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Cancellation Chm: Easy Method
What is CHM
Overview
CHM is a digital platform providing educational resources, courses and community content aimed at professionals seeking to upgrade skills. It operates services, memberships and event/program registrations in India.
Who it is for
The platform targets working professionals, learners and organisations looking for structured learning and events. CHM also offers an in‑app purchase (CHM Sharp) for a full document reader feature.
How to cancel CHM
Accepted cancellation methods
Membership cancellations are accepted via phone, fax or e‑mail and must be received within the stated timeframes to qualify for refunds.
Step-by-step cancellation steps
- Identify whether you are cancelling a membership, an event/program registration, or a goods purchase.
- Contact CHM by phone, fax or e‑mail before the applicable deadline (membership: within 14 days of registration; events: at least 30 business days before event).
- Include your registration details: name, invoice/registration number, date of purchase and reason for cancellation.
- Request written confirmation of cancellation and any refund amount.
- Retain the confirmation and proof of postage or e‑mail for your records until refund is received or issue is resolved.
What happens when you cancel
Access and renewal
On cancellation of membership within the allowed period, access will typically cease per CHM's account closure procedures. Auto‑renewals, if any, are stopped once the cancellation is processed.
Data and account details
CHM may retain account and transaction records for administrative purposes. Request clarification from CHM about data retention and any account deletion options when you cancel.
Will I get a refund?
Refund policy - key points
- Membership cancellation within 14 days of registration: full refund minus a ₹100 service fee.
- Membership cancellation after 14 days: no refund.
- Event/program registration cancellations: must be received at least 30 business days before the event to be eligible; refunds incur a ₹175 service fee.
- If CHM cancels an event: attendees receive a full refund. If CHM postpones, the organisation may offer refund or transfer options.
- Goods returns require prior authorisation within 30 days of invoice; shipping and handling charges are non‑refundable; software or downloadable products are non‑refundable.
Exceptions and how to request
Exceptions are limited and follow CHM's stated rules. To initiate a refund, follow the cancellation steps and request written confirmation.
See the official refund and cancellation page for full terms: CHM refund & cancellation policy.
CHM plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| CHM Sharp - Full Version (In‑App Purchase) | ₹99 | One‑time | Unlock full version of CHM document reader (no ongoing subscription) |
Notes on pricing
No subscription‑based monthly or annual CHM plans for India (2024/2025) were found in the verified sources; only the one‑time in‑app purchase above is confirmed.
For plan updates or additional pricing, consult CHM's official policy page linked below.
Your consumer rights in India
Statutory protections
Consumers in India are protected under the Consumer Protection Act, 2019 and related rules. These laws cover unfair trade practices, defective goods and deficient services.
How this applies to CHM
CHM publishes specific refund rights for memberships, events and goods with timelines and fees, but does not explicitly state a statutory 14‑day cooling‑off period or other blanket non‑refundable directives.
If you believe your statutory rights apply beyond CHM's stated policy, you may seek redress under the Consumer Protection Act or consult a consumer forum or legal adviser.
Customer experiences
Available review information
No user reviews for CHM were found specifically on TrustPilot or ProductReview India in the verified sources used for this guide.
Interpreting the absence of reviews
The lack of reviews on those platforms does not indicate quality; it may reflect a small user base or limited listing on review sites. Use official confirmations and receipts when dealing with cancellations and refunds.
Documentation checklist
Before you contact CHM
- Invoice or registration number and date of purchase.
- Full name and contact information used at registration.
- Reason for cancellation and desired outcome (refund, transfer, credit).
- Proof of payment (bank statement, card receipts).
If returning goods
- Obtain prior authorisation from CHM within 30 days of invoice.
- Keep original packaging and a copy of the return authorisation.
- Retain shipping receipts and tracking for any returns.
Common mistakes
Missing deadlines
Failing to request cancellation within CHM's specified windows (membership: within 14 days; event: at least 30 business days prior) is the most common reason for denied refunds.
Not getting written confirmation
Relying on verbal confirmation or not saving e‑mail/fax receipts can make disputes harder. Always ask for and keep written confirmation of cancellation and any refund amount.
Comparative recap
Summary table
| Feature | CHM policy | Notes |
|---|---|---|
| Membership cancellation window | Within 14 days for refund (after 14 days: no refund) | Refund subject to ₹100 service fee |
| Event/program cancellation | At least 30 business days before event for eligibility | Refunds carry a ₹175 service fee; CHM may refund fully if it cancels |
| Goods returns | Require prior authorisation within 30 days of invoice | Shipping/handling non‑refundable; software non‑refundable |
Key takeaways
Deadlines and service fees are central: act early and keep records to preserve refund rights. CHM provides specific monetary fee amounts and timelines in its policy.
After cancelling
Next steps
- Save the written cancellation confirmation and monitor your bank or card statement for the refund.
- Allow reasonable processing time and follow up with CHM if the refund does not appear.
Help and official policy
Refer to CHM's official refund and cancellation page for full terms and to initiate requests: CHM refund & cancellation policy.
Address
Postal address
554 WOODLANDS DRIVE 53, #09‑19, Singapore 730554
Business details
Use the official CHM refund page for policy details and to contact CHM about cancellations and refunds: CHM refund & cancellation policy.
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Written by Aditya Mehta
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your CHM membership within the 14-day refund window, contact CHM via phone, fax, or email, providing your registration details and reason for cancellation. Ensure you request written confirmation of the cancellation.
If you cancel your CHM membership after the 14-day period, you will not be eligible for a refund as per their policy. Make sure to cancel within the specified timeframe to qualify for a refund.
To cancel your event registration with CHM, you must do so at least 30 business days before the event. Contact CHM via phone, fax, or email and include your registration details to ensure eligibility for a refund.
Upon cancellation of your CHM membership within the allowed timeframe, your access will cease according to CHM's account closure procedures, and any auto-renewals will be stopped.
Yes, exceptions to the CHM cancellation and refund policy are limited and follow their stated rules. For specific cases, refer to your contract or contact CHM directly for clarification.