus IAP tier |
| 5 Notes | ₹299.00 | Buy 5 Notes |
| 10 Notes | ₹499.00 | Buy 10 Notes |
| 20 Notes | ₹699.00 | Buy 20 Notes |
Your consumer rights in India
Right to cancel subscriptions
You have the right to stop future billing by cancelling through the platform you used to subscribe (App Store, Google Play, web gateway).
Deleting the app or account alone does not cancel billing; you must cancel on the payment platform or contact support.
Refund and protection rights
- Refunds are not guaranteed; limited exceptions may apply within 14 days under specific conditions.
- If you suspect incorrect billing, document the transaction and contact the provider and your payment provider promptly.
- Consumer protection laws may give you additional remedies depending on circumstances and local enforcement.
Data retention and privacy
Arike may retain certain account and payment-related data for internal and backup purposes for a period after account deletion.
Retention of email/phone for payment communication is typically retained as part of billing records.
Customer experiences
Positive feedback
Some users report finding matches and meaningful connections and praise the app’s simple matching flow.
Positive anecdotes have been shared by individual users on public forums and review pages.
Negative feedback
- Many reviews mention technical problems (crashes, profile editing issues, likes not delivered) and concerns about fake or inactive profiles.
- Several users report dissatisfaction with paid features and unexpected charges or auto-debits.
Sources
See aggregated user reviews and community discussions for examples and varied experiences.
Public review pages and threads can illustrate common issues and successes reported by users.
Documentation checklist
What to collect before contacting support
- Order ID or transaction ID and the invoice/receipt for the purchase.
- Payment method used, date of the transaction, and exact charged amount.
- Screenshots of subscription entries in App Store / Google Play or confirmation emails.
- Any correspondence with Arike or refund attempts, saved as PDF or screenshots.
Why documentation helps
Clear documentation speeds support responses and is required if you escalate to your bank or a consumer authority.
Keep copies of all messages and receipts until the issue is fully resolved.
Common mistakes
Assuming deleting app cancels subscription
Many users mistakenly delete the Arike app and expect charges to stop. Billing continues until you cancel through the platform used to subscribe.
Contacting the wrong party for refunds
For Apple purchases, the correct path is Apple support; for Google Play purchases or web payments, contact Arike support with documentation.
Missing cancellation windows
For iOS subscriptions, remember to switch off auto-renew at least 24 hours before the period ends to avoid another charge.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, refund likelihood and recommended first action based on how you paid.
How to use this table
Find your payment method, follow the recommended first action, and prepare the listed documentation before contacting support.
| Payment method | How to cancel | Refund likelihood |
| Apple App Store (iOS) | Cancel in App Store subscriptions (turn off auto-renew ≥24 hours before end) | Low - request refund from Apple if eligible |
| Google Play (Android) | Cancel via Google Play subscriptions; contact Arike support for refund requests | Low to medium - contact support with invoice |
| Web / other gateways | Contact Arike customer support with order details and invoice | Low - exceptions within 14 days and special conditions |
After cancelling
Immediate next steps
- Confirm cancellation email or screenshot from the store or from Arike support.
- Monitor your bank/card statement for any unexpected future charges.
- Keep all receipts and correspondence for at least several months.
Where to read others' experiences
Read community feedback and reviews to learn about other users’ outcomes and common problems.
Examples of public discussion and review pages:
Address
Primary contact address
Unit No. N - 801 & 802, 8th Floor, North Block, Manipal Centre, 47, Dickenson Road, Bangalore, Karnataka 560042, India
Notes on correspondence
If contacting by post, include your order ID, invoice copy, and a clear explanation of your request.
For faster resolution, use the documented email or support channel you used when subscribing and include screenshots and transaction details.