Cancellation Clic Sargent: Easy Method

What is Clic Sargent

Overview

CLIC Sargent is a UK charity that provides practical, emotional and financial support to children, young people and their families affected by cancer.

The organisation now operates under the name Young Lives vs Cancer; for background see the charity summary on Wikipedia.

Scope of services

Services typically include family support workers, financial guidance, and help with education and welfare while a child is in treatment.

CLIC Sargent / Young Lives vs Cancer primarily operates in the UK; this guide helps donors or supporters based in India who wish to cancel donations or recurring payments.

How to cancel Clic Sargent

Immediate steps

• Locate your donation or membership details: reference number, date, payment method and any confirmation emails.
• Check any online donor account or the original confirmation message for a direct “cancel” option.

Contact and formal cancellation

• Contact the charity (see Address section below) by post or any official channels you have available and request cancellation of future payments.
• Contact your bank or card issuer in India to stop any recurring mandate or direct debit tied to the charity; ask them to block further payments if needed.
• Keep copies/screenshots of all cancellation requests and responses for your records.

What happens when you cancel

Access and services

Cancelling a donation or gift typically stops future payments but does not remove past donations from charity records.

If you receive services tied to a donation agreement, ask the charity whether cancellation affects eligibility for any benefit or support.

Data and records

The charity will normally retain donation records for accounting and legal purposes; request a copy of your donation history if you need one.

If you request deletion of personal data, expect the charity to follow legal retention requirements before full deletion.

Will I get a refund?

General policy

Charities often treat donations as voluntary gifts and refunds are not guaranteed. Cancellation usually stops future payments only.

Refunds for one-off donations are uncommon except in specific situations; always confirm the charity’s policy when you contact them.

Common exceptions

• Mistaken or duplicate payments - the charity may refund these if shown proof.
• Unauthorized or fraudulent transactions - contact your bank immediately to dispute and request chargeback procedures.
• Timing issues - payments already processed before cancellation are generally not refundable, but exceptions are possible.

Clic Sargent plans and pricing

Pricing summary

No public pricing or paid subscription plans were found for CLIC Sargent in available sources. For specific costs, contact the charity directly.

The table below indicates how to request pricing or donation information.

Your consumer rights in India

Legal protections

Indian consumers are protected under the Consumer Protection Act, which provides remedies for unfair practices and defective services.

You may approach the local consumer forum or seek legal advice if a charity’s handling of funds or refunds appears unfair.

Payment mandates and banks

For recurring payments initiated by cards or mandates, contact your bank or card issuer to revoke the mandate and stop future debits.

Reserve Bank of India rules and your bank’s mandate/recurring payment policies typically govern how and when payments can be stopped or disputed.

Customer experiences

Positive feedback

Supporters commonly praise the charity for clear mission focus and the quality of direct family support services provided in the UK.

Many donors value transparency around how funds are used for patient and family support.

Common complaints

Some donors may experience delays when trying to cancel recurring payments if they do not contact their bank as well as the charity.

Occasional difficulties can arise when contact details are outdated or when donor accounts were created via third-party fundraising platforms.

Documentation checklist

Essential documents

• Donation confirmation email or letter (reference number and date).
• Bank statements or card statements showing the recurring payment.
• Any screenshots of donor account pages or cancellation buttons.

Supporting evidence

• Copies of written cancellation requests and replies from the charity.
• Correspondence with your bank about stopping the mandate or disputing payments.
• Identity proof if requested by the charity to verify your account.

Common mistakes

Assuming online cancellation is sufficient

Many donors assume clicking “cancel” on a page stops bank mandates; banks or card issuers may still process recurring payments until the mandate is revoked.

Always verify cancellation with both the charity and your bank.

Failing to keep proof

Not keeping screenshots, emails, or postal receipts can make disputes harder to resolve later.

Keep clear records of dates, times and names of any staff you speak with regarding the cancellation.

Comparative recap

At-a-glance comparison

The table below compares CLIC Sargent with a typical charity in India on common donor concerns.

After cancelling

Follow-up actions

Confirm in writing that the charity received your cancellation request and that your bank has revoked the mandate.

Monitor your bank/card statements for at least two billing cycles to ensure no further debits occur.

Helpful links and further reading

Background on the charity and its current name can be found on Wikipedia: Young Lives vs Cancer (CLIC Sargent).

If you encounter payment disputes, contact your bank’s dispute resolution team and consider consumer protection channels in India.

Address

Postal address

CLIC Sargent (Young Lives vs Cancer) - corporate/postal address used in public records:

Horatio House, 77 - 85 Fulham Palace Road, London W6 8JA, United Kingdom

Notes on contacting from India

When writing from India, include clear donor references and your full contact details so the charity can verify and respond.

Allow for postal and time zone delays; email or bank-mediated cancellations are usually faster where available.