What is Faderplay
Service overview
Faderplay is described as a music‑streaming service that lets users explore, create and share playlists and discover tracks. It operates on a subscription model with an initial free trial followed by a recurring fee.
Subscription model
Publicly available guides indicate Faderplay offers a 5‑day free trial, after which a recurring monthly subscription is charged. Official company pages are not available from the verified sources used here.
How to cancel Faderplay
Primary cancellation methods
- Phone: Call customer service at 1‑888‑983‑1287 to request cancellation.
- Web: Use the site's live chat or the cancellation/contact form to submit a cancellation request.
What to provide when cancelling
- Provide full name and the email used for the account.
- Provide payment details or last four digits of card and subscription reference to help locate the account.
- Request written confirmation (email or screenshot) of the cancellation.
Source guides summarising these steps are available at CancelYourMembership: Faderplay.
What happens when you cancel
Access after cancellation
Cancelling prevents future recurring charges, but access typically remains until the end of the paid period that you already paid for.
Account and data
Guides indicate cancellation stops billing but do not specify how user data, playlists or account deletion are handled. Request explicit confirmation if you need account removal.
Will I get a refund?
Public refund policy
There is no formal, publicly documented refund policy available in the verified guides used for this guide.
Exceptions and suggestions
- When cancelling, it "never hurts to ask" customer service for a refund, but no guaranteed refund window is stated in the available guides.
- If charges continue after cancellation, users are commonly advised to contact their bank or card issuer for a chargeback or reversal.
Faderplay plans and pricing
Pricing summary
Verified cancellation guides report a recurring monthly subscription of USD 39.95 after a 5‑day trial. No official India‑specific pricing was found in the verified sources.
Contact for regional pricing
If you need pricing in Indian rupees, contact customer support directly or check the payment screen at signup for region‑specific charges.
| Plan | Price (USD) | Period |
| Standard (after trial) | 39.95 | Monthly |
| Trial | Free (5 days) | One‑time |
| India pricing | Contact for pricing | Contact |
Your consumer rights in India
Statutory protections
Indian consumer law (including the Consumer Protection (E‑Commerce) Rules) may provide rights such as remedies for unfair trade practices and mechanisms to complain about service providers.
Practical actions
- If a provider continues charging after cancellation, contact your bank or card issuer immediately to dispute the charge.
- File complaints through Indian consumer grievance channels such as the National Consumer Helpline or the e‑Consumer Portal if needed.
Customer experiences
Positive reports
No verified positive user reviews specific to Faderplay in India were found on major review platforms in the verified sources used for this guide.
Negative reports
Guides reviewed report user complaints that charges continued after cancellation. These reports suggest caution and the importance of keeping cancellation confirmation and payment records.
Documentation checklist
What to collect before contacting support
- Account email and username.
- Last four digits of the card used and transaction dates.
- Screenshots of subscription pages, trial start date, and any billing emails.
What to keep after cancelling
- Written confirmation of cancellation (email or chat log).
- Bank or card statements showing the last payment for reference in disputes.
Common mistakes
Not getting written confirmation
Users sometimes rely on a verbal confirmation or assume the trial auto‑cancels; always request and save written confirmation to prove cancellation.
Waiting too long to dispute charges
Delaying a bank/card dispute can reduce the chance of a successful reversal. Contact your bank promptly if you see unauthorised or continuing charges.
Comparative recap
Quick comparison overview
The table below compares key aspects of Faderplay (per verified guides) with what you might expect from a typical reputable streaming service.
| Aspect | Faderplay (reported) | Typical reputable service |
| Free trial | 5‑day free trial reported | Common: 7‑30 day trial with clear cancellation flow |
| Recurring charge | USD 39.95 monthly (reported) | Varies by region; clear pricing and receipt |
| Refund clarity | No formal refund policy published | Often explicit refund/return policy and customer support |
| Cancellation ease | Requires contacting support via phone or web form | Often cancellable via account settings or app store |
After cancelling
Checklist post‑cancellation
- Confirm you retained a written cancellation confirmation.
- Monitor bank/card statements for any further charges for at least one billing cycle.
Helpful links and next steps
For step‑by‑step cancellation instructions referenced in this guide, see CancelYourMembership: Faderplay.
If unauthorised charges continue, contact your bank/card issuer and consider filing a complaint with Indian consumer grievance channels.
Address
Company address on file
Reported address: 501 Silverside Road, #56, Wilmington, DE 19809, United States.
How to use the address
This address is useful for formal written complaints or if a chargeback requires additional vendor information. It is not a substitute for contacting customer service to cancel your subscription.