Cancellation Audiobookstore: Easy Method

What is AudiobookSTORE

Overview

AudiobookSTORE is an online retailer and subscription service that sells and distributes audiobooks for download to devices. It offers single-title purchases and a FlexPass membership that provides credits and access to a catalog.

How it is offered in India

Audiences in India can purchase audiobooks from the service, but billing and membership rules depend on how you subscribed (directly on the website or via an app store). The company operates from a US-based address and provides customer support for cancellations and refunds.

How to cancel AudiobookSTORE

Cancel via Website / Web

• Log into your account on AudiobookSTORE.com.
• Go to Account → Account Details.
• Under FlexPass Details click Cancel FlexPass, then click Confirm.
• Cancellation is immediate; you should receive a confirmation email.

Cancel via App Stores (iOS / Android)

• iOS (Apple App Store): Open Settings → [your name] → Subscriptions → find "AudiobookSTORE" → Cancel Subscription. AudiobookSTORE cannot cancel App Store - managed subscriptions.
• Android (Google Play): Open the Google Play Store → Subscriptions → find "AudiobookSTORE" → Cancel Subscription. Website cancellation does not stop app-store subscriptions.

What happens when you cancel

Access after cancellation

After cancelling FlexPass, access to subscription benefits stops according to the terms shown at cancellation (cancellation is immediate for FlexPass). You will typically retain access to titles you purchased outright.

Billing and data

Auto-renewal will cease for the canceled subscription on the platform where you cancelled (site or app store). AudiobookSTORE retains account and purchase data for customer service and order verification.

Will I get a refund?

Refunds for audiobooks (FlexPass members)

• You may request a refund within 14 days of purchase; refunds are usually issued as site credit.
• Refunds are discretionary and may be limited to prevent abuse.

Membership fees and physical items

• Membership (FlexPass) fees are non‑refundable; at AudiobookSTORE’s discretion, they may issue non‑cash, non‑transferable credits valid for six months.
• Unopened physical items can be returned within 14 days with a valid RMA and original packing slip following standard return procedures.

AudiobookSTORE plans and pricing

Available plans

Below are the plans and pricing information available for customers. Prices are provided in Indian rupees where available and reflect the known monthly and prepaid options.

Notes on billing

The monthly plan is auto-renewing after any trial period. Prepaid bundles are one-time payments covering the stated period.

Your consumer rights in India

Cooling-off and refunds

Indian consumer protection typically provides a cooling-off period (commonly 7 - 14 days) for certain purchases, including digital content in some cases.

AudiobookSTORE offers a 14-day refund window for audiobook purchases (usually as site credit), which aligns partially with statutory cooling-off expectations.

If you face unwanted charges

• Contact AudiobookSTORE customer support first to request cancellation and refund where applicable.
• If the vendor does not resolve the issue, you may dispute transactions with your bank or card issuer and file complaints under the Consumer Protection Act or with local consumer forums.

Customer experiences

Positive feedback

Some users praise the wide audiobook selection, audio quality, and the ability to download MP3 files for offline listening.

Others appreciate easy downloads, reasonable costs while subscribed, and occasional helpful customer service resolving credits or exchanges.

Negative feedback

• Many users report unexpected recurring monthly charges after a single purchase and difficulty canceling a FlexPass subscription.
• Complaints include continued billing after cancellation, poor customer service response, difficulty removing payment details, and trouble obtaining refunds for membership fees.

Documentation checklist

What to gather before contacting support

• Account email and username used on AudiobookSTORE.
• Order number(s) or FlexPass subscription details and dates.
• Payment method last four digits and transaction date(s).

Supporting evidence

• Screenshots of account subscription page, cancellation attempts, or confirmation messages.
• Copies of emails exchanged with support and bank/credit card statements showing disputed charges.

Common mistakes

Platform confusion

A frequent error is cancelling on the website while the subscription was purchased via Apple or Google Play.

App-store subscriptions must be cancelled through the respective app store; site cancellation will not stop those charges.

Missing confirmation and follow-up

Not saving or confirming the cancellation email leads to confusion if charges continue.

Also, failing to check the trial period end date can result in unexpected first charges when the trial ends.

Comparative recap

Quick comparison of cancellation routes

This table summarizes how cancellations work by platform and impact on billing.

Key takeaway

Always cancel via the same platform where the subscription was purchased and keep confirmation records.

After cancelling

Confirmations to expect

After a successful cancellation you should receive an email confirmation. Retain that email for your records.

If you do not receive confirmation, take screenshots of your account showing the canceled status and contact support.

How to escalate if problems continue

• Document all communications and dates of attempted cancellations.
• Contact your bank or card issuer to dispute unauthorized or continuing charges if the vendor does not resolve the issue.
• Consider filing a complaint with local consumer protection authorities if necessary.

Address

Official mailing address

6209 Mid Rivers Mall Dr., Suite 303, St. Peters, MO 63304, USA

Customer support contacts (for reference)

Email: [email protected]

Phone (US): (877) 565-1468