Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Information.Com, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month without commitment
Send an e-Postclic to Information.Com
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in India
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at ₹92.44 for 48 hours
then no commitment, ₹5,032.79 per month
to keep966649193710
Recipient
Information.Com
REF/2025GRHS4
Cancellation Information.Com: Easy Method
What is Information.Com
Service overview
Information.Com is an online service that provides people searches, background reports and data-access subscriptions. It sells access to detailed reports and databases on a paid-subscription basis.
How it is offered
Subscriptions can be purchased directly on the website or through mobile app stores. Billing, access and support differ depending on where the subscription was bought.
How to cancel Information.Com
Cancel a web (direct) subscription
- Call their support number: 1-800-915-0696 and request cancellation.
- Or email [email protected] with your account details at least three business days before your next payment.
- State your account email, subscription plan and request a cancellation confirmation in writing.
Cancel App Store / Google Play subscriptions
- iOS (App Store): Cancel via your Apple ID settings (Settings > [your name] > Subscriptions). Information.Com cannot cancel App Store purchases for you.
- Android (Google Play): Cancel via Google Play app (Profile > Payments & subscriptions > Subscriptions > Cancel). Information.Com cannot cancel Google Play purchases for you.
- If you need a refund for an app-store purchase, request it through Apple or Google following their refund processes.
- Provide cancellation requests at least three business days before the next billing date for direct web subscriptions.
- Ask for written confirmation (email) and retain it for records.
- For App Store purchases, request refunds from Apple using your Apple ID purchase history.
- For Google Play purchases, request refunds via Google Play support and policies: Google Play terms.
- For direct web purchases, refunds are discretionary per Information.Com’s terms; statutory 14-day cooling-off is not referenced by the provider.
- For app-store purchases, Indian consumers must use Apple’s or Google’s refund mechanisms and applicable store terms.
- Account email and username used to register with Information.Com.
- Last four digits of the payment method or transaction date for the charge in question.
- Screenshots of billing, subscription confirmation and any trial offer terms.
- Ask for written confirmation of cancellation and any refund approvals.
- Save email threads, support ticket numbers and phone call dates/times.
- Information.Com Terms & Conditions: information.com terms
- Google Play purchase/refund terms: Google Play terms
- Phone (for direct web cancellations): 1-800-915-0696
- Email: [email protected]
Timing and confirmation
What happens when you cancel
Access after cancellation
When you cancel a subscription purchased directly on the website, cancellation takes effect in the following billing cycle.
You will retain access until the end of the current paid period; the service does not pro-rate the remaining time.
Renewal and future billing
Cancelled subscriptions will not renew after the current billing period ends; ensure cancellation is confirmed to avoid future charges.
For app-store purchases, cancelling prevents future renewals but does not automatically remove past charges - refunds are subject to store policies.
Will I get a refund?
Company refund policy
Information.Com issues refunds only on a case-by-case basis; refunds are discretionary rather than automatic.
If a refund is approved by Information.Com, it will be posted to the original payment account within 10 business days.
App-store refunds and exceptions
Information.Com plans and pricing
Available plans
Official pricing is listed in USD on Information.Com. No India-specific INR pricing was found in official sources.
Notes on prices
Prices may vary by promotion, trial offers or billing platform. Confirm current pricing before purchase.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Monthly Subscription | $39.00 - $42.25 | Monthly | Full access to content and reports |
| Annual Subscription | $399.00 | Yearly | Best value annual plan |
| Pro Annual Subscription | $749.00 | Yearly | Pro tier with additional data tools and databases |
Your consumer rights in India
General statutory rights
Indian consumers have statutory protections under Indian consumer law for unfair trade practices and misleading advertising.
However, Information.Com’s site and terms do not reference India-specific statutory refund or cooling-off rights.
Practical implications for Indian users
Customer experiences
Negative feedback summary
Many online reviews report unexpected or high recurring charges after trials, and difficulty cancelling or obtaining refunds.
Complaints commonly describe baited-pricing (low trial followed by higher recurring fees) and frustration with customer support responsiveness.
Positive / mixed experiences
Some customers report successful resolution after contacting support, including refunds and account cancellations when issues were escalated.
Outcomes appear to vary case-by-case; keeping records of communication improves chances of a favorable resolution.
Documentation checklist
What to have ready
What to request and keep
Common mistakes
Assuming immediate refund
Many users expect an immediate prorated refund when cancelling mid-period; Information.Com’s policy is no prorated refunds for direct web subscriptions.
Do not assume cancellation equals refund - ask for explicit refund confirmation if you expect one.
Using the wrong channel
Trying to cancel an App Store or Google Play subscription via the website is a common mistake - those must be cancelled through the respective store settings.
Also, failing to allow three business days for web cancellation requests can result in an extra billing cycle.
Comparative recap
Key comparison points
Below is a concise comparison of purchase channels, cancellation method and refund likelihood.
| Aspect | Website (direct) | App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Phone or email to Information.Com support | Apple ID > Subscriptions (user must cancel) | Google Play > Subscriptions (user must cancel) |
| Refund policy | Discretionary, case-by-case; if approved, posted within 10 business days | Refunds handled by Apple (follow Apple refund process) | Refunds handled by Google (see Google Play terms) |
| Access after cancel | Access continues until end of current billing cycle | Access usually continues until end of paid period | Access usually continues until end of paid period |
After cancelling
Verify cancellation
Ensure you receive written confirmation (email) of cancellation and save it with your records.
If you still see charges after the end of the billing period, contact support and provide your cancellation confirmation.
Useful links and follow-up
Address
Corporate address
Information.Com U.S. corporate office:
8875 Hidden River Pkwy, Suite 300, Tampa, Florida 33637, United States
Contact for support
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Vivaan Pillai
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.