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I hereby notify you of my decision to terminate the contract relating to the Swiggy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Swiggy: Easy Method
What is Swiggy
Overview
Swiggy is an Indian on‑demand food and grocery delivery platform that connects users with local restaurants, cloud kitchens and grocery stores for quick delivery.
The service also offers subscription plans (branded Swiggy One and variants) that provide delivery credits, discounts and multi‑service benefits across food and Instamart.
Primary benefits
Subscribers typically receive free delivery on qualifying orders, extra discounts, and priority features depending on the plan variant.
Plans and pricing can change with promotions, user segments or introductory offers; check your app for live pricing and exact inclusions.
How to cancel Swiggy
Cancel via Swiggy app
- Open the Swiggy app and sign in to the account that holds the subscription.
- Go to Account > Swiggy One (or Membership) > Manage membership > Cancel subscription and follow on‑screen prompts.
Cancel via support
- Use in‑app Help/Support to raise a cancellation request if the direct option is unclear or unavailable.
- If required, request written confirmation of cancellation through the support chat for your records.
What happens when you cancel
Access after cancellation
On cancelling, most subscriptions remain active until the end of the current paid billing period unless otherwise specified in your plan terms.
After the active period ends, subscription benefits (free deliveries, discounts, priority support) will no longer apply.
Account and data
Your account, order history and saved information remain intact after cancellation; only the subscription benefits are removed.
Billing records and receipts usually remain available in the app for future reference.
Will I get a refund?
General refund policy
Refund eligibility depends on the specific subscription terms and promotional conditions tied to your purchase.
Many consumer subscriptions are non‑refundable for unused time, but exact rules depend on the plan and offer you purchased.
Exceptions and actions
- If you believe you are due a refund (billing error, duplicate charge, or specific promotion), contact Swiggy support with transaction details.
- If a refund is approved, processing times depend on payment method and bank/card provider; keep documentation of the support case.
Swiggy plans and pricing
Current introductory pricing (verified)
Below are the verified introductory/launch rates and core features as available during those offers.
Actual displayed prices may vary by user segment, promotions or personalized offerings.
| Plan | Price | 期間 | Key features |
|---|---|---|---|
| Swiggy One (standard) | ₹299 (3 months intro) | 3‑month | Unlimited free deliveries (food ≥ ₹149; Instamart ≥ ₹99/₹199 depending on source), up to 30% extra discounts, multi‑service benefits |
| Swiggy One (standard) | ₹899 (12 months) | Annual | Same benefits as above at an approximate ₹75/month equivalent |
| Swiggy One Lite | ₹99 (3 months) | 3‑month | 10 free food deliveries (orders ≥ ₹149), 10 free Instamart deliveries (orders ≥ ₹199), up to 30% extra discounts |
| Swiggy One BLCK (premium, invite‑only) | ₹299 (3 months) | 3‑month | All standard One benefits plus delivery time guarantees, priority support, dine‑out perks and partner privileges |
Notes on pricing
These prices reflect launch or introductory offers; the app may show different prices based on promotions or user targeting.
Always verify your exact price and terms inside the Swiggy app before purchasing or cancelling a subscription.
Your consumer rights in India
Key statutory protections
Under Indian consumer protection laws, you have rights against unfair trade practices, misleading clauses and undisclosed terms in contracts.
You may be entitled to redressal, refunds or corrections if the service fails to provide the promised benefit or mischarges you.
How to escalate formally
- First raise the issue via Swiggy’s in‑app support and keep records of chat or emails.
- If unresolved, you can approach consumer forums, the District Consumer Disputes Redressal Commission, or the National Consumer Helpline per statutory procedures.
Customer experiences
Positive experiences
Many users find subscriptions save money on delivery fees and provide useful discounts for frequent orders.
Benefits like free deliveries and priority handling are often cited as the main value drivers.
Common complaints
Some customers report confusion over cancellation timing, pro‑rata refunds and promotional terms, especially during trial offers.
Occasionally users cite delays in support responses or inconsistent application of benefits across services.
Documentation checklist
Essential items to have
- Account email/phone linked to the Swiggy subscription.
- Order receipts or payment transaction IDs for the subscription purchase.
Support and escalation documents
- Screenshot of membership page showing plan and billing date.
- Chat transcripts or support case IDs if you already contacted Swiggy.
Common mistakes
Timing and billing misunderstandings
Assuming cancellation triggers an immediate refund or immediate loss of benefits is a common mistake.
Most plans remain active until the end of the paid period; read the plan terms before cancelling.
Not documenting support interactions
Failing to save chat IDs, screenshots or email confirmations can weaken your case if disputes arise.
Always capture confirmation of cancellation and any refund commitments in writing from support.
Comparative recap
Plan comparison at a glance
| Plan | Price | 期間 | Core benefit |
|---|---|---|---|
| Swiggy One (standard) - short | ₹299 | 3‑month | Unlimited free deliveries (qualifying), discounts, multi‑service |
| Swiggy One (standard) - annual | ₹899 | Annual | Same benefits at lower monthly equivalent |
| Swiggy One Lite | ₹99 | 3‑month | Limited free deliveries (10 food + 10 Instamart), discounts |
| Swiggy One BLCK (invite) | ₹299 | 3‑month | Premium perks: guarantees, priority support, partner benefits |
How to choose
Choose Lite if you order infrequently and want a lower cost trial of benefits.
Choose standard or annual if you order often and prefer unlimited deliveries and maximum savings.
After cancelling
What to monitor
Keep an eye on your payment method for any post‑cancellation charges or refund credits and note any support case IDs.
Verify in the app that the membership status shows as cancelled and the expiry date of benefits.
Further help
- Use the Swiggy app Help/Support for account‑specific queries and written confirmation of cancellation.
- If unresolved, retain documentation and consider formal consumer grievance channels available under Indian law.
Address
Corporate address
No. 55, Sy No. 8‑14, Ground Floor, I & J Block, Embassy Tech Village, Outer Ring Road, Devarbisanahalli, Bengaluru 560103, India
How to use the address
Use the corporate address for formal written correspondence if needed; most routine cancellations and support issues are handled in‑app.
If you send physical correspondence, include account identifiers and copies of receipts for faster handling.