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Lyka
Spencer Building, (Block B & C), 30 Forjett Street, Near Bhatia Hospital
400007 Grant Road West , India
REF/2025GRHS4
Cancellation Lyka: Easy Method
What is Lyka
Service overview
Lyka is a digital platform known in different contexts: a social app that rewards user engagement and a subscription pet-food service (Lyka Pet Food AU) that delivers food. Exact features and offerings depend on which Lyka service you subscribe to.
Why this guide
This guide focuses on cancellation and refunds relevant to users in India, using verified information where available. It highlights known web-account cancellation steps and notes gaps for India or in-app store policies.
How to cancel Lyka
Cancel via web account (Lyka Pet Food AU)
- Sign in to your Lyka online account.
- Open the "My Plan" page in your account dashboard.
- Select the option to cancel your subscription and follow on-screen prompts before your next scheduled payment.
If you subscribed via an app store or need to pause
- No explicit Lyka cancellation flow for India or for App Store / Google Play was found in verified sources.
- If pausing a Lyka Pet Food AU subscription, you must email Lyka customer care (per help article).
- If you subscribed through Apple/Google, manage the subscription from your Apple ID or Google Play account - store policies apply.
What happens when you cancel
Access and deliveries
Cancellation will stop future scheduled orders; it does not retroactively undo deliveries already processed. Ensure you cancel before the next scheduled payment to avoid the next shipment.
Account and data
Canceling a subscription does not necessarily delete your account or personal data. For account deletion or data removal, contact Lyka customer support directly and request guidance.
Will I get a refund?
Lyka's stated refund position
Verified Lyka terms indicate no explicit refunds for canceled subscriptions; cancellation stops future orders only. There is no mention of pro‑rata refunds for unused periods.
Exceptions and store rules
- If you purchased via App Store or Google Play, refund procedures and rights are governed by the respective store’s policies in India.
- In some cases (billing errors, duplicate charges), contact customer support and your payment provider promptly to request a review.
Lyka plans and pricing
Available pricing information
No definitive pricing for Lyka in India (INR) was found in the verified sources searched. Publicly available pricing appears limited or country-specific.
How to get current pricing
To obtain accurate pricing for your region, check the Lyka app/account in India or contact Lyka customer support.
| Plan | Period | Price |
|---|---|---|
| Standard | Contact for pricing | Contact for pricing |
| Premium | Contact for pricing | Contact for pricing |
Your consumer rights in India
General legal framework
No India-specific Lyka policy was found in the verified sources. General Indian consumer protection laws such as the Consumer Protection Act and digital commerce guidelines may apply to purchases and subscriptions.
Store and payment protections
- Purchases via Apple or Google are subject to their refund and subscription management rules in India.
- If Lyka does not respond to a legitimate request, you can escalate via your payment provider, app store, or the Consumer Commission as appropriate.
Customer experiences
Positive reports
Some users report positive outcomes such as improved pet health, better stool consistency, and increased energy when using Lyka Pet Food products.
Negative reports and technical issues
Other users report dogs refusing food, digestive issues, perceived high cost, and wastage. Technical concerns reported include app crashes and difficulty deleting accounts.
Documentation checklist
Before cancelling
- Account email and login details.
- Subscription ID or plan name from "My Plan".
- Next scheduled payment date and proof of recent payments (receipts).
If you need support or a refund
- Screenshots of subscriptions, charges, and any error messages.
- Correspondence with Lyka customer support (emails, timestamps).
Common mistakes
Missing the cut-off
Example: Waiting until the payment date to cancel - if you cancel after the cut-off, you may be charged for the next period and receive another shipment.
Not checking store subscriptions
Example: Assuming cancellation in the Lyka app cancels an App Store/Play Store subscription. If you subscribed via a store, you must cancel through that store.
Comparative recap
Quick comparison
| Feature | Web / Account (Lyka Pet Food AU) | App Store / Google Play | India-specific policy |
|---|---|---|---|
| How to cancel | Cancel via "My Plan" in online account | Cancel via Apple ID or Google Play subscriptions | No explicit Lyka policy found for India |
| Refunds | No explicit refunds; stops future orders | Subject to store refund rules | Likely governed by store laws and general consumer protections |
| Pausing subscription | Pausing requires emailing customer care | Depends on store and vendor options | No clear guidance available |
After cancelling
What to check
Verify that your account shows the subscription as canceled and confirm there are no upcoming scheduled payments. Keep records of confirmation messages or emails.
Useful links and where to read more
- Lyka Help Centre - minimum subscription time
- Refund information referenced in verified data
- Community experiences (Reddit)
- Article discussing Lyka-related issues
Address
Provided contact address
Spencer Building, (Block B & C), 30 Forjett Street, Near Bhatia Hospital, Grant Road (West), Mumbai 400007, India
Important note about the address
This address was found in pipeline context but may relate to a different Lyka entity (e.g., Lyka Labs). For cancellation or account actions, prefer digital account settings and official help pages linked above.
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Written by Ayaan Bhatia
eIDAS legal expert · 6 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 6 years.
FAQ
To cancel your Lyka Pet Food subscription, sign in to your online account, navigate to the 'My Plan' page, select the cancellation option, and follow the on-screen prompts before your next payment.
If you subscribed through an app store, you will need to manage your cancellation through your Apple ID or Google Play account, as specific cancellation steps for India were not found.
When you cancel your Lyka subscription, future scheduled orders will stop, but any deliveries already processed will not be undone. Ensure you cancel before the next scheduled payment.
According to Lyka's stated policy, there are no explicit refunds for canceled subscriptions; cancellation will only stop future orders. If you purchased via an app store, refund policies will depend on the respective store.
Canceling your subscription does not automatically delete your account. To delete your account or request data removal, you need to contact Lyka customer support directly for guidance.