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Cancellation Gtt: Easy Method
What is Gtt
Definition
Gtt (Good Till Trigger) is a conditional order type offered by many Indian trading platforms that stays inactive until a specified trigger price is reached.
When the trigger price is hit, the Gtt converts into a regular order (limit or market) and may execute subject to market conditions and the broker's order routing.
Where it is used
Gtt is commonly used for automated entry or exit levels without the need to monitor markets constantly.
Different brokers implement Gtt slightly differently; check your broker's support pages for platform-specific behaviour.
How to cancel Gtt
Cancel via web/console
- Log in to your broker's web console or orders dashboard.
- Navigate to the GTT or conditional orders section and locate the GTT you want to cancel.
- Select the order and choose "Delete" or "Cancel", then confirm the action.
- Keep a screenshot or confirmation reference for your records.
Cancel via mobile app or support
- Open your trading app and go to the GTT/conditional orders list, then delete the specific GTT.
- If you cannot cancel in-app, contact your broker's support by email or phone with the GTT ID and account details.
- For platform-specific instructions see the broker's help article: IIFL Help: Modify/Delete GTT orders.
What happens when you cancel
Order state and access
When you cancel a GTT, the conditional instruction is removed and it will no longer trigger an order at the set price.
The cancellation does not affect other unrelated orders in your account.
Data retention and renewals
Brokers typically retain a record of the cancelled GTT in your order history for reconciliation and audit.
GTTs do not automatically renew after cancellation; you must create a new GTT if you want the same condition applied again.
Will I get a refund?
General policy
GTTs themselves are generally a free feature on most platforms and do not carry a standalone fee that would be refundable.
Charges (brokerage, transaction fees, exchange levies) apply only when an order executes; cancelled GTTs normally do not generate refundable charges.
Exceptions and disputing fees
- If your broker mistakenly debited fees related to a cancelled GTT, contact broker support immediately with transaction IDs and evidence.
- Keep screenshots of cancellation confirmations and any communication to support a refund claim or dispute.
Gtt plans and pricing
Pricing availability
No verified public pricing for a standalone "Gtt" product is available in the provided sources.
Many brokers include GTT as part of their standard order features; check your broker for plan details.
Contact for pricing
| Plan | Period | Price |
|---|---|---|
| Standard GTT feature | N/A | Contact for pricing |
Your consumer rights in India
Right to fair service
As a consumer you have the right to timely and accurate service from your broker under the Consumer Protection Act and market regulations.
If you believe a broker acted unfairly, you may raise the issue with the broker's grievance redressal channel.
Escalation and remedies
- If unresolved, escalate to the stock exchange's investor grievance cell or file a complaint with SEBI through its SCORES portal.
- You may also file a consumer complaint in the relevant consumer forum if contractual or service failures cause loss.
Customer experiences
Positive feedback
Many users value GTT for automating trades at predefined levels and reducing monitoring time.
When implemented well, GTTs help disciplined entries/exits and reduce missed opportunities.
Common complaints
Users sometimes report confusion between trigger price and limit price, leading to unexpected executions or rejections.
Other issues include difficulties locating or deleting GTTs on some platforms and delays in support responses.
Documentation checklist
What to have before contacting support
- Account number or client ID.
- GTT ID or order reference number (if available).
- Date, time, and screenshots showing the GTT and cancellation attempt.
Additional documents for disputes
- Trade confirmations, ledger entries showing any charges, and email/chat transcripts with support.
- Any written confirmation of cancellation from the broker.
Common mistakes
Misunderstanding trigger vs execution
A common error is thinking the trigger price guarantees an executed trade; the trigger merely places an order which may still fail to execute.
Always set a suitable limit price or acceptable execution parameters to match your risk tolerance.
Assuming cancellation after trigger
Some users expect a GTT to be deleted automatically after it triggers; in many systems the GTT converts to an order and remains until executed or manually cancelled.
Confirm the post-trigger state in your platform's order history to avoid surprises.
Comparative recap
Feature comparison overview
Use this quick comparison to understand key differences between GTT and common order types.
Adapt choices to your trading needs and platform capabilities.
| Feature | Gtt | Regular Limit Order | Period |
|---|---|---|---|
| Activation | Activates only when trigger price is hit | Active immediately until executed or cancelled | One-time |
| Need to monitor | Low - triggers automatically | High - placed immediately, may need monitoring | One-time |
| Use case | Entry/exit at specific trigger levels without watching markets | Immediate limit pricing for current market | One-time |
After cancelling
Verify cancellation
Always verify the cancelled GTT appears in your order history and retain any confirmation for your records.
If you do not see confirmation, contact broker support promptly with evidence of your cancellation attempt.
Helpful links and next steps
- Instructions on modifying or deleting GTT orders: IIFL Help: Modify/Delete GTT orders
- Broker terms & conditions (example reference): GTT Holidays: Terms & Conditions
Address
Support & correspondence
Use the broker's official support channels for submitting documents or escalation requests related to GTT cancellations.
Physical mailing address (example for platform correspondence)
192A 4th Floor, Kalyani Vista, 3rd Main Road, JP Nagar 4th Phase, Bengaluru 560076, India
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Written by Aarohi Chatterjee
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.