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Zips Car Wash

Cancel ZIPS CAR WASH

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Termination letter drafted by a specialized lawyer
Sender
Zips Car Wash Cancel Membership | Postclic
Zips Car Wash
1000 W Markham Street, Suite 110
Little Rock United States
offersupport@zipscarwash.zendesk.com
Cancellation of Zips Car Wash contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Zips Car Wash service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Zips Car Wash
1000 W Markham Street, Suite 110
Little Rock , United States
offersupport@zipscarwash.zendesk.com
REF/2025GRHS4

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Cancellation Zips Car Wash: Easy Method

What is Zips Car Wash

Overview

Zips Car Wash is a car cleaning service that operates primarily in the United States and offers subscription-style membership plans called the Zips Wash Club.

The service focuses on quick exterior washes, interior cleaning, and add-on treatments via recurring memberships or prepaid plans.

How memberships work

Memberships are typically managed through the Zips mobile app and are billed monthly for subscription plans.

Prepaid memberships and in-person paper-form purchases follow specific cancellation and refund rules described below.

How to cancel Zips Car Wash

Cancel via app or website

  • Open the ZIPS mobile app and go to Manage → Cancel Plan to cancel subscription-based memberships.
  • Ensure you cancel at least seven (7) days before your monthly billing date to avoid being charged for the next month.

Cancel by phone or in-person purchase route

  • If you purchased membership via paper form in-person, migrate the membership to the App first (if required), then cancel via the App or call Customer Care.
  • You may call Customer Care at 1‑855‑947‑7927 to request cancellation or ask for assistance with migration from a paper form.

What happens when you cancel

Access and renewals

After cancellation, you will retain access for the remainder of the current paid period unless otherwise stated by Zips.

Cancellations made less than seven days before the billing date may result in an additional month’s charge.

Account data and balances

Unused pre-purchased washes or account balances are generally not refunded if your account is terminated, unless required by applicable law.

Zips may retain account data per its policies for service, billing, or legal purposes.

Will I get a refund?

Subscription-based plans

Generally, there are no refunds for the current or upcoming billing period for subscription plans.

Refunds or discounts are issued only at Zips’ sole discretion and in accordance with applicable law.

Prepaid membership rules

  • Prepaid plans can be canceled only within the first month of purchase.
  • If canceled within that first month, you may receive a refund for the unused portion (for example, months two through six).
  • After the first month, prepaid plans become non-cancelable and non-refundable.

Zips Car Wash plans and pricing

Pricing availability

No publicly available Zips Car Wash pricing in India or INR was found in verified sources.

Zips appears to operate under U.S. pricing in USD and does not publish India-specific rates.

Contact for exact pricing

For current plan prices or local availability, contact Zips directly via their official website or customer care number below.

Plan Pricing Notes
Subscription-based membership Contact for pricing Cancel via App or Customer Care; 7-day advance notice recommended
Prepaid membership Contact for pricing Cancelable only within first month; refunds for unused portion possible in that window
In-person / paper form purchase Contact for pricing May require migration to App for management and cancellation

Your consumer rights in India

Applicability of Indian law

Zips Car Wash is a U.S.-based service and the standard U.S. membership terms apply unless the service is offered in India under Indian laws.

Indian consumer protections such as a universal 14-day return right do not automatically apply to a U.S. company unless the service is expressly provided under Indian jurisdiction and law.

Key local considerations

  • If you buy a service in India from a local branch operating under Indian law, local consumer protections would apply.
  • When dealing with a foreign provider, verify the governing law and dispute-resolution clauses in your contract or membership terms.

Customer experiences

Positive feedback

Some reviewers praise friendly, polite staff, consistent cleaning quality, and good pricing for value.

Positive mentions highlight reliable service and staff who “do their job right” in certain locations.

Negative feedback

  • Multiple complaints report cancelled memberships that continued to be charged.
  • Numerous reports of vehicle damage (dents, scratches, broken parts) after washes, with disputed or denied damage claims.
  • Customers also report unexpected charges around cancellation and poor handling of membership terminations.

Documentation checklist

What to gather before cancelling

  • Account email or phone number used for your Zips membership.
  • Membership ID or confirmation number from signup (if available).
  • Proof of purchase for prepaid plans or paper-form purchases (receipt or copy of the form).

What to keep after cancellation

  • Cancellation confirmation (screenshot, email, or reference number) showing the date and method of cancellation.
  • Copies of any correspondence with Customer Care about refunds, damage claims, or billing disputes.

Common mistakes

Timing errors

Waiting until less than seven days before the billing date to cancel can result in an extra month’s charge.

Always check your billing date and cancel with the required lead time to avoid unexpected charges.

Assuming automatic refunds or cancellations

Assuming the company will automatically refund or cancel without confirming in-app status or obtaining written confirmation can lead to continued billing.

Always get written confirmation of cancellation and monitor the payment method for subsequent charges.

Comparative recap

Quick comparison

The table below summarizes key differences between subscription, prepaid, and in-person purchases for easy comparison.

Feature Subscription-based Prepaid In-person / Paper Form
Management Managed via App or Customer Care Managed via purchase record; may need App migration Often requires migration to App for online management
Cancellation window Cancel ≥7 days before billing date Cancelable only within first month Same 7-day rule after migration; contact Customer Care
Refunds Generally no; discretionary Refund for unused portion if canceled within first month Follow prepaid/subscription rules after migration

After cancelling

Monitor billing and access

Check your payment method for any further charges after cancellation and keep your cancellation confirmation for records.

If charges continue, contact Customer Care immediately with your cancellation proof.

Where to get help

For official support and more information, visit the Zips official website:

https://zipscarwash.com/

You can also call Customer Care at 1‑855‑947‑7927 for cancellation assistance or questions about your account.

Address

Corporate headquarters

Zips Car Wash corporate address listed in public records is:

1000 W Markham Street, Suite 110, Little Rock, Arkansas, United States

Local presence in India

No verified Indian office address for Zips Car Wash was found in available sources.

If you require local support, check the official website above or contact Customer Care for guidance on regional availability and applicable terms.

FAQ

To cancel your Zips Car Wash membership via the app, open the ZIPS mobile app, navigate to Manage, and select Cancel Plan. Ensure you cancel at least seven days before your billing date to avoid being charged for the next month.

If you bought your Zips membership via paper form, you may need to migrate it to the app first. After migration, you can cancel through the app or by calling Customer Care. Keep proof of your cancellation request.

Generally, unused pre-purchased washes or account balances are not refunded upon cancellation unless required by law. It's advisable to verify your account details in your contract.

You can only receive a refund for a prepaid membership if you cancel within the first month of purchase. After that, prepaid plans become non-cancelable and non-refundable.

For assistance with your cancellation, you can contact Zips Car Wash Customer Care at 1-855-947-7927 or check your contract for official contact details.