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Shofha

Cancel SHOFHA

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India

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Termination letter drafted by a specialized lawyer
Sender
Shofha Plus Cancel Phone Number | Postclic
Shofha
Business Center, Dubai World Central
390667 P.O. Box United Arab Emirates
support@shofha.com
Cancellation of Shofha contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Shofha service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Shofha
Business Center, Dubai World Central
390667 P.O. Box , United Arab Emirates
support@shofha.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Shofha. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Shofha: Easy Method

What is Shofha

Service overview

Shofha is a subscription-based streaming service offering on-demand video and audio content across multiple genres and languages.

The service is accessed via web, mobile apps (including Apple App Store), and through some telecom operator partnerships.

Who this guide is for

This guide is written for users in India who want clear steps to cancel Shofha and understand their rights and next steps.

It summarizes official cancellation and refund terms and provides practical advice for disputes or billing issues.

How to cancel Shofha

Cancel via Web (direct through Shofha)

  • Log in to your Shofha account on the Shofha website.
  • Click the "unsubscribe" button at the bottom of the website or from your account page.
  • If you cancel at least 24 hours before your next billing date, the subscription ends at the end of the current billing period.
  • If cancelled less than 24 hours before the billing date, cancellation takes effect only after the following billing period.

Cancel via Apple App Store or mobile

  • Open your Apple ID subscriptions and turn off auto-renew for Shofha.
  • Ensure you cancel at least 24 hours before the next billing date to stop renewal at period end.
  • Access continues until the end of the paid billing period even after cancelling.

Cancel via telecom operator (carrier billing)

  • If you subscribed through a mobile carrier or telecom operator, follow the carrier's cancellation procedure.
  • Contact your provider for exact steps and to confirm any carrier-specific billing rules.

Official terms reference

For the authoritative wording on cancellation and timing, see Shofha’s terms of use.

Shofha Terms (Cancellation & Billing)

What happens when you cancel

Access after cancellation

If you cancel properly (per the timing rules), you retain access until the end of the current paid billing period.

For late cancellations (under 24 hours before renewal), access may continue through the next billing period until the cancellation takes effect.

Renewal and auto-renew

Turning off auto-renew or unsubscribing stops future charges but does not retroactively refund already billed periods.

Check your account or Apple subscription settings to confirm auto-renew status after cancelling.

Account and data

Cancellation normally stops billing but may not automatically delete your account or data; check account settings for account deletion options.

If you need account removal, contact Shofha support or follow the account settings on the site or app.

Will I get a refund?

General refund policy

Shofha’s stated policy is that no refunds or credits are provided for cancellations, including pro rata refunds for unused periods.

Refunds are not issued voluntarily except where required by applicable law.

Exceptions and statutory rights

  • If a refund is required by law in your jurisdiction, Shofha may provide it as required.
  • Document any billing errors, unauthorized charges, or failures to provide the service to support a refund claim.

How to request a refund or dispute charges

If you believe a charge is unauthorized or incorrect, gather evidence and contact Shofha support first.

Escalate to your payment provider (bank, card issuer, or Apple) if you do not get a satisfactory response from Shofha.

Shofha plans and pricing

Pricing availability

Publicly available pricing in Indian Rupees (INR) was not found in the sources checked.

Shofha shows pricing in currencies such as USD, QAR, EGP and others, and INR may appear only when accessing from within India.

How to get current pricing

To obtain the exact plan prices visible to users in India, check the app or website while located in India or contact Shofha support via your account.

Use the company terms page for official contact details and legal information.

Plan Period Price
Individual monthly / annual Contact for pricing
Family / Multi-screen monthly / annual Contact for pricing

Your consumer rights in India

How Indian law applies

Digital subscriptions are treated as "services" under Indian consumer protection laws and are subject to fair terms and transparent disclosure requirements.

A blanket "no-refund" policy can be challenged if it is unconscionable or was not adequately disclosed at the point of sale.

Practical steps if you have a dispute

  • Document all correspondence, receipts, billing records, and screenshots of cancellation attempts.
  • Raise the issue with Shofha support and with your payment provider (card issuer, bank, or app store).
  • If unresolved, escalate to consumer grievance channels such as local consumer forums or national helplines in India.

