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Cancel BAHNCARD
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I hereby notify you of my decision to terminate the contract relating to the Bahncard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Bahncard: Easy Method
What is BahnCard
Overview
BahnCard is a subscription discount card from Deutsche Bahn that reduces the cost of train travel in Germany.
It comes in several types (BahnCard 25, BahnCard 50, BahnCard 100, Trial and Business) and is billed as a timed subscription.
Who uses it
Frequent travellers in Germany use BahnCard to save on regular fares and long-distance trips.
Business variants exist for employers who buy multiple cards for staff, with different rules and administration.
How to cancel BahnCard
Primary methods
- Via the Deutsche Bahn customer account on the DB website (log into your account and follow BahnCard cancellation options).
- By postal mail to the BahnCard‑Service address (see Address section below).
- By email to bahncard-service@bahn.de (send clear request and attachments as needed).
What not to use
- You cannot cancel a BahnCard via the App Store, Google Play, or the DB Navigator app.
- A cancellation sent through non-official channels may be ignored - use one of the accepted methods above.
What happens when you cancel
Access and validity
When cancellation is accepted, your current subscription continues until its paid expiry date unless a refund or prorated termination is granted.
Automatic access to discounts remains valid for the remainder of the paid term.
Renewal and account data
Cancellation prevents automatic renewal at the end of the current subscription period if done before the deadline.
Deutsche Bahn retains account and subscription data per their privacy and service terms; request confirmation when you cancel.
Will I get a refund?
Standard policy
Standard private BahnCards generally do not offer pro‑rata refunds if cancelled mid‑term; the main effect of cancellation is to stop auto‑renewal.
No broadly published statutory 14‑day withdrawal right is clearly available in BahnCard terms for all purchases.
Exceptions and Business cards
- Some customers report that DB handled 14‑day withdrawal requests case‑by‑case when contacted promptly by email.
- BahnCard Business may allow prorated refunds if an employee leaves, but with deductions (e.g. a processing fee of €19 and minimum refund amounts such as €15).
BahnCard plans and pricing
Price list
Prices are shown in Euros. There is no official INR pricing available from the verified sources.
Use the table below for common BahnCard and Trial prices as published in the verified data.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| BahnCard 25 - 2nd class (annual) | €62.90 | 年間 | 25% discount on fares |
| BahnCard 25 - 1st class (annual) | €125.00 | 年間 | 25% discount on fares |
| My BahnCard 25 - 2nd class (annual) | €39.90 | 年間 | Youth under‑27 discount |
| My BahnCard 25 - 1st class (annual) | €81.90 | 年間 | Youth under‑27 discount |
| BahnCard 50 - 2nd class (annual) | €244.00 | 年間 | 50% discount on Flex fare |
| BahnCard 50 - 1st class (annual) | €492.00 | 年間 | 50% discount on Flex fare |
| Trial BahnCard 25 - 2nd class | €19.90 | Trial | 3‑month trial, 25% discount |
| Trial BahnCard 25 - 1st class | €39.90 | Trial | 3‑month trial, 25% discount |
| Trial BahnCard 50 - 2nd class | €76.90 | Trial | 3‑month trial, 50% discount |
| Trial BahnCard 50 - 1st class | €152.00 | Trial | 3‑month trial, 50% discount |
Your consumer rights in India
Cross‑border purchases
If you are in India and bought a BahnCard from Deutsche Bahn, local Indian consumer protection laws may not directly force a German company to comply.
Cross‑border enforcement can be limited; outcomes often depend on the seller’s policies and international payment/card chargeback options.
Practical steps for Indian consumers
- Contact Deutsche Bahn using the official methods (website account, postal mail, or bahncard-service@bahn.de) and keep proof of communication.
- If you paid by card, consider contacting your bank or card issuer about chargeback or dispute options for non‑delivered or misrepresented services.
- Document everything carefully to support a complaint with your bank or any consumer forum.
Customer experiences
Positive reports
Some users report successful late cancellations and refunds when they contacted DB quickly and provided evidence of issues.
There are also reports where DB corrected order errors after customers supplied screenshots and order details by email.
Negative reports
Many reviews cite difficulty with hidden renewal deadlines, poor transparency, and slow or non‑responsive service on cancellations.
Online review platforms contain repeated complaints about unexpected auto‑renewals and confusing digital management of subscriptions.
Documentation checklist
Essential items to include
- Your full name exactly as on the BahnCard and the customer account email.
- BahnCard number or order number and date of purchase.
- Copy of the BahnCard (if issued) or screenshot of the digital card in your account.
Supporting proof
- Evidence of attempted cancellation (screenshots, timestamps in account, or sent emails).
- Postal proof (registered mail receipt) if you sent a letter.
- Payment receipt or bank statement showing the purchase.
Common mistakes
Missing the deadline
Many users fail to cancel within the required window: six weeks for regular cards and four weeks for trial cards.
If you miss these deadlines the card will typically renew automatically for another year.
Using the wrong channel
Attempting to cancel via the DB Navigator app, App Store, or Google Play will not work and can cause delays.
Always cancel via the DB customer account, postal mail, or the BahnCard service email address and keep confirmation.
Comparative recap
Quick comparison
The table below summarizes cancellation deadlines, refund likelihood and typical pricing categories for quick reference.
| Plan | 期間 | Cancellation deadline | Refund possibility |
|---|---|---|---|
| Regular BahnCard 25 / 50 (private) | 年間 | Cancel ≥ 6 weeks before renewal | No standard pro‑rata refund; prevents renewal |
| Trial BahnCard (Probe) | Trial | Cancel ≥ 4 weeks before expiry | Will auto‑convert to annual if not cancelled; refunds not standard |
| BahnCard Business | 年間 | Generally not cancellable mid‑term; exceptions possible | Prorated refunds possible for employee departures with fees (e.g. €19 fee) |
After cancelling
What to expect
Request a written confirmation of cancellation and retain it with your supporting documentation.
Monitor your bank statements to confirm that no unwanted renewal charge is taken after the effective cancellation date.
Helpful links and further reading
- Practical cancellation letter templates and procedures: postclic: Cancel BahnCard
- Legal overview of BahnCard subscription rules: EVZ: BahnCard subscription
- BahnCard Business FAQ on validity and cancellation: DB Business: Validity & Cancellation
- Community reports and discussions on renewals and cancellations: Reddit: BahnCard auto renew
Address
Primary postal address
DB Fernverkehr AG, BahnCard‑Service, Stephensonstraße 1, 60326 Frankfurt am Main, Germany.
Email contact
For email cancellation requests send to: bahncard-service@bahn.de and include full documentation.