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Cancellation service #1 in India
Quinn is a subscription-based digital mental health service offering audio stories, therapy-adjacent content, and community support designed for emotional well-being.
The service is delivered via mobile apps (iOS and Android) and a web account, with paid subscription plans for unlimited access to premium audio content.
Quinn operates on recurring subscriptions and optional one-time consumable purchases (called "Roses") used for tipping creators.
Purchases may be handled by Apple, Google Play, or directly by Quinn when bought on the web; the purchase platform determines how you cancel and request refunds.
When you cancel a subscription purchased via App Store or Google Play, billing stops for future cycles but you retain access until the current billing period expires.
Web cancellations are effective at the end of the paid period unless otherwise specified in a support response.
Automatic renewal is disabled after cancellation; you will not be charged again unless you resubscribe.
Your account data and preferences typically remain available while you have an active account; consult Quinn support for data retention specifics.
Quinn generally treats all sales and subscriptions as final and non‑refundable; their stated policy is no refunds even if the service was unused.
Cancellation alone does not trigger a refund; refunds must be explicitly requested and approved where applicable.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | ₹799 | Monthly | Unlimited access to audio stories (subscription) |
| Yearly Subscription | ₹5,900 | Annual | Unlimited access to audio stories (subscription) |
| Roses - 1 Pack | ₹299 | One-time | Consumable pack for tipping creators |
| Roses - 10 Pack | ₹2,999 | One-time | Consumable pack for tipping creators |
| Roses - 25 Pack | ₹6,900 | One-time | Consumable pack for tipping creators |
Prices are based on the India App Store listing for the Quinn - Audio Stories app as of early February 2026.
Actual price charged may vary by platform, taxes, or regional store pricing; verify at purchase time.
Quinn's terms may state "no refunds," but Indian consumer protection law can provide remedies for unfair contract terms or deficiency of service in digital purchases.
Consumers in India may pursue complaints under the Consumer Protection Act or other applicable laws if services are defective or misrepresented.
Many users cancel expecting an immediate refund; cancellation only stops future charges and does not automatically refund past payments.
Always submit a separate refund request if you believe you qualify under platform rules or legal exceptions.
Attempting to cancel an App Store subscription through Quinn's web settings (or vice versa) will often fail; follow the platform-specific steps for where you purchased the subscription.
Check your payment receipt to confirm whether Apple, Google Play, or Quinn billed you before choosing cancellation steps.
| Aspect | What to expect | Where to act |
|---|---|---|
| How to cancel | Must cancel via the original purchase platform or web account | Apple ID Subscriptions / Google Play → Manage / Quinn web → Manage Subscriptions |
| Refunds | Generally non‑refundable; exceptions in some jurisdictions | Request via Apple or Google Play, or contact Quinn support for exceptions |
| Access after cancel | Access remains until the end of the paid billing period | No further action needed; re‑subscribe to restore access |
| Pricing | Monthly and yearly subscriptions; one‑time consumables (Roses) | Check app store listing or web account for current prices |
Use this table to confirm where you must act and what results to expect after cancelling or requesting refunds.
Refer to your purchase receipt to match the correct platform before following the steps above.
Verify the cancellation in your platform account and keep receipts showing the cancellation date and remaining access period.
If you need a refund or see an unauthorized charge, request it explicitly via the purchase platform or Quinn support with your documentation.
THIRD FLOOR, NO. 404, 24TH MAIN, SECTOR 2, 22ND CROSS ROAD, HSR LAYOUT, BENGALURU, KARNATAKA 560102, India
Use this address for formal written correspondence related to cancellations or disputes if requested by Quinn or a consumer forum.
For platform refunds or immediate cancellations, follow the App Store or Google Play procedures listed above rather than postal contact.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Aarohi Chatterjee
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.