Useful evidence to support claims

Keep timestamps of cancellations, screenshots of account settings, and copies of any replies from Shofha or your carrier.

This documentation will strengthen your case when contacting payment providers or consumer authorities.

Customer experiences

Positive reports

Some users report a satisfactory streaming experience and access to content when the service works as intended.

Where the service runs smoothly, users value the available library and streaming features.

Negative reports

Other users have reported issues such as difficulty unsubscribing (especially via mobile), recurring or unauthorized mobile deductions, and poor customer support response.

App errors (registration failures, TV connection problems) and billing problems are commonly cited in negative feedback.

How to interpret reviews

User reports vary; weigh large-sample trends (billing and cancellation problems) more heavily than individual experiences.

If you encounter problems, follow the documented escalation and evidence-gathering steps in this guide.

Documentation checklist

Essential items to collect

  • Account email and username used for Shofha.
  • Subscription receipts, billing statements, and dates of charges.
  • Screenshots of account settings, subscription pages, and cancellation confirmations.

Optional but helpful items

  • Correspondence with Shofha support or carrier support (emails, chat transcripts).
  • Records from your bank, card issuer or Apple showing charge details and merchant information.

Common mistakes

Timing errors

Trying to cancel within 24 hours of the renewal date can delay the cancellation until the following billing period.

Always check the next billing date and cancel at least 24 hours prior to avoid an extra charge.

Wrong channel for cancellation

Users sometimes cancel in the wrong place (e.g., disabling the app but not unsubscribing in Apple subscriptions or via carrier billing), leaving auto-renew active.

Confirm cancellation in the exact channel you used to subscribe: Shofha web account, Apple subscriptions, or your carrier.

Insufficient documentation

Not saving screenshots or receipts makes disputes harder to prove with banks or consumer forums.

Always capture confirmation screens and store emails related to subscription changes.

Comparative recap

Overview table

Aspect Shofha Typical competitor
Cancellation window 24-hour cutoff before next billing date Often 24 - 48 hours or immediate via app stores
Refund policy No refunds or credits unless legally required Varies - some offer pro rata refunds or short-term trials
How to cancel Web unsubscribe, Apple subscription, or carrier instructions Web/app store or direct account management
Pricing visibility (India) INR pricing not publicly found; may appear when accessed from India Many competitors show INR pricing directly in India

After cancelling

Confirming cancellation

After you cancel, check your account page and your email for any confirmation message or change in auto-renew status.

Keep confirmation screenshots and any reference numbers for future reference.

If charges continue

  • Contact Shofha support first and provide your documentation.
  • If unresolved, contact your bank, card issuer, Apple (if billed via App Store), or your telecom operator for carrier-billed charges.

Official reference

Review the official terms for exact legal wording on cancellation, billing, and refunds.

Shofha Terms (Cancellation & Refund)

Address

Corporate address

Business Center, Dubai World Central, P.O. Box 390667, Dubai, United Arab Emirates.

This is the registered business address for the operator trading as Shofha as listed in the terms of use.

Support contact

Use the support or account pages inside your Shofha account to raise billing or cancellation requests.

Refer to the official terms for legal and contact details: Shofha Terms.

Similar cancellation services

FAQ

To cancel your Shofha subscription via the website, log in to your account, click the 'unsubscribe' button, and ensure you do this at least 24 hours before your next billing date to avoid being charged for the next period. You can also send a written cancellation request via registered mail.

Yes, you can cancel your Shofha subscription through the Apple App Store by accessing your Apple ID subscriptions, turning off auto-renew for Shofha, and ensuring you do this at least 24 hours before the next billing date. Consider sending a written cancellation notice as well.

If you cancel your Shofha subscription less than 24 hours before the billing date, the cancellation will take effect only after the next billing period ends. It's advisable to send a written cancellation request to ensure proper documentation.

Shofha's policy states that there are no refunds or credits for cancellations unless required by law. If you believe you are entitled to a refund, gather evidence and contact Shofha support or send a written request via registered mail.

Cancellation of your Shofha subscription stops billing but does not automatically delete your account or data. To delete your account, check your account settings or contact Shofha support, and consider sending a written request for confirmation.