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Cancellation Fred Hollows Foundation: Easy Method
What is Fred Hollows Foundation
Overview
The Fred Hollows Foundation is an international non-profit organisation working to prevent avoidable blindness and improve eye health. It supports surgery, training, and community programs in multiple countries.
Operations relevant to India
There is no India-specific public cancellation policy located; global information is primarily published by the Foundation in Australia. For detailed legal or refund statements the Foundation’s official pages should be consulted.
How to cancel Fred Hollows Foundation
Written cancellation steps
- Prepare a written cancellation request including your full name, donor reference (if any), donation amount and the date of the last payment.
- Send the written request to the Foundation’s main contact address (see Address section) at least 10 days before the scheduled debit date to avoid the next payment.
- Keep a copy of the sent request and proof of postage or delivery for your records.
Platform and alternative notes
- No separate publicly available policy was found for cancellations via the App Store, Google Play, or web portals; if you used a platform payment (e.g. app store) check that platform’s subscription controls too.
- If the debit still occurs despite sending a timely cancellation, submit a refund request (see Will I get a refund?).
What happens when you cancel
Payment and access
When a valid cancellation is processed, future scheduled debits should stop and no further recurring payments will be taken after the effective cancellation date.
If a cancellation is submitted too close to a scheduled debit (see timing rules) the next payment may still process.
Data, receipts and records
Your personal contact and donation records are retained according to the Foundation’s data practices; contact the Foundation if you need specific data handling details.
If a refund is issued, any related tax receipt becomes void and you should retain a record of the voided receipt for your tax records.
Will I get a refund?
Refund eligibility
- The Foundation (Australia) considers refunds within 90 days in specific cases such as: an error by the Foundation, donor vulnerability, fraud, an accidental monthly donation instead of a one‑off, or if a cancellation request submitted 10 days prior was ignored.
- Refunds are evaluated case-by-case; being within 90 days does not guarantee a refund unless criteria are met.
Refund process and effect
- Approved refunds are issued back to the original payment method.
- If a refund is issued, the tax receipt for the refunded amount is void and should not be used for tax purposes.
- For the Foundation’s official refund statement see: Fred Hollows Foundation - Refund Statement.
Fred Hollows Foundation plans and pricing
Pricing summary
No India-specific or INR pricing was located publicly for 2024/2025. Public donation tiers are generally shown in USD on donor pages.
How to get local pricing or giving options
Contact the Foundation directly or consult the official donation pages for current donation tiers and currency options for donors in your region.
| Plan | Price | Notes |
|---|---|---|
| Donations / Support | Contact for pricing | Public pages show USD-based donation tiers; no India/INR pricing located. |
Your consumer rights in India
What you can request
As a donor you can request cancellation, ask for a refund where eligible, and request documentation of donations and communications.
Submit cancellation and refund requests with supporting documents and within the timelines identified (10 days notice for cancellations to avoid a scheduled debit; 90 days for refund consideration).
How to escalate
- If you do not receive a satisfactory response, contact your payment provider or bank to dispute an unauthorised charge or request a chargeback where applicable.
- You may also seek assistance through Indian consumer protection channels if you believe your consumer rights have been breached.
Customer experiences
Positive feedback
No public donor review data was identified in the verified sources used for this guide.
Many donors report positive outcomes when communications and paperwork are handled promptly and in writing.
Negative feedback and common reports
Third-party accounts indicate incidents where recurring donations continued after cancellation, particularly when cancellations were not submitted sufficiently ahead of the scheduled debit date.
These reports highlight the importance of timing, written proof and checking the original payment method or platform for recurring-subscription settings.
Documentation checklist
Required documents
- Full name and contact details used at time of donation.
- Donation date(s), amount(s) and donor reference or receipt if available.
- Written cancellation request and proof of sending (email copy, postal receipt, or screenshot).
Helpful supporting items
- Bank statement or card statement showing the debit(s).
- Screenshots of any subscription page or app-store subscription settings if relevant.
- Any correspondence with the Foundation confirming cancellation or acknowledgement.
Common mistakes
Timing errors
Waiting until a few days before a scheduled debit to submit a cancellation can result in the next payment still processing.
Always send written cancellation at least 10 days before the scheduled debit date where possible to reduce the risk of an extra charge.
Method and confirmation errors
Assuming a verbal or informal cancellation is sufficient can cause issues; always use written requests and retain proof.
Failing to check the original payment method (bank, card issuer, or app store) for an active subscription can leave recurring payments in place.
Comparative recap
Snapshot
This table summarises the key points you need when cancelling or seeking refunds from the Fred Hollows Foundation based on available public information.
Actions
Use the table to prioritise steps: check timing, submit written requests, keep records, and escalate to your payment provider if needed.
| Feature | Fred Hollows Foundation (public info) | Notes / Action |
|---|---|---|
| Cancellation window | Written cancellation recommended at least 10 days before scheduled debit (Australia guidance) | Send written notice early; keep proof of sending. |
| Refund eligibility | Considered within 90 days for specific reasons (error, fraud, vulnerability, accidental monthly) | Submit documentation promptly; refund issued to original payment method. |
| Platform differences | No separate public policy for App Store / Google Play / Web found | Check platform subscription controls and follow the platform’s cancellation steps too. |
| Pricing visibility | No India/INR pricing located; public donation tiers shown in USD | Contact the Foundation for local giving options or currency details. |
After cancelling
Immediate checks
Confirm with your bank or card issuer that no further debits are scheduled from the organisation after the effective cancellation date.
Retain all correspondence and proof of cancellation for at least 90 days in case a refund or dispute is needed.
Useful official links
- Fred Hollows Foundation - Refund Statement: https://www.hollows.org/legal/refund-statement/
- Template and guidance resources (third-party example): Postclic - Cancel Fred Hollows Foundation
Address
Main office (headquarters)
Level 9, 320 Pitt Street, Sydney, NSW 2000, Australia.
This address is the Foundation’s main Sydney headquarters and is commonly used for written correspondence when no local India office details are available publicly.
Local offices and contact
Additional local offices may exist; check the Foundation’s official pages or the refund statement for current contact details before sending important documents.
For the Foundation’s refund and contact information see: https://www.hollows.org/legal/refund-statement/
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Written by Krishna Bose
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your donation, prepare a written request including your full name, donor reference, donation amount, and the date of your last payment. Send this request to the Foundation’s main contact address at least 10 days before the scheduled debit date to avoid the next payment. Keep proof of postage.
If you are eligible for a refund, it will be issued back to your original payment method. Ensure you submit any necessary documentation promptly, as refunds are evaluated case-by-case within 90 days for specific reasons.
If you submit your cancellation request too close to the scheduled debit date, the next payment may still process. It's crucial to send your cancellation request at least 10 days in advance.
While the Foundation does not specify confirmation procedures, it is advisable to keep a copy of your cancellation request and proof of postage for your records. This will help in case of any disputes.
The specific address for sending your cancellation request is not provided in the context. Please check your contract or the Foundation's official website for the correct contact details.