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Cancellation Zero: Easy Method
What is Zero
Overview
Zero is a service platform referenced in the provider's Terms & Conditions that offers subscription-based features, including premium functionality for fasting and calorie-tracking apps.
The service is managed under the provider's terms and allows users to sign up for free trials and paid subscriptions with specified cancellation and refund rules.
Key attributes
Zero offers trial periods and multiple in-app subscription tiers with differing prices and durations.
Cancellation and refund policies are set by the provider and are described in their Terms & Conditions.
How to cancel Zero
Cancel during the free trial
- Sign in to your Zero account and select "De‑Activate My Account" to cancel within the 14‑day free trial.
- Alternatively, email [email protected] to request cancellation during the trial period.
- You can also call customer support at 011-140524070 (Monday - Saturday, 10am - 6pm IST) to cancel the trial.
Cancel after the trial / subscriptions
- If you are within the seven‑day cooling‑off period after entering a subscription contract, email [email protected] or call 011-140524070 to cancel and request a full refund.
- For cancellations after the cooling‑off window, follow the provider's specified cancellation procedure; failure to do so can result in continued charges.
- For full policy details, consult the provider's Terms & Conditions: Terms & Conditions.
What happens when you cancel
Access after cancellation
Access to premium features typically ends on or after the effective cancellation date, depending on the provider's process.
If cancellation occurs during a paid billing period, check whether access continues until the period end or is terminated immediately per the terms.
Renewals and charges
Subscriptions must be cancelled per the provider's policy to prevent automatic renewals and ongoing charges.
If you do not cancel according to the specified procedure, the provider states that continuing charges may apply and refunds may not be available.
Will I get a refund?
Cooling-off period refund
The provider offers a full refund if the subscription is cancelled within seven days after the contract is entered into (the statutory cooling‑off period).
To request this refund, contact [email protected] or call 011-140524070 within the seven‑day window.
Refunds outside the cooling-off period
- No refunds are provided for subscriptions not cancelled in accordance with the provider's terms after the cooling‑off period, except as required by law.
- Always keep payment records and cancellation confirmation when requesting any refund or dispute.
Zero plans and pricing
Pricing summary
Below are the in-app purchase prices identified in the provider's information (sourced from the Terms & Conditions and app store listings).
Some entries lack explicit period details; those rows show "Unknown" for period where the provider did not specify.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Zero Plus Subscription (intermittent fasting app) | ₹849 | Unknown | Premium features for the Zero: Intermittent Fasting app |
| Zero Plus Subscription | ₹2,999 | Unknown | Premium features for the Zero: Intermittent Fasting app |
| Zero Plus Subscription | ₹6,000 | Unknown | Premium features for the Zero: Intermittent Fasting app |
| Zero: AI Calorie Tracker Pro - Weekly | ₹699 | Weekly | Pro features for AI Calorie & Protein Tracker app |
Your consumer rights in India
Distance sales and cooling-off
Indian consumer protection recognizes a statutory cooling‑off period for distance sales; the provider's seven‑day refund policy reflects this right.
If you cancel within this period, you are generally entitled to a full refund under the provider's stated policy.
Limits after the cooling-off period
- After the cooling‑off period, refunds are not offered by the provider unless required by law or exceptional circumstances.
- If you believe your consumer rights are infringed, you may seek advice from consumer protection authorities or a legal advisor.
Customer experiences
What users report
There are limited public review items available in the verified source set for this provider; user experience reports are not included in the Terms & Conditions document.
Expect user feedback to focus on ease of cancelling via account settings or contacting support by email/phone.
Common praise and complaints
Praise typically relates to clear trial and cooling‑off terms when they are honoured by the provider.
Complaints generally arise when users miss cancellation steps or fail to cancel within the specified windows and subsequently incur charges.
Documentation checklist
What to prepare before contacting support
- Registered account email and username.
- Order or transaction ID and date of purchase.
- Proof of payment (bank/UPI/App Store receipt) and screenshots of the subscription page.
- Copies of any previous correspondence with support about cancellation or refunds.
How to present your request
- State clearly whether you are cancelling during the 14‑day trial, within the seven‑day cooling‑off period, or after it.
- Include a requested outcome (cancellation confirmation, full refund) and any supporting evidence.
Common mistakes
Missing the correct cancellation method
Users sometimes attempt to cancel via app-store refunds instead of following the provider's specified steps, which can delay or prevent a successful cancellation.
Always follow the provider's stated process: sign in to cancel or use the specified email/phone contacts.
Waiting past the refund window
Another frequent error is waiting beyond the seven‑day cooling‑off period to request a refund; the provider's policy does not guarantee refunds after that window.
Act promptly and retain documentation to avoid disputes over eligibility.
Comparative recap
Quick comparison
The table below summarises key points about trial cancellation, refund windows and contact methods for Zero based on the provider's terms.
Use this as a quick checklist before contacting support.
| Feature | Period | How to cancel | Refund policy |
|---|---|---|---|
| Free trial | 14 days | Sign in → "De‑Activate My Account"; or email [email protected]; or call 011-140524070 | No charge if cancelled during trial |
| Cooling‑off (post-contract) | 7 days | Email [email protected] or call 011-140524070 | Full refund if cancelled within 7 days |
| Ongoing subscription | Varies by plan | Must cancel per policy to stop renewals | No refunds for subscriptions not cancelled per terms after cooling‑off |
After cancelling
What to expect next
Obtain and save written confirmation (email or screenshot) of the cancellation and any refund agreement from the provider.
Monitor your payment method for any pending refunds or continued charges and keep all records for disputes.
Helpful links and contacts
- Terms & Conditions (policy source): https://indian0.com/terms-and-condition.php
- Support email: [email protected]
- Support phone: 011-140524070 (Monday - Saturday, 10am - 6pm IST)
Address
Registered/operative address
179A Hendon Avenue, Owairaka, Auckland 1025, New Zealand.
This address is provided as the contact/registered location associated with entities named "Zero" in available records.
Contact summary
Email: [email protected]
Phone: 011-140524070 (Monday - Saturday, 10am - 6pm IST)
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Written by Aditya Mehta
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Zero subscription during the 14-day free trial, sign in to your account and select 'De-Activate My Account', or email [email protected]. You can also call customer support at 011-140524070.
Yes, if you cancel your Zero subscription within the seven-day cooling-off period after entering the contract, you can request a full refund by emailing [email protected] or calling 011-140524070.
Access to Zero's premium features typically ends on the effective cancellation date. If you cancel during a paid billing period, check the terms to see if access continues until the period ends.
Yes, for ongoing subscriptions, you must cancel according to the provider's specified procedure to stop automatic renewals and avoid continued charges. Check your contract for details.
If it's past the cooling-off period, you can still cancel your subscription by following the provider's cancellation policy. Make sure to keep proof of your cancellation request.