What is InsureMyTrip
Overview
InsureMyTrip is an online comparison platform that helps travellers compare and buy travel insurance plans from multiple insurers.
The site does not itself underwrite policies; it presents plans from third‑party insurers and delivers purchase and policy information to buyers.
How it works at a glance
Users enter trip details, compare coverage and price, and buy a plan through InsureMyTrip’s portal.
Policy documents and the insurer's terms determine cancellation, refunds, and claims handling.
How to cancel InsureMyTrip
Primary cancellation method
- Send an email to the contact address shown on your policy certificate or use the contact instructions provided at purchase.
- InsureMyTrip accepts emailed cancellation requests as proof to initiate the process and forwards the request to the insurer.
Step-by-step cancellation guide
- Locate your policy certificate or confirmation email from InsureMyTrip.
- Prepare an email that includes your full name, policy number, purchase date and reason for cancellation.
- Send the email to the address listed on your certificate or follow the contact details on your InsureMyTrip account page.
- Wait for InsureMyTrip to submit the cancellation to the insurer (processing is typically within 24 - 48 hours).
- Expect an email confirmation once the cancellation is complete and watch for your refund to be issued.
For more information on start-to-finish cancellation steps, see InsureMyTrip’s cancellation guidance: InsureMyTrip - Canceling a policy.
What happens when you cancel
Processing and confirmation
Once your cancellation email is received, InsureMyTrip forwards it to the insurer and the process is usually completed within 24 - 48 hours.
You will receive an email confirmation when the cancellation has been processed by the insurer.
Account and policy effects
Cancelled policies will no longer provide coverage from the cancellation effective date shown by the insurer.
Any automatic renewals will stop for that policy; if you purchased multiple policies, each must be cancelled separately per its certificate instructions.
Will I get a refund?
Review Period refunds
Many policies sold through InsureMyTrip include a Review Period (typically 10 - 14 days) during which you can cancel for a full or near‑full refund.
Refunds during this window are often full or minus a modest processing fee (commonly about $5 - $8), depending on the insurer.
Timing and exceptions
- Refunds are returned to the original payment method and generally appear within 3 - 7 business days after cancellation is confirmed.
- Outside the Review Period, refund eligibility and amounts depend on the insurer’s policy terms; some cover changes may only refund the excess premium or may not be refundable.
- InsureMyTrip is a portal; the insurer’s certificate governs final refund decisions and any exceptions.
InsureMyTrip plans and pricing
Pricing availability
No fixed plan prices for India (2024/2025) are published publicly on InsureMyTrip; pricing is generated per quote based on trip details.
If you need an illustrative INR quote, provide trip destination, duration, number of travellers and desired coverage level when requesting a quote.
Contact for pricing
| Plan | Price (INR) | Notes |
| Single‑trip plans | Contact for pricing | Price generated per quote based on trip details |
| Annual/multi‑trip plans | Contact for pricing | Requires specific travel frequency and destination info |
| Custom or high‑coverage plans | Contact for pricing | Pricing varies by age, medical limits and trip cost |
Your consumer rights in India
Who sets cancellation rules
InsureMyTrip acts as a comparison portal and does not underwrite policies; cancellation and refund rights are set by the issuing insurer and shown in your policy certificate.
Always consult your certificate of insurance for the precise terms that apply to cancellations and refunds.
Review Period and law
The Review Period provided by many insurers (typically 10 - 14 days) functions like a short cancellation right but is contractual, not a statutory consumer right in India.
If you believe an insurer has acted unfairly, you may consider contacting local consumer protection authorities or the insurance regulator, but check your certificate first for dispute procedures.
Customer experiences
Common positive feedback
- Customers praise InsureMyTrip agents for professionalism, detailed explanations and help selecting plans.
- The site is commonly noted as user‑friendly for comparing policies, filters and obtaining competitive prices.
Common negative feedback
- Some users report difficulty understanding detailed insurance terms and occasional slow claim support during peak seasons.
- On external forums, experiences with customer‑service wait times and help can vary by case and timing.
See user reviews and InsureMyTrip’s own review pages for more context: Trustpilot - InsureMyTrip and InsureMyTrip reviews.
Documentation checklist
What to include in your cancellation request
- Policy number and purchaser’s full name as shown on the certificate.
- Purchase confirmation or receipt and the original policy or certificate PDF.
- Clear statement requesting cancellation and preferred refund method (usually the original payment method).
Supporting documents
- Proof of payment (transaction ID or card statement) if available.
- Any correspondence or medical/trip change documentation if cancellation is due to covered reasons.
Common mistakes
Missing key information
A frequent error is sending a cancellation email without the policy number or purchase receipt, which delays processing.
Always attach or quote your policy number and purchase date to speed up handling.
Assuming universal refund rules
Another mistake is assuming all policies refund the same way; Review Period rules and refund fees vary by insurer and plan.
Do not rely on generic assumptions - check the specific policy certificate for exact refund conditions.
Comparative recap
Quick feature comparison
| Feature | InsureMyTrip (portal) | Insurer |
| How to cancel | Accepts emailed requests and forwards to insurer | Processes cancellation and confirms effective date |
| Refund timing | Passes refund instructions; confirmation to buyer after insurer completes | Issues refund to original payment method (typically 3 - 7 business days) |
| Review Period | Highlights Review Period availability (usually 10 - 14 days) | Sets exact Review Period terms and any fees |
| Final authority | Facilitates requests and provides customer support | Holds contractual authority over cancellations, refunds and claims |
After cancelling
Tracking your refund
Watch for an email confirmation that your cancellation was processed and check your original payment method for the refund within 3 - 7 business days.
If the refund does not arrive in the stated window, follow up with the insurer using the contact info on your certificate.
Useful links and next steps
Address
Headquarters
InsureMyTrip headquarters:
100 Commerce Drive, Warwick, Rhode Island 02886, United States
Notes
This address is the company headquarters; cancellation and support are handled via the policy certificate contact details and the InsureMyTrip support channels.
Always refer to your policy documents for the correct insurer contact and claim/cancellation procedures.