Cancellation Seek: Simple Process

What is Seek

Service overview

Seek is a subscription-based platform that helps users discover and access online courses, workshops and educational resources tailored to their interests and professional goals.

The service operates on recurring subscriptions and offers managed plans, session-based options and lifetime access tiers for different user needs.

How to cancel Seek

Cancel from the Seek app

• Open the Seek app and go to your Profile section.
• Find the Subscriptions area and choose the subscription you want to cancel.
• Confirm cancellation to stop future renewals; your current billing period will remain active.

Cancel when purchased via a platform

• If you purchased the subscription through a third-party platform (App Store, Google Play, or a web payment portal), you must cancel via the same platform where the purchase was made.
• Follow the App Store / Google Play / web platform’s subscription/cancel flow; Seek cannot cancel platform-managed subscriptions for you.

Need help cancelling

• If you cannot find the subscription in the app or on the platform, check your purchase receipts for the purchasing platform details.
• For guidance, see Seek’s cancellation policy page: Seek cancellation policy.

What happens when you cancel

Billing and renewals

Cancellation stops future billing cycles immediately; you will not be charged again after cancellation takes effect.

The current billing cycle remains active until its scheduled end date, so you retain access for that period.

Access and account data

Your ability to use paid features continues until the end of the paid period already billed.

Account data and preferences are generally retained so you can resume the service if you re-subscribe; check the cancellation policy page for any data-retention specifics.

Will I get a refund?

7-day money-back guarantee

Seek provides a voluntary 7-day money-back guarantee if you are not satisfied with the service.

Refund eligibility is subject to the terms listed in Seek’s refund policy; consult the cancellation policy page for details: Seek cancellation policy.

Processing and timelines

• Approved refund requests are processed within 7 business days and credited to the original payment method.
• Processing delays by banks or payment processors can occur; if you haven’t received a refund after 7 business days, contact Seek support as advised on the policy page.

Seek plans and pricing

Overview of available plans

The following prices are taken from Seek’s listing as verified in the provided sources.

Check the official page for promotions or changes before purchasing.

Your consumer rights in India

Statutory rights and Seek’s policy

Seek’s published materials do not reference a statutory 14-day cooling-off period; instead, Seek offers a voluntary 7-day money-back guarantee.

This means Seek’s refund promise is contractual and subject to the terms set out in the policy, rather than an explicitly stated statutory 14-day right.

How the policy aligns with consumer norms

• Seek’s policy clearly states a money-back guarantee and a defined processing timeline, which supports transparent consumer protection practices.
• For purchases made via third-party platforms, platform-specific refund and cancellation rules may also apply; check the platform’s policy when making claims.

Customer experiences

Positive feedback

• Users report exceptional customer support with quick responses and friendly service (summary based on 375 Google reviews).
• Customers have noted affordable pricing for domain and hosting-like services in the reviews available.

Negative feedback

No verified recurring complaints were found in the available review sources.

External sources reviewed did not show systematic or repeated issues in the verified listing.

For direct reviews, see: Seek reviews.

Documentation checklist

Before you cancel

• Account email and username used for the subscription.
• Purchase receipt or order ID showing date and amount charged.
• Proof of the platform used (App Store, Google Play, or web payment confirmation).

If requesting a refund

• Transaction reference or payment method details (last 4 digits of card, UPI reference, etc.).
• Screenshots of billing entries, subscription page and any error messages.
• Brief explanation of why you are requesting a refund within the 7-day window.

Common mistakes

Not cancelling on the original platform

A common error is attempting to cancel inside the app when the subscription was purchased through App Store or Google Play.

Always cancel on the same platform that processed the payment to ensure billing actually stops.

Expecting instant refunds or missing proof

Expect refunds to take up to 7 business days to process; banks may add further delay.

Missing receipts, order IDs or platform details can slow down refund resolution - keep documentation until the refund completes.

Comparative recap

Quick comparison

After cancelling

If you don’t receive your refund

If a refund isn’t received within 7 business days after approval, contact Seek support as advised on the cancellation policy page.

Keep your transaction reference and receipts handy when contacting support for faster resolution.

Further help and official pages

• Cancellation and refund details: Seek cancellation policy
• Customer reviews and feedback summary: Seek reviews

Address

Corporate address

SEEK Limited (corporate contact) - 60 Cremorne Street, Cremorne, Victoria 3121, Australia.

Contact via website

For policy details or support contact options, use the official cancellation policy page: Seek cancellation policy.