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Reversephone.Com
MSC - 204908, P.O. Box 105168, Atlanta
204908 P.O. Box , United States
REF/2025GRHS4
Cancellation Reversephone.Com: Easy Method
What is Reversephone.Com
Service overview
Reversephone.Com is an online reverse phone lookup service that lets users search phone numbers to find caller names and related information.
The service operates on a subscription model and offers web and mobile app access with paid plans for recurring lookups.
How it operates
Access is via the website or mobile apps (iOS via the App Store, Android via Google Play).
Billing and account management are handled either directly through Reversephone.Com or through the platform (Apple/Google) used to subscribe.
How to cancel Reversephone.Com
Cancel when subscribed directly on the website
- Email [email protected] with your membership ID or the email used to subscribe.
- Use the website "Contact Us" form and include your membership ID or subscription email.
- Start an online chat on the site or call 1-855-904-1564 to request cancellation.
Cancel when subscribed via mobile stores
- Apple App Store (iOS): Open Settings → your name → Subscriptions → ReversePhone → Cancel Subscription.
- Google Play (Android): Open Play Store → Account → Subscriptions → ReversePhone → Cancel Subscription.
- Important: Uninstalling the app does not cancel a subscription; you must cancel in Apple/Google settings if you subscribed there.
What happens when you cancel
Access and renewal
Cancellation stops future automatic renewals so no new invoices will be generated after cancellation takes effect.
If you cancel during a paid period, you typically retain access until the end of that paid period.
Billing and data
You remain responsible for any fees already incurred for the remainder of the paid subscription period.
Account data and lookup history policies follow Reversephone.Com terms; check the terms page for details.
Will I get a refund?
General refund policy
Refund requests are handled on a case-by-case, discretionary basis; there is no automatic 14-day statutory refund under Reversephone.Com’s stated policy.
Contact customer care by email or phone to request a refund and explain your reason and supporting details.
Timing, platform specifics and chargebacks
- Reversephone.Com processes approved refunds immediately on their side; banks may take up to 10 days to post refunds to your account.
- If you were charged via the App Store or Google Play you must request a refund through Apple or Google - those platforms control refunds for their billing.
- Chargebacks are not the same as refunds; initiating a chargeback may lead to permanent account suspension and loss of refund eligibility.
- If you mistakenly start a chargeback, cancel it (if possible) and contact customer support quickly - doing so within about 10 days may improve resolution options.
Reversephone.Com plans and pricing
Pricing summary
The following in-app prices are taken from the App Store listing for the Reverse Phone Lookup app (India).
Reversephone.Com’s website does not publish official INR pricing for direct subscriptions.
| Plan | Price (INR) | Period | Notes |
|---|---|---|---|
| Weekly Subscription | ₹799 | Weekly | In-app subscription via iOS listing (features not detailed) |
| Monthly Subscription | ₹1,999 | Monthly | In-app subscription via iOS listing (features not detailed) |
| Yearly Subscription | ₹3,999 | Yearly | In-app subscription via iOS listing (features not detailed) |
Your consumer rights in India
Applicable protections
Indian consumers may be protected by the Consumer Protection (E-Commerce) Rules, 2020 and related laws that require transparent terms and grievance redressal for e-commerce services.
These rules can be relevant where terms, billing clarity, or refund practices are allegedly unfair or opaque.
How to escalate in India
- Start with Reversephone.Com customer support: email [email protected] or call the listed phone number.
- If unresolved, use statutory grievance mechanisms such as consumer forums or the relevant regulatory complaint portals in India.
- Keep documentation, receipts, and communication logs to support any escalation or consumer complaint.
Customer experiences
Positive feedback
Some users report appreciating the low-cost trial (approximately $1) and prompt, helpful customer support.
Positive reviews note clear pricing in some cases and polite, knowledgeable staff assistance.
Negative feedback
Many users report unexpected recurring billing after attempting to cancel, claiming charges continued despite cancellation attempts.
Common complaints include allegations of misleading advertising, difficulty cancelling, and poor resolution of disputed charges.
For example, one reported experience described recurring charges of $39.99 after cancelling a free trial and difficulty stopping future billing.
Sources: Trustpilot reviews and related site checks.
Documentation checklist
What to gather before contacting support
- Membership ID or the email used to register the account.
- Transaction IDs, receipt screenshots, charge dates, and amounts.
- Subscription platform (Web / Apple App Store / Google Play) and any cancellation confirmations.
Extra evidence that helps
- Screenshots of your subscription page showing active/expired status.
- Copies of emails or chat transcripts with customer support.
- Bank or card statements showing the charge in question.
Common mistakes
Uninstalling instead of cancelling
Many users assume deleting the app cancels the subscription; it does not. You must cancel in the store (Apple/Google) or via site support depending on how you subscribed.
Delaying documentation and initiating chargebacks
Not saving transaction details or waiting too long to contact support reduces your chance for a discretionary refund.
Starting a chargeback before contacting support can forfeit refund eligibility and lead to account suspension; contact support first unless instructed otherwise.
Comparative recap
At-a-glance comparison
| Feature | Web (direct) | Apple App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Email [email protected], contact form, chat or call 1-855-904-1564 | Cancel via Apple ID Subscriptions in iOS Settings | Cancel via Play Store → Subscriptions |
| Refund route | Request from Reversephone.Com support (discretionary) | Request refund from Apple (Apple controls refund) | Request refund from Google (Google controls refund) |
| If you uninstall app | Uninstalling irrelevant - cancel subscription separately | Uninstall does not cancel; must cancel in Subscriptions | Uninstall does not cancel; must cancel in Play Store |
After cancelling
What to expect next
After you cancel, expect access until the end of any paid period and no further recurring charges after cancellation takes effect.
If you requested a refund, monitor your bank/card statement for up to 10 days after approval for posting.
Helpful links
Address
Mailing address (U.S.)
Reversephone.Com lists a U.S. mailing address for correspondence: MSC - 204908, P.O. Box 105168, Atlanta, GA 30348-5168, United States.
Contact for support
Email: [email protected]
Phone: 1-855-904-1564 (useful when you need to request direct cancellation or clarify billing).
Similar cancellation services
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Written by Aarohi Chatterjee
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.
FAQ
To cancel your subscription directly on the website, email [email protected] with your membership ID or the email used to subscribe, or use the 'Contact Us' form on the site. You can also chat online or call 1-855-904-1564.
If you subscribed through the Apple App Store, go to Settings on your device, tap your name, select Subscriptions, find Reversephone, and then tap Cancel Subscription. Ensure you also keep proof of cancellation.
After cancellation, your access will continue until the end of the current paid subscription period, but future automatic renewals will stop. You will still be responsible for any fees incurred during that period.
Refunds are handled on a discretionary basis and are not guaranteed. You can request a refund by contacting customer support, but be aware that if you subscribed via the App Store or Google Play, you must request the refund through those platforms.
To cancel your subscription through Google Play, open the Play Store, go to Account, select Subscriptions, find Reversephone, and tap Cancel Subscription. Remember to keep proof of your cancellation.