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Cancel WALDO
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I hereby notify you of my decision to terminate the contract relating to the Waldo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Waldo: Easy Method
What is Waldo
Service overview
Waldo is a service and set of apps that help manage contacts and, in some product lines, sells physical items such as contact lenses or event bundles. The offering appears in app stores and as e-commerce variants under related brand names.
How it is sold
Waldo offerings appear as in-app subscriptions or one-time in-app purchases in the Indian App Store/Play Store, and separately as e-commerce products under names like "Waldo Contact Lenses" or "Waldo Dynamics". Policies vary by channel and product.
How to cancel Waldo
If you subscribed on Google Play
- Open the Google Play Store app on your Android device.
- Tap Menu → Subscriptions, find Waldo, then select Cancel subscription and follow on-screen steps.
- Detailed step-by-step guidance is available from a cancellation guide: How to cancel Waldo (Google Play).
If you subscribed on Apple App Store
- Cancellations for App Store purchases are handled by Apple according to App Store policies.
- Open Settings → your name → Subscriptions, select Waldo and Cancel; refunds, if any, are managed by Apple under their policies.
- Waldo’s terms note that app-store refunds are managed by the store and Waldo disclaims responsibility for app-store refunds: Waldo terms.
If you bought through a website or e-commerce store
- Follow the returns and cancellation steps given by the specific store (for example, "Waldo Dynamics" has its own return policy).
- Contact the merchant’s customer service with order details when canceling or returning physical products.
What happens when you cancel
Access and features
When you cancel a subscription, access usually continues until the end of the paid billing period.
One-time purchases or bundles already delivered typically remain available according to the product terms.
Renewals and billing
Cancelling prevents future automatic renewals. You should verify that the subscription no longer appears as active in Google Play or the App Store to avoid further charges.
Data and account
Account data and settings are generally retained unless the provider states otherwise. Export any data you need before deleting accounts or uninstalling apps.
Will I get a refund?
General refund policy for subscriptions
Refunds for app-store subscriptions are controlled by Google Play or Apple App Store rules. Waldo’s documentation points users to the store for refunds.
If you want a refund for a subscription charge, you must request it through the store that charged you.
Refunds for physical products and special items
- Waldo Contact Lenses: refunds or credits are available only if items are returned within 30 days; trial lenses (10-day trials) and special-offer products are non‑refundable. Credits may be issued to a Waldo account rather than the original payment method: Waldo contact lens terms.
- Waldo e-commerce variants (e.g., "Waldo Dynamics" / "Just Waldo") offer a 14-day return policy with full refunds on eligible items, subject to original condition and packaging: Waldo Dynamics refund policy.
Waldo plans and pricing
Current Indian App Store / in-app pricing
Below are prices listed from the Indian App Store and in-app bundles as found in the verified data. Confirm inside the app for the most current pricing and billing frequency.
Price table
| Plan | Price | 期間 |
|---|---|---|
| Waldo Plus | ₹799 | One-time / subscription unclear |
| Special Events Bundle | ₹4,999 | One-time |
| Special Events Bundle (Premium) | ₹9,900 | One-time |
| Bundle: Gold + Video album | ₹8,900 | One-time |
| Bundle: Gold & Slideshow | ₹8,900 | One-time |
| Gold & Slideshow & Video album | ₹12,900 | One-time |
| Bundle: Slideshow & Video album | ₹8,900 | One-time |
| Video Album Discounted | ₹3,999 | One-time |
| Memories Slideshow Discounted | ₹3,999 | One-time |
Your consumer rights in India
Cooling-off and online purchases
Under India’s consumer protection framework, there is commonly a 14-day 'cooling-off' period for many online purchases and subscriptions, which may allow cancellation and returns.
However, the product-specific policies found do not explicitly reference Indian consumer law, so applicability may vary by product and channel.
Practical considerations
- For app-store purchases, follow Google/Apple refund procedures first; use consumer remedies only if store/merchant does not resolve the issue.
- For physical goods, check the merchant’s stated return window (e.g., 30 days for some contact lenses, 14 days for other e-commerce items) and preserve packaging and proof of purchase.
Customer experiences
Positive reports
Some customers report comfortable lenses, good product quality, and fast shipping in positive reviews.
There are also multiple 5‑star reviews citing helpful and responsive customer service for specific purchases.
Negative reports
- Recurring complaints include slow or non-delivery, sometimes taking weeks or months.
- Billing issues are reported: charges in advance, charges after attempted cancellation, difficulty securing refunds, or slow customer support responses.
- Quality problems and claims of unresponsiveness to resolution requests appear in reviews.
For community reviews see: Waldo (hiwaldo.com) reviews on Trustpilot.
Documentation checklist
Before you contact support
- Order number, purchase date, and exact product or subscription name.
- Screenshots of the subscription in Google Play or App Store, receipts, and the charge on your bank/card statement.
- Photos of the delivered item and original packaging (for returns).
If you escalate or dispute
- Record all support interactions (dates, names, ticket numbers, transcripts).
- Keep copies of refund or return rejections and timelines for when you contacted the store or merchant.
Common mistakes
Subscription mistakes
One common error is cancelling inside the app but not cancelling the subscription at the store (Google Play / App Store), which can leave auto‑renew active.
Another frequent issue is failing to confirm cancellation in the store and assuming a charge will stop immediately.
Refund and return mistakes
Assuming trial or special-offer items are refundable can lead to disappointment - trial lenses and special offers are often excluded.
Not keeping packaging, photos, or receipts can make returns or disputes much harder to resolve.
Comparative recap
Quick comparison table
| Item | Cancellation method | Refund likelihood | 期間 |
|---|---|---|---|
| App subscription (Google Play) | Cancel via Google Play Store → Subscriptions | Refunds handled by Google; possible but not guaranteed | N/A |
| App subscription (Apple App Store) | Cancel via Apple Subscriptions in Settings | Refunds handled by Apple; Waldo disclaims responsibility | N/A |
| Waldo Contact Lenses (hiwaldo) | Return to merchant within stated window; contact merchant support | Refund or credit possible if returned within 30 days; some trials non‑refundable | 30 days |
| Waldo e-commerce (Waldo Dynamics) | Follow store return process; contact merchant | Full refunds on eligible items if returned in original condition | 14 days |
After cancelling
Verify billing and access
Check your Google Play or Apple subscription list to confirm the subscription shows as cancelled.
Monitor your card or bank statement for at least one billing cycle to ensure no further charges occur.
If you still need help
- If you need step-by-step cancellation help for Google Play: cancellation guide.
- For product refund and return terms see Waldo contact lens terms: Waldo terms, and for other e-commerce refunds see: Waldo Dynamics refund policy.
- Check community feedback if you want peer experiences: Trustpilot reviews.
Address
Corporate address
The address on file for a Waldo-related entity is: The Counting House, High Street, Lutterworth, Leicestershire, England, LE17 4AY.
Notes about addresses
Multiple entities and brand names use "Waldo" in different regions. This UK address may correspond to one corporate entity and not to every Waldo-branded service or seller.
For purchase or return queries, use the contact information provided in your order confirmation or the specific merchant site.