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Recipient
Greenpeace
#142, Ground Floor, 2nd Main, 2nd Cross, Domlur 2nd Stage
560038 Bengaluru , India
REF/2025GRHS4
Cancellation Greenpeace: Easy Method
What is Greenpeace India
Overview
Greenpeace India is the Indian branch of the global environmental organisation working on issues such as climate change, pollution, deforestation and sustainable energy.
The organisation raises funds from public donations to support campaigns, advocacy and field work across India.
Donations and recurring giving
Greenpeace India accepts one-time and recurring donations through its website and other channels when available.
Recurring donations are typically processed directly by Greenpeace India when given via the organisation's own donation form.
How to cancel Greenpeace India
Web (donations via Greenpeace India website)
- Email Greenpeace India using the email address provided on the donation page, or
- Call the toll-free numbers 1800 425 0374 or 1800 425 4594 (10:00 am - 6:00 pm, Mon - Fri).
Make your cancellation request clearly stating your name, registered email/phone and donation details.
Timing and confirmation
- Submit cancellation before the 27th of the month to stop the next month's recurring charge.
- Requests submitted on or after the 27th will take effect from the succeeding month.
- Greenpeace India sends email confirmation of cancellation within 24 working hours of receipt.
What happens when you cancel
Access and future charges
Cancelling stops future recurring donations from the effective date specified by Greenpeace India.
One-time donations already processed are not affected by a cancellation request.
Records and data
Greenpeace India retains donor records for accounting and compliance (including tax certificate issuance) in line with its policies.
If a tax certificate has already been issued in your name, refunds may be restricted (see refund section).
Will I get a refund?
General refund policy
Greenpeace India’s stated policy is that donations are not refunded as a general rule.
Refunds are only issued for technical or processing errors made by Greenpeace India.
Specific exceptions and processing
- No refunds of donations are made simply because a donor changes their mind.
- No refund is made of extra bank charges incurred by the donor (for example, cheque/ECS bounce fees).
- No refund is processed once a tax certificate has been issued in the donor’s name.
- When refunds are issued by Greenpeace India, they are sent by cheque and dispatched at the end of the month or the start of the following month.
Greenpeace India plans and pricing
Donation tiers shown on the site
The following donation amounts are representative donation tiers publicly shown by Greenpeace India.
These are donation tiers (not membership subscriptions) and were listed on the official site.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly donation | ₹600, ₹1,200, ₹1,600 | Monthly | Support Greenpeace India via recurring donation |
| One-time donation | ₹2,000, ₹5,000, ₹7,000, ₹9,000 | One-time | Support Greenpeace India via single contribution |
Notes on pricing
These tiers are donation amounts shown publicly and are not contractual subscription plans.
For exact current options, check the donation page on Greenpeace India or contact their support channels.
Your consumer rights in India
Donations vs. consumer purchases
Donations to NGOs are treated differently from purchases of goods or services under standard consumer protections.
There is no statutory 14‑day "cooling-off" refund right for charitable donations comparable to goods/services returns.
What this means for donors
- Rely on Greenpeace India’s stated cancellation and refund policy for donations.
- Act within the organisation’s stated timelines (for example, cancelling before the 27th to stop the next month’s charge).
- If donations are made via third-party app stores, those transactions may be subject to the store’s refund rules rather than Greenpeace India’s policy.
Customer experiences
Positive feedback
Some supporters praise Greenpeace India for raising awareness and campaigning on environmental issues.
Employees on public review sites have referenced supportive colleagues, good benefits and valuable exposure as positives.
Negative feedback
There are complaints from some donors alleging unexpected or unauthorised deductions; such cases are raised publicly on review platforms.
Employee reviews also include criticisms such as low pay, long hours, organisational issues and, in some reports, difficult team dynamics.
Documentation checklist
Essential information to include in a cancellation request
- Your full name as registered with Greenpeace India.
- Registered email address and phone number used for the donation.
- Donation details: date, amount and whether it was recurring or one-time.
Optional supporting items
- Transaction or reference ID (from bank/statement) if available.
- Last four digits of the card or bank account used, if relevant and safe to provide.
Common mistakes
Missed timing
Waiting until after the 27th of the month can mean your cancellation only takes effect the following month.
Always check the cut-off date and submit in advance to avoid an extra charge.
Incomplete requests and assumed refunds
Failing to provide clear donor details can delay processing and confirmation of cancellation.
Assuming an automatic refund after cancellation is a common error; refunds are not routinely issued except for processing errors.
Comparative recap
Quick comparison of key points
| Item | Cancellation (Website) | Refund availability | Timing / Notes |
|---|---|---|---|
| How to cancel | Email provided address or call toll-free numbers | Not applicable | Requests before 27th take effect next month; confirmation in 24 working hours |
| Refunds | Not typically provided on cancellation | Only for technical/processing errors by Greenpeace India | Refunds (if any) issued by cheque at month end / start of next month |
| Tax certificate impact | Cancellation does not reverse issued certificates | No refund once tax certificate issued | Important for donors claiming tax benefits |
After cancelling
What to expect
Expect an email confirmation within 24 working hours after Greenpeace India acknowledges your request.
Future recurring payments will stop from the effective month as per the 27th cut-off rule.
Further steps and contacts
- If you do not receive confirmation, contact Greenpeace India again via the donation page email or call 1800 425 0374 / 1800 425 4594 (10:00 am - 6:00 pm, Mon - Fri).
- For disputes about unauthorised charges, also contact your bank with transaction details and consider lodging a formal complaint if needed.
Address
Registered office
#142, Ground Floor, 2nd Main, 2nd Cross, Domlur 2nd Stage, Bengaluru, Karnataka 560038, India.
Notes on visiting or mailing
Use the address above for formal written communication if you prefer to send a letter, but note cancellations are normally handled by email or phone.
Always include the same identifying donation details in any mailed communication to speed processing.
Similar cancellation services
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Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.
FAQ
To cancel your Greenpeace monthly donation, you must submit your cancellation request before the 27th of the month. You can do this by emailing Greenpeace India or calling their toll-free numbers. Keep a record of your request.
Generally, Greenpeace India does not provide refunds upon cancellation unless there was a technical error. If a tax certificate has been issued, no refund will be processed. Make sure to check your donation records.
After submitting your cancellation request, Greenpeace India will send you an email confirmation within 24 working hours. Ensure you keep this confirmation for your records.
Greenpeace India retains donor records for compliance and accounting purposes. If you have received a tax certificate, cancellation will not reverse it, and no refunds will be issued once the certificate is issued.
You can cancel your Greenpeace donation by emailing the address provided on their donation page or by calling their toll-free numbers 1800 425 0374 or 1800 425 4594. Always keep proof of your cancellation request.