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Bajaj

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Termination letter drafted by a specialized lawyer
Sender
Bajaj Auto Pay Cancel | Postclic
Bajaj
Bajaj Finance Ltd, Bajaj Auto Ltd Complex, Mumbai–Pune Road
411035 Akurdi India
customerservice@bajajauto.co.in
Cancellation of Bajaj contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Bajaj service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Bajaj
Bajaj Finance Ltd, Bajaj Auto Ltd Complex, Mumbai–Pune Road
411035 Akurdi , India
customerservice@bajajauto.co.in
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Bajaj. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Bajaj: Easy Method

What is Bajaj

Overview

Bajaj refers to a group of Indian companies known primarily for automobiles, consumer appliances and related retail services. This guide covers common cancellation and refund rules across key Bajaj contexts in India.

Scope of this guide

This document explains how to cancel vehicle bookings, online electronics orders and appliance store orders under the Bajaj umbrella, and summarises refund timelines, rights and practical next steps.

How to cancel Bajaj

Bajaj Auto (vehicle booking)

  • Contact the dealership or the online booking portal before you make the final payment.
  • You can cancel any time up until the final payment is made (either at the dealership or online).
  • If you have already made final payment, cancellation is not permitted - contact the dealership for any exceptional assistance.

Bajaj Electronics and Bajaj World (online orders)

  • Bajaj Electronics: Cancel within 24 hours of booking provided the order has not been handed to the courier.
  • Bajaj World (appliances): Orders generally cannot be cancelled, but submit a cancellation request to the store - approval is at the store’s discretion.
  • For online cancellations, use the order page in your account or contact customer support with your order number.

What happens when you cancel

Access and fulfilment

When a cancellation is accepted before final payment or dispatch, order processing stops and items are not handed to courier or dealership for delivery.

If cancellation is denied (for example, after final payment or once dispatched), the normal returns/after-sales process applies.

Account and data

Cancelling a booking or order does not automatically delete your account information; payment and transaction records are retained as per company policy for audit and compliance.

Any loyalty points, pre-booking credits or offers may be forfeited or adjusted according to the specific terms that applied at booking.

Will I get a refund?

Bajaj Auto (vehicle booking) refund policy

Refunds are processed within 5 - 7 working days after cancellation, net of applicable cancellation charges.

Cancellations made more than 89 days after booking require manual processing via the dealership; timelines may vary in such cases.

Bajaj Electronics and Bajaj World refunds and exceptions

  • Bajaj Electronics: Refunds after valid cancellation (before dispatch) incur a 2% deduction for banking/transaction charges; balance refunded to the original payment method.
  • Bajaj World (appliances): If the store approves cancellation, refunds are processed to the original payment method, typically within about 15 days.
  • If a cancellation is disputed or involves manual intervention, allow extra processing time and keep your payment proofs ready.

Bajaj plans and pricing

Overview of sample prices

The table below shows sample on-road and ex-showroom prices for selected Bajaj models in India (2025 - early 2026 figures). Regional taxes and charges may change final prices.

Price table

Model Price Period Features
Pulsar N160 (on-road) ₹1,46,072 - 160 cc bike, on-road price Feb 2026
Pulsar NS200 (on-road) ₹1,66,889 - 200 cc bike, on-road price Feb 2026
Platina 100 (ex-showroom) ₹65,410 - commuter bike, ex-showroom Feb 2026
Chetak C25 (ex-showroom) ₹91,399 - electric scooter, launched Jan 2026, ex-showroom
Chetak 3001 (ex-showroom) ₹99,990 - electric scooter, launched June 2025, ex-showroom

Your consumer rights in India

Cooling-off and statutory rights

Indian consumers generally have a right to a 14-day cooling-off or return period for online purchases under the Consumer Protection (E‑Commerce) Rules, 2020.

None of the specific Bajaj contexts above explicitly state adherence to the 14-day right in the provided policies; check the specific purchase terms for your order.

