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Cancellation Bench: Easy Method
What is Bench
Service overview
Bench is an online bookkeeping and accounting subscription service that pairs small businesses with dedicated bookkeepers to manage financial records and reconciliations.
The service operates on a subscription model with monthly and annual plans and is intended for small business bookkeeping needs.
How it is commonly delivered
Bench typically provides recurring bookkeeping, monthly reports, and access via web dashboards or client portals managed by their team.
Subscriptions renew automatically unless cancelled by the customer according to the provider's cancellation process.
How to cancel Bench
Web (direct via contact)
- Send an email to [email protected] with your full name, registered email, and contact number to request cancellation.
- Include your subscription ID or any receipt/order number in the email to help support locate your account faster.
- Keep the sent email and any reply from support as proof of cancellation request.
App Store / Google Play
- There is no documented cancellation flow in the provider's help materials for App Store or Google Play subscriptions.
- If you subscribed through an app store, the verified guidance is to contact support via the web/email address above because store-specific steps are not documented.
- Also check your App Store or Google Play subscription settings and payment history; do not rely solely on store-side cancellation without confirming with provider support.
What happens when you cancel
Access and service end date
After a confirmed cancellation, access typically continues until the end of the paid billing period unless the provider states otherwise.
Confirm the precise end date in the support reply so you know how long you retain service and reports.
Data and account records
Download or export any financial reports, statements, or backups you need before the account access ends.
Retain copies of invoices, reconciliations, and communications; these are important if there is any billing dispute.
Will I get a refund?
General refund policy
If cancellation happens after the initial 14-day period, no refunds are provided for subscription fees.
This is the verified position: subscriptions cancelled after 14 days are generally non-refundable.
Exceptions and time-limited refunds
- If you cancel within 14 days of starting a subscription, the unused pro‑rata portion may be refunded for subscription services.
- One-time purchases or add-ons may be considered for refund if requested within 7 days of purchase; these are evaluated case by case.
- Document your refund request in writing and save any responses from support to record the outcome.
Bench plans and pricing
Pricing overview
The following prices were sourced from the Indian App Store listing for "Case Bench" as of early February 2026 and reflect typical plan options available in INR.
Confirm the exact amounts and availability in your app store or with support before purchasing.
Plans table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Basic Plan | ₹999 | Monthly | Case Management (Basic) |
| Monthly Pro Plan | ₹1,499 | Monthly | Case Management (Pro) |
| 1‑Year Basic Plan | ₹5,999 | Annual | Case Management (Basic) |
| 1‑Year Pro Plan | ₹7,999 | Annual | Case Management (Pro) |
Your consumer rights in India
Key rights under Indian law
Indian consumer protection laws generally prohibit unfair trade practices, including blanket "no refund" policies that may be unreasonable in practice.
If services are not delivered as promised, customers can potentially challenge non‑refund clauses through consumer complaint mechanisms.
Steps to enforce your rights
- Retain all emails, receipts, and screenshots related to the purchase and cancellation request.
- If you cannot resolve the issue with the provider, you may escalate to the appropriate consumer forum or file an online complaint with consumer protection authorities.
- Consider seeking local legal advice if the disputed amount or the principle warrants formal action.
Customer experiences
Positive reports
There are limited verified positive or negative summaries in the provided data; many individual experiences vary by use case and expectations.
Always review recent user feedback in app stores and community forums before subscribing for your specific needs.
Negative reports and concerns
Community feedback sometimes flags “fees non‑refundable” clauses as problematic, especially in educational or coaching contexts where value is subjective.
One example discussion highlighting consumer concerns can be viewed here: Reddit discussion on non‑refundable fees.
Documentation checklist
Required information for cancellation
- Full name as registered with the account.
- Registered email address and phone number.
- Subscription ID, order number, or receipt reference.
Optional supporting items
- Screenshots of billing history and subscription status from the app store or web portal.
- Copies of any communications with support, and the date/time you requested cancellation.
- Bank/transaction receipts showing payment dates and amounts.
Common mistakes
Before cancelling
Not saving copies of invoices and reports is a frequent mistake; export your data before you lose access.
Also check where you subscribed (direct web vs App Store/Google Play) so you use the correct cancellation path and documentation.
During cancellation
Failing to get a written confirmation of cancellation can lead to continued billing; always request and keep a confirmation email.
Assuming an app‑store cancellation alone is sufficient without confirming with provider support is another common pitfall.
Comparative recap
At-a-glance comparison
| Feature | Bench (verified data) |
|---|---|
| Primary cancellation method | Contact provider via email ([email protected]) |
| App Store / Google Play guidance | No documented store‑side cancellation flow; contact support |
| Refund policy | Pro‑rata refund within 14 days; no refunds after 14 days; 7‑day window for some one‑time purchases |
| Recommended documentation | Receipt, subscription ID, confirmation email, exported reports |
Key takeaway
Contact support in writing and retain records; time limits for refunds are strict and vary by purchase type.
If you believe a non‑refund is unfair, consider consumer complaint options in India with supporting documentation.
After cancelling
Immediate actions
- Save the cancellation confirmation and any final invoices you receive from support.
- Download/export all needed financial reports and backups before access ends.
Further assistance and resources
If you encounter consumer‑rights concerns or unresolved billing disputes, keep all records and consider escalating locally.
Community discussions on refund and non‑refund practices can offer context: Reddit thread on non‑refundable fees.
Address
Corporate / head office
2214 Tolentino St., Brgy. Sta. Clara, Pasay City, Metro Manila, Philippines.
This address is commonly listed as a Bench/parent company head office; for India-specific support use the contact email provided in this guide.
Support contact
Primary support email (verified): [email protected]
When emailing, include your full name, registered email, contact number, and subscription/receipt details for faster handling.
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Written by Krishna Bose
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Bench subscription, send an email to [email protected] with your full name, registered email, and contact number. Include your subscription ID or receipt number for faster processing and keep proof of your cancellation request.
If you cancel your Bench subscription within 14 days of starting, you may be eligible for a pro-rata refund for the unused portion of your subscription. Document your request in writing and keep any responses from support.
After confirming your cancellation, you typically retain access to Bench services until the end of your current billing period. Confirm the exact end date in the reply from support.
If you subscribed through an App Store or Google Play, there is no documented cancellation process. It's recommended to contact Bench support via email at [email protected] for assistance and check your subscription settings in the app store.
Yes, Bench has exceptions for refunds on one-time purchases or add-ons if requested within 7 days of purchase. These requests are evaluated on a case-by-case basis, so keep all documentation related to your purchase.