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Cancel WOMBO
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I hereby notify you of my decision to terminate the contract relating to the Wombo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wombo: Easy Method
What is Wombo
Overview
Wombo is an AI-powered app and web service that generates images and animated content from user inputs. It offers free features and optional paid subscriptions for additional styles, credits, or premium access.
Main features
Features include AI-generated art, avatar packs, video credits, and premium "Dream" or "WOMBO Me" subscription tiers. Purchases can be made via the web or through app stores on iOS and Android.
How to cancel Wombo
Cancel by platform
- iOS (App Store): Open Settings → [Your Name] → Subscriptions → Wombo; cancel there. App Store subscriptions must be managed in Apple settings.
- Android (Google Play): Open Google Play Store → Menu → Subscriptions → Wombo; cancel there. Google Play subscriptions cannot be cancelled by Wombo.
- Web (wombo.ai / wombo.art): Log in to your Wombo account → Account settings or Subscription/Billing → Click "Cancel Subscription" or similar.
- PayPal (if used): Log in to PayPal → Settings → Payments → Manage pre‑approved payments → Find Wombo → Cancel.
Important cancellation notes
Subscriptions purchased through Apple or Google must be cancelled through those stores; Wombo cannot cancel them for you. For web purchases, use the account settings or contact Wombo support if the cancel option is not visible.
What happens when you cancel
Access after cancellation
After cancellation you typically keep premium access until the end of the current billing period. Features and credits expire according to the plan terms.
Renewal and billing
Automatic renewals stop after cancellation. You will not be charged for subsequent billing cycles once cancellation is confirmed.
Data and account
Your account and generated art usually remain available unless you delete the account. Back up any important art or profile data before making changes.
Will I get a refund?
General refund policy
Wombo’s stated policy: refunds are only granted if no art was generated during the subscription period. Eligibility must be demonstrated to support a refund request.
App Store and Google Play purchases
Refunds for App Store or Google Play purchases are handled by Apple or Google under their respective policies. Wombo does not process those refunds directly.
Web purchases and processing
- For web purchases, contact Wombo support via the Help Center or email support with evidence (for example, that no art was generated).
- If eligible, refunds are processed within about 10 - 14 business days; any processing fees may be the customer’s responsibility.
Wombo plans and pricing
Pricing overview
The following prices reflect listings for India (App Store) and common one‑time purchases. Prices and tiers may change; verify in your app or account before purchasing.
Notes about plans
Some plans are weekly, monthly, yearly, or lifetime. One‑time purchases include avatar packs and credit packs. Taxes and store fees may apply.
| Plan | Price | Period | Features |
|---|---|---|---|
| WOMBO Me - Weekly Subscription (Meme) | ₹49 | Weekly | Full WOMBO Me access per week |
| WOMBO Me - Yearly Subscription (Meme) | ₹399 | Yearly | Full WOMBO Me access per year |
| Lifetime Subscription (Meme) | ₹17,900 | Lifetime | One-time payment for lifetime access |
| Avatar Pack (Meme) | ₹199 | One‑time | Avatar Pack purchase |
| Avatar Pack (Meme alternate) | ₹99 | One‑time | Avatar Pack purchase (lower tier) |
| WOMBO Me Avatar Coins | ₹499 or ₹699 | One‑time | Avatar Coins purchase in two denominations |
| Video Credits Small | ₹199 | One‑time | Video Credit small pack |
| Video Credits Large | ₹999 | One‑time | Video Credit large pack |
| Dream Premium - Weekly (Dream) | ₹699 | Weekly | Weekly Dream Premium access |
| Dream Premium - Monthly (Dream) | ₹399 or ₹999 | Monthly | Monthly Dream Premium access (two tiers) |
| Dream Premium - Yearly (Dream) | ₹3,499 or ₹3,999 or ₹9,900 | Yearly | Annual Dream Premium access (different tiers) |
| Dream Premium - Lifetime (Dream) | ₹9,900 | Lifetime | Lifetime Dream Premium access |
Your consumer rights in India
Refunds and cancellation rights
Indian users can cancel subscriptions at any time. For web purchases, users may request refunds if no service (no art generation) occurred during the subscription period.
Escalation and legal options
If refunds or resolutions are delayed or denied, Indian consumer protection laws such as the Consumer Protection Act, 2019 may provide recourse. Consider filing with the appropriate consumer forum if needed.
Practical advice
- Retain receipts, screenshots, and correspondence as evidence.
- Include proof that no art was generated when requesting a web refund.
Customer experiences
Positive feedback
Users praise Wombo for stunning and unique AI-generated art and a wide variety of art styles. Free usage without watermarks and print ordering have been highlighted positively.
Negative feedback
Common complaints include inconsistent image quality, aggressive content restrictions, paywalled features, intrusive ads, app crashes, and problems during outages.
Service reliability reports
Some users report being charged while features were non-functional, extended outages with data loss, and slow or insufficient customer support in resolving issues.
Documentation checklist
What to gather
- Purchase receipts or app store transaction records.
- Screenshots showing that no art was generated (if claiming a refund).
- Subscription confirmation emails or billing statements.
How to present evidence
- Include order IDs, dates, and the device/platform used to purchase.
- Clearly explain the issue and the requested resolution (cancel, refund, data recovery).
Common mistakes
Cancelling in the wrong place
Many users attempt to cancel via the Wombo website when the subscription was purchased through Apple or Google. That will not stop app‑store billing. Cancel in the store used to buy the subscription.
Missing or weak evidence
Requests for refunds may be denied if you cannot show that no art was generated or that the service was unusable. Keep clear screenshots and timestamps to support your claim.
Not checking billing cycle
Users sometimes cancel but expect immediate loss of access; premium access usually continues until the end of the paid period. Verify the end date in your subscription details.
Comparative recap
How to read this table
The table below summarises cancellation and refund responsibility by purchase method to help you act quickly and correctly.
Key takeaway
Always cancel in the same place where you purchased. For refunds, follow the store’s process for App Store/Google Play; contact Wombo support for web purchases.
| Feature | iOS (App Store) | Android (Google Play) | Web (wombo.ai / wombo.art) | PayPal |
|---|---|---|---|---|
| How to cancel | Settings → [Your Name] → Subscriptions → Wombo | Play Store → Menu → Subscriptions → Wombo | Account settings → Subscription/Billing → Cancel | PayPal → Settings → Payments → Manage pre‑approved payments |
| Who can issue refund | Apple handles refunds | Google handles refunds | Wombo can review web refunds with evidence | Manage or cancel via PayPal; refunds follow PayPal/store rules |
| Typical processing time | Per Apple policy | Per Google policy | About 10 - 14 business days if eligible | Per PayPal or merchant rules |
After cancelling
Confirmations and receipts
After you cancel, save any cancellation confirmation messages or screenshots. Check your email and account settings for a confirmation of cancellation and the end date of access.
Next steps and support
- If you purchased on the web and need a refund, contact Wombo support with evidence that no art was generated.
- For App Store or Google Play refunds, use Apple or Google’s refund request processes.
Support contact details
You may contact Wombo support by emailing support@wombo.ai or hello@wombo.ai. Include receipts, timestamps, and screenshots to speed resolution.
Address
Registered address
71 Charles Street East, Toronto, Ontario M4Y 2T3, Canada
Support contact
Support emails: support@wombo.ai and hello@wombo.ai. Use these contacts for web purchase issues, refund requests, or escalation.