Escalation and remedies

  • If you face unresolved issues, contact the Grievance Redressal Officer of the relevant Bajaj entity.
  • You can escalate to the appropriate ombudsman or lodge a complaint under the Consumer Protection Act, 2019 if internal resolution fails.
  • Keep transaction records and written communications to support any formal complaint.

Customer experiences

Positive feedback

Some users report positive experiences with Bajaj financial products and services, citing convenience and useful apps for EMI and payments.

Positive reviews highlight ease of use for certain credit/EMI card features.

Negative feedback and common themes

  • Several customers have complained about slow or unhelpful customer support and issues with app stability.
  • Complaints include billing problems, unexpected charges or poor responsiveness to disputes; some issues reportedly required escalation.
  • Balance your expectations: many problems can be resolved when consumers provide clear documentation and follow escalation routes.

Documentation checklist

Essential documents to prepare

  • Booking confirmation and order number (email or SMS).
  • Proof of payment (transaction ID, bank statement, UPI reference).
  • Invoice or proforma invoice provided at the time of booking.
  • Government ID (Aadhaar, PAN, passport) and contact details.

Additional documents for special cases

  • Dealership correspondence for vehicle bookings (if cancellation occurs after 89 days).
  • Courier or dispatch proof if dispute involves delivery timing.
  • Any written communications with customer support, including chat transcripts and complaint reference numbers.

Common mistakes

Missing or late cancellation

Waiting until after final payment for vehicle bookings is a frequent mistake; once final payment is made, cancellation is typically not permitted.

For online electronics orders, missing the 24‑hour window or allowing the order to reach the courier will often void the simple cancellation option.

Poor record keeping and inadequate escalation

Not keeping payment receipts, order numbers or communication records makes refund claims and escalations slower and harder to resolve.

Failing to escalate formally (Grievance Redressal Officer, consumer forum) when the issue remains unresolved reduces chances of timely remedy.

Comparative recap

Quick comparison

Service / Context Cancellation window Refund timing & charges
Bajaj Auto (vehicle booking) Until final payment is made; no cancellation after final payment Refund in 5 - 7 working days net of cancellation charges; manual processing via dealership if cancelled after 89 days
Bajaj Electronics (online order) Within 24 hours if not handed to courier Refund to original payment method; 2% deduction for banking/transaction charges
Bajaj World (appliances online store) Generally non-cancellable; store may approve cancellation at its discretion If approved, refund to original method within ~15 days

After cancelling

Immediate actions

  • Save and confirm your cancellation reference or email as proof.
  • Monitor your bank or card statement for the refund amount and any deductions.

Escalation and next steps

  • If the refund is delayed beyond stated timelines, contact customer support with your cancellation reference and documentation.
  • If internal channels do not resolve your case, escalate to the Grievance Redressal Officer or file a consumer complaint under the Consumer Protection Act, 2019.

Address

Corporate address for correspondence

Bajaj Finance Ltd, Bajaj Auto Ltd Complex, Mumbai - Pune Road, Akurdi, Pune 411035, India.

Notes on sending communications

When sending physical letters or legal notices, use registered post and keep delivery proof. Include booking/order numbers and clear contact details for faster processing.

FAQ

You can cancel your Bajaj Auto vehicle booking anytime before making the final payment. After the final payment, cancellation is not allowed. For assistance, contact the dealership directly.

Refunds for Bajaj Electronics orders are processed within 5-7 working days after cancellation, minus a 2% deduction for banking charges. Ensure you cancel within 24 hours of booking.

Generally, Bajaj World appliance orders cannot be cancelled once dispatched. However, you can submit a cancellation request to the store, which will be reviewed at their discretion.

Yes, cancelling your Bajaj booking may result in the forfeiture or adjustment of any loyalty points, pre-booking credits, or offers according to the terms that applied at the time of booking.

If you need to cancel your Bajaj Auto booking after 89 days, you must contact the dealership for manual processing. The refund timeline may vary in such cases.