What is Incryptme
Overview
Incryptme is a subscription-based SaaS focused on data privacy, offering encrypted storage and secure sharing features for sensitive information.
The service is intended for individuals and teams who need end-to-end encryption and simple sharing controls.
Service model
Incryptme operates on recurring subscriptions managed either through app stores (iOS / Android) or directly via the website.
Billing and cancellation flows depend on where the subscription was purchased (App Store, Google Play, or Web).
How to cancel Incryptme
Cancel via App Store (iOS)
- Open the Settings app on your iPhone or iPad and tap your name (Apple ID).
- Tap Subscriptions, find the Incryptme subscription, and turn off Auto-Renewal at least 24 hours before the period ends.
- Confirm cancellation and keep a screenshot or confirmation email for your records.
Cancel via Google Play (Android)
- Open the Google Play Store, tap your profile, then Payments & subscriptions → Subscriptions.
- Select the Incryptme subscription and tap Cancel subscription at least 24 hours before the period ends.
- Save any confirmation or order ID shown after cancellation.
Cancel via Web (website)
- Sign in to your Incryptme account and go to the account dashboard.
- Click "Cancel Subscription" on the dashboard or contact support at [email protected] and request cancellation at least 24 hours before period end.
- Keep a copy of the cancellation confirmation email or support ticket.
What happens when you cancel
Access after cancellation
When you cancel, most subscriptions remain active until the end of the paid billing period.
You should retain access to features until the period expires unless otherwise stated in your purchase terms.
Renewal and billing
Cancelling prevents automatic renewal; you will not be charged for the next period after cancellation if done in time.
Charges already processed for the current period are typically not reversed automatically; see refund section for details.
Data and account retention
Data retention policies for Incryptme were not found in the verified materials, so export or back up important data before the subscription ends.
If you need specific data-retention terms, contact support at [email protected] for confirmation.
Will I get a refund?
Verified refund information
No explicit refund policy was found for CoinInApp (the verified source), and no clear 14‑day cancellation right or explicit "no refunds" clause was located.
Because the available policy material refers to CoinInApp, it may not fully represent Incryptme's refund stance.
Common exceptions and steps to request
- If you believe a refund is due, contact [email protected] with your account details and transaction ID.
- For purchases through Apple or Google, you may also request a refund through Apple/Google support following their procedures.
- Keep receipts, screenshots, and any correspondence to support your request.
Incryptme plans and pricing
Pricing availability
No verifiable INR pricing or publicly listed plan prices for Incryptme were found in the available sources for 2024 - 2025.
If you require exact pricing, contact support or check your app store listing for localized prices.
How to obtain pricing
- Check the App Store or Google Play subscription details for localized pricing when subscribing on mobile.
- Contact [email protected] or your account manager for web / enterprise pricing.
| Plan | (Period) | Price (INR) |
| Free / Trial | N/A | Contact for pricing |
| Pro / Individual | N/A | Contact for pricing |
| Business / Enterprise | N/A | Contact for pricing |
Your consumer rights in India
General consumer protections
Indian consumers are protected under the Consumer Protection Act and related rules, which provide remedies for deficient services and unfair trade practices.
Digital subscriptions can fall under these protections, but outcomes depend on facts and evidence.
Practical steps to enforce rights
- First, raise the issue with [email protected] and retain all communication records.
- If unresolved, you can approach the local consumer forum or use online consumer complaint portals as appropriate.
- For in-app purchases, also check Apple/Google refund routes and dispute processes with your payment provider.
- Consider seeking local legal advice for formal claims against a vendor in India.
Customer experiences
Available review data
No verified public reviews specifically for Incryptme were found in the supplied sources.
Because review data is not available, there is insufficient verified feedback to summarize user sentiment.
Typical subscription issues observed generally
Common problems with subscription services include accidental renewals, difficulty locating cancellation settings, and unclear refund policies.
Being proactive - documenting dates, receipts, and cancellation confirmations - reduces friction when disputing charges.
Documentation checklist
Essential items to gather
- Account email and username used for the subscription.
- Order ID, transaction ID, or receipt from the App Store / Google Play / payment provider.
- Screenshot of subscription status in the app or store at time of cancellation.
Additional useful records
- Any confirmation emails or support ticket numbers from [email protected].
- Dates and times when cancellation was initiated and when access is set to end.
- Communication logs if you escalated the issue to Apple/Google or your bank.
Common mistakes
Timing errors
Waiting until the renewal date or later is a frequent mistake; policies generally require cancellation at least 24 hours before period end.
Always check the exact renewal cutoff in your subscription settings and act early.
Platform confusion and assumptions
Users sometimes cancel the app but forget to cancel via the original billing source (App Store, Google Play, or Web), which leads to continued billing.
Also, assuming a cancellation guarantees an automatic refund is a common source of disappointment.
Comparative recap
Quick comparison overview
The table below summarizes how cancellation and refund visibility typically differ by purchase channel as reflected in the verified source.
Use it to decide the route to cancel and where to request refunds.
| Feature | App Store (iOS) | Google Play (Android) | Web (website) | (Period) |
| How to cancel | Turn off auto-renewal via Apple ID settings | Turn off auto-renewal via Google Play account | Click "Cancel Subscription" in dashboard or contact [email protected] | N/A |
| Required lead time | At least 24 hours before period end | At least 24 hours before period end | At least 24 hours before period end | N/A |
| Refund clarity | Follow Apple refund process | Follow Google refund process | Contact support; no explicit public refund policy found | N/A |
After cancelling
Immediate follow-up
Save the cancellation confirmation (screenshot, email, or ticket number) and verify access remains until the period end.
Monitor your bank or card statement for any unexpected charges in the next billing cycle.
If issues persist
- Contact [email protected] with your documentation and request written confirmation.
- For purchases via Apple/Google, use their official refund request forms if charges continue.
- Refer to the verified cancellation guidance at Cancellation policy (CoinInApp).
Address
Headquarters
Headquarters city (as available): Bengaluru, Karnataka 560034, India.
No verified street-level postal address for cancellations was found in the available sources.
Support contact
Primary support contact (from verified material): [email protected].
For the official cancellation guidance referenced here, see https://legal.coininapp.com/cancellation.html.