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Cancellation service #1 in India
Funmatrix is an online platform offering games, puzzles and creative activities, operating on a subscription or paid-download model.
The service is presented via web pages (funtemplates.in / funmatrix.games) and has related domains such as funmatrix.net.
Digital content is delivered by issuing a download or access link after purchase on the website.
Mobile purchases may appear on App Store (iOS) or Google Play (Android), but no explicit cancellation policy for those stores was found in the verified sources.
If a web purchase was already delivered (download or access link issued), Funmatrix states cancellation is not possible as a general rule.
Access is typically not revoked automatically by a cancellation request since delivery is already complete.
If you cancel a subscription via the app store or payment provider, future renewals should stop, but Funmatrix’s own terms for web subscriptions may still deny refunds for past access.
Confirm renewal stop with your payment provider and keep confirmation screenshots or emails.
For web purchases via funtemplates.in, refunds or cancellations are generally not permitted once an access link or download has been issued.
Funmatrix’s published refund policy indicates no general refund right after delivery of digital content.
No verified INR pricing for Funmatrix in India (2024/2025) was found in the available sources.
Only non-local pricing references exist; for exact rates contact Funmatrix directly.
| Plan | Price | Period |
|---|---|---|
| Standard / All plans | Contact for pricing | Contact for pricing |
Indian consumer law (Consumer Protection Act, 2019) provides a 7-day cooling-off period for some direct-to-consumer contracts.
However, digital content is excluded from this right once access has been provided or the content is delivered.
Multiple Trustpilot reviews for funmatrix.net are recurring patterns of negative, with reports of unexpected charges and difficulty obtaining refunds.
Security checkers (Scamadviser, Gridinsoft referenced through Scamadviser) have assigned very low trust scores to the funmatrix.net domain according to the verified sources.
No positive verified reviews were found in the sources provided; Trustpilot listings are primarily 1-star reports.
Reported issues include charges after free trials, hidden charges, cancellation difficulty, and no refunds.
A frequent mistake is expecting a refund after the access link has been issued; Funmatrix’s policy states digital delivery excludes a general refund right.
Always check whether access was granted before assuming a cooling-off right applies.
Many requests fail because consumers miss the 7-day submission window or cannot provide clear transaction evidence.
Also avoid relying solely on verbal promises; keep written confirmation for disputes and chargebacks.
| Feature | Funmatrix (web purchases) | App Store / Google Play (notes) |
|---|---|---|
| Cancellation after access | Generally not allowed once access/download link issued. | No explicit cancellation policy found in the verified sources for Funmatrix app-store purchases. |
| Refund availability | Refunds only in exceptional cases (duplicate payment, technical failure) at Funmatrix's discretion; request within 7 days to [email protected]. | Not specified in the verified sources for app-store purchases. |
| Trust & reviews | Multiple negative TrustPilot reviews; low trust scores flagged by security checkers for the funmatrix.net domain. | App-store specific reviews were not documented in the verified sources. |
If you receive a refund confirmation, retain the confirmation and check your bank or card statement for the credited amount.
If a charge remains after a successful cancellation request, raise a dispute with your card issuer or payment provider immediately.
FUNMATRIX PRIVATE LIMITED
Plot No.9, 6th Floor, Sector 125, Gautam Buddha Nagar, Noida, Uttar Pradesh, India, 201303
If you plan formal escalation (bank dispute or consumer complaint), include the address and all supporting documentation in your submission.
This guide is based on the verified sources listed and the available information; keep records of all communications for any dispute process.
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Written by Riya Malhotra
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.