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Cancellation Mypersonality.Net: Easy Method
What is Mypersonality.Net
Quick description
Mypersonality.Net is an online service that offers personality assessments and written reports based on psychological questionnaires. Users complete tests on the website to receive personality insights.
How the service is offered
The service is primarily documented as a web-based subscription in the company's Terms and Conditions. Purchases made through the Service may appear on bank statements as "mindpays.net".
How to cancel Mypersonality.Net
Primary cancellation methods (web/Trial Period)
- Cancel any time during the Trial Period by contacting support via phone: 855-342-8558.
- Or cancel by emailing support: [email protected].
- State your account email, transaction date, and request explicit confirmation of cancellation in your message.
Important notes about cancellation channels
- If you do not cancel, the subscription auto‑renews monthly until cancelled the same way (see the company's terms: Terms & Conditions).
- No verified information was found about cancelling via the App Store or Google Play; the company’s published content appears to cover web-based subscriptions only.
What happens when you cancel
Effect on billing and renewals
Cancellation stops future automatic renewals of the web subscription. The Terms state subscriptions auto‑renew monthly until cancelled via the company support channels.
Effect on access and data
The company does not clearly publish India-specific post-cancellation access rules in the verified Terms. Expect that access to paid features may end on or after the current billing period unless the company confirms otherwise.
Will I get a refund?
Standard refund policy
The company’s Terms state refunds are available if requested within 30 days of the initial purchase; a full refund will be given for eligible requests.
How refunds are handled
- Request a refund by contacting support (phone or email) and include purchase details.
- The company says it will notify you by email upon receiving a request and aims to resolve it within 24 hours (Terms & Conditions).
Mypersonality.Net plans and pricing
Published pricing (USD)
The service lists prices in USD on its site; there is no official INR pricing for India in the verified sources.
How currency is handled
Indian users will be charged in USD or via currency conversion by their payment provider. Check your bank statement for the converted INR amount; merchant entries may show as "mindpays.net".
| Plan | Period | Price (USD) |
|---|---|---|
| Starter | Monthly | $19.95 / month |
| 7-day trial | Trial then bi‑monthly billing | $1.99 trial, then $39.95 every 2 months |
Your consumer rights in India
Legal protections
Indian consumers are protected under laws such as the Consumer Protection Act, 2019, which addresses unfair trade practices, misleading advertisements, and hidden charges.
Practical steps and remedies
- If you believe you were billed without proper consent, you can dispute the charge with your bank or card issuer and request a chargeback.
- You may file complaints with consumer grievance mechanisms (for example, the National Consumer Helpline) or pursue remedies under consumer law if necessary.
- If the purchase was via App Store or Google Play, consider platform refund/dispute channels (platform policies may apply).
Customer experiences
Positive feedback
Some users report that the tests are insightful and that the website is easy to navigate.
There are instances where customers reported prompt resolution and immediate refunds after contacting support (see customer reviews).
Negative feedback
Many reviews complain that the test is advertised as free but requires payment to view results and that subscriptions can be recurring without clear consent.
Numerous reviewers describe difficulty cancelling, unresponsive customer service, and continued billing despite cancellation attempts; see external reviews for examples (Trustpilot UK, Sitejabber).
Documentation checklist
What to collect before you contact support
- Account email and username used on Mypersonality.Net.
- Date(s) of purchase and the transaction amount shown in USD.
- Bank or card statement showing the "mindpays.net" entry, with dates.
- Screenshots of the test flow, payment prompt, and any subscription prompts.
What to save after you contact support
- Copies of emails sent to and received from support, including timestamps.
- Phone call log details (date, time, representative name if available).
- Confirmation of cancellation or refund (if provided) and any reference numbers.
Common mistakes
Assuming the test is completely free
Many users report assuming the test is free but encountering a payment wall to view results. Always review payment prompts before confirming.
Not saving cancellation proof
Users often forget to save confirmation of cancellation. Without a written confirmation, it is harder to prove a cancellation if billing continues.
Comparative recap
Web subscription vs platform purchases
This table summarizes verified differences between web-based subscriptions (documented by the company) and purchases via app stores (no verified company guidance found).
| Feature | Period | Web subscription (verified) | App Store / Google Play (unverified) |
|---|---|---|---|
| How to cancel | Varies | Cancel via phone (855-342-8558) or email ([email protected]); stated in web Terms. | Not documented by the company; platform cancellation would normally be handled through Apple/Google (no verification found). |
| Billing statement name | Per charge | May appear as "mindpays.net" on bank statements. | If purchased via platform, billing may show platform or platform billing descriptor (not verified for this service). |
| Refund process | 30 days | 30‑day refund for initial purchase if requested, with email notification and aim to resolve within 24 hours (Terms). | Platform purchases would follow platform refund policies (no company guidance available). |
After cancelling
Immediate next steps
- Save any cancellation confirmation and request a refund if within 30 days of the initial purchase.
- Check your bank statement for future charges listed as "mindpays.net" and monitor for any continued billing.
Where to get more information
- Company terms and refund policy: Mypersonality.Net Terms & Conditions.
- Customer reviews and reported experiences: Trustpilot and Sitejabber.
Address
Company address
1875 Century Park E, Los Angeles CA 90067, United States.
Support contacts
Phone: 855-342-8558
Email: [email protected]
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Written by Aarohi Chatterjee
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Mypersonality.Net subscription during the trial period, contact support by phone at 855-342-8558 or email [email protected]. Be sure to include your account email and transaction date, and request confirmation of your cancellation.
Yes, if you cancel your subscription within 30 days of your initial purchase, you are eligible for a full refund. To request a refund, contact support with your purchase details.
Upon cancellation, your access to Mypersonality.Net features may end at the conclusion of your current billing period. It is advisable to check with the company for specific details regarding access post-cancellation.
If you do not cancel your subscription before the trial ends, it will automatically renew and you will be charged $39.95 every two months. Make sure to cancel through the support channels to avoid this.
There is no verified information regarding cancellation through the App Store or Google Play for Mypersonality.Net. It is recommended to cancel via the company's support channels, either by phone or email.