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Cancel LYSN
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Lysn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lysn: Easy Method
What is Lysn
Service overview
Lysn is a subscription-based messaging platform that lets fans receive private messages and content from artists through services such as "Bubble".
The service runs on recurring subscriptions that grant access to artist messages and related features while active.
How subscriptions work
Subscribers are charged on a recurring basis until the subscription is cancelled according to the platform used to purchase.
Access to messages and subscription features generally continues for the paid billing period after cancellation.
How to cancel Lysn
Cancel on Lysn Web Store
- Sign in to Lysn on the website.
- Go to MY Menu > bubble Subscription Management to cancel automatic renewal.
- After cancellation the subscription remains active until the end of the current billing period.
Cancel on iOS (App Store)
- Open your Apple ID settings and go to Subscriptions to cancel the Lysn subscription.
- Note: Deleting the Lysn app does not cancel your App Store subscription.
Cancel on Google Play
- Open the Google Play Store app, open Menu > Subscriptions, locate Lysn and cancel there.
- Cancelling via Google Play stops future renewals from the Play billing system.
What happens when you cancel
Access after cancellation
When you cancel a subscription via the web store, your subscription remains active until the end of the current billing period.
Use and access continue until that expiry date; content remains available for the paid period.
Renewal and future charges
Canceling auto-renewal stops future charges but does not retroactively refund past payments.
For App Store and Play Store purchases, cancelling in the respective store stops future billing through that store.
Data and messages
Messages and artist content are retained for the duration of the active subscription period you paid for.
For details about longer-term data retention and privacy, consult Lysn's privacy or support pages within the app or web portal.
Will I get a refund?
Refund within 7 days (web store)
If you purchased or a subscription automatically renewed via the web store, you may request a full refund within 7 days of the purchase or renewal date.
This is the standard "right of withdrawal" window for web-store transactions as applied by Lysn.
Refunds after 7 days (web store)
- If you request a refund after 7 days, the refund amount is calculated by deducting the used days' amount.
- An additional 10% fee is applied to the remaining balance when calculating the refund.
Special refund scenarios
- If no artist messages (beyond an initial welcome) are received within 30 days, you may request a refund within 7 days of the ticket termination date.
- If an artist’s service ends due to military enlistment or contract termination, refunds may be available if you subscribed within two weeks of usage - specific conditions apply.
Lysn plans and pricing
Pricing availability
Public, verified pricing was not available for inclusion in this guide.
Contact Lysn support or check the app/web store product page for current plan prices and currency options.
Contact for pricing table
| Plan | Price | Period | Notes |
|---|---|---|---|
| Bubble subscription | Contact for pricing | Contact for pricing | Pricing varies by artist and region; check the purchase screen. |
Your consumer rights in India
General consumer protections
As an Indian consumer you are generally entitled to remedies for services that are misrepresented or not provided as promised.
Keep transaction records and communications to support any claim or dispute.
Practical steps to assert rights
- First contact Lysn customer support with evidence (receipts, screenshots, dates).
- If payment issues persist, contact your payment provider or bank for a charge dispute.
- If unresolved, you may escalate to a consumer grievance forum or authority in India; keep records of all interactions.
Customer experiences
Positive feedback
Users report that Lysn has easy navigation, a user-friendly website, and generally professional customer support.
These strengths make subscription management straightforward for many users.
Negative feedback
Some customers have reported slow customer service response times and delays related to physical shipping for merchandise.
Be prepared for a range of experiences and keep evidence if you need to escalate an issue.
Documentation checklist
Essential items to collect
- Purchase confirmation or receipt showing date and amount.
- Screenshots of subscription status, renewal notices, or cancellation confirmations.
- Copies of any messages or lack of artist messages relevant to refund requests.
Optional supporting items
- Bank or card statements showing the charge.
- Correspondence with Lysn customer service, support ticket numbers and dates.
Common mistakes
Assuming deleting the app cancels subscription
Deleting the Lysn app does not cancel App Store or Play Store subscriptions; you must cancel in the store's subscription settings.
Always verify cancellation in the billing platform used for purchase.
Expecting automatic refunds after cancellation
Many users expect immediate refunds after cancelling; Lysn’s policy does not provide retroactive refunds for canceled future periods.
For web-store purchases there are specific refund windows and deductions - check the timing before cancelling.
Comparative recap
Platform comparison
| Platform | How to cancel | Refund options | Notes |
|---|---|---|---|
| Web Store | MY Menu > bubble Subscription Management | Full refund within 7 days; prorated minus used days and 10% after 7 days | Subscription remains active until end of billing period |
| iOS App Store | Apple ID > Subscriptions (in iOS settings) | Managed via Apple; canceling stops future renewals. Refunds handled by Apple. | Deleting the app does not cancel the subscription |
| Google Play Store | Google Play > Menu > Subscriptions | Managed via Google Play; canceling stops future renewals. Refunds handled by Google. | Cancel in Play Store to stop billing |
After cancelling
Verify cancellation
Check your subscription status in the purchase platform to confirm auto-renewal is disabled.
Keep any cancellation confirmations or screenshots for your records.
If you need further help
- Contact Lysn support via the app or web portal and provide the documentation checklist items.
- If a refund dispute is not resolved, contact your payment provider or consider seeking consumer redress options in India.
Address
Corporate address
We Lysn, trading as Lysn Pty Ltd
40/161 Castlereagh Street, Sydney NSW 2000, Australia
Notes on contacting
Use in-app or web support channels to raise subscription or refund queries and keep all ticket or reference numbers.
Include date, purchase details and screenshots to speed resolution.