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Cancel EASYPAY
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Easypay service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Easypay: Easy Method
What is Easypay
Overview
Easypay is a digital payment service used for public transport in India, allowing users to pay fares through a mobile app or contactless card.
The service supports subscription features such as automatic top-ups and recurring billing for convenience.
Who uses Easypay
Commuters who prefer cashless fare payment and transport operators integrating digital ticketing commonly use Easypay.
It is typically used where contactless cards or a mobile app are accepted for fares and passes.
How to cancel Easypay
Primary cancellation method
- Email: Send a cancellation request to info@easypay.net.in.
- State your account details, the service or plan to cancel, and the requested cancellation date in the email.
Timing and special notes
- Requests must be submitted at least 7 business days before the end of the current service period.
- If you send the request later than 7 business days before period end, cancellation will only take effect from the following billing period.
- No separate cancellation process for App Store or Google Play is publicly documented.
What happens when you cancel
Access and service
Your access to Easypay services continues until the end of the paid service period unless stated otherwise in your confirmation.
Automatic top-ups and recurring charges will stop after the cancellation takes effect for the next billing period.
Data and account handling
Account data is retained according to Easypay’s internal policies; request specifics in your cancellation email if you need data removal.
If you need written confirmation, ask for a cancellation acknowledgement in your email so you have a record.
Will I get a refund?
General refund policy
Refunds are considered when reasons are genuine and can be proven after Easypay’s investigation.
Any approved refund is returned to the original payment method used for the transaction.
Processing and timeline
- Credit-card refunds go back to the original card; other gateway refunds return to the same account used.
- If a return is approved via easypay.in, refunds are processed within 15 days and credited back to the original payment method.
- Refund approvals are subject to Easypay’s investigation and internal policies.
Easypay plans and pricing
Available pricing information
Publicly available pricing details for Easypay in India are limited.
A baseline figure was found for a basic per-user rate, but official plan names and features are not widely published.
Simple pricing table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Basic (per user) | ₹10.00 | 月額 | Not specified publicly |
Your consumer rights in India
Statutory rights summary
Indian consumer protection laws give buyers rights against unfair trade practices, defective goods, and services not delivered as promised.
Specific statutory cooling-off periods (for example, 14 days) are not explicitly referenced in Easypay’s public policy.
How Easypay’s policy relates
- Refund timelines and conditions stated by Easypay are internal company policies, not explicit statutory mandates.
- If you believe a consumer law applies to your case, you may seek advice from a consumer forum or legal advisor.
Customer experiences
Reported positives
Users typically value the convenience of contactless payments and automatic top-ups for transit fares.
Pricing perception can be favorable where low per-user rates apply.
Reported negatives and cautions
Some users report issues with cancellations or delayed refunds when the proper documentation is not provided.
There is no publicly documented separate process for App Store or Google Play cancellations, which can cause confusion for mobile app users.
Documentation checklist
What to include in your cancellation email
- Account holder name and registered email or phone number.
- Service or plan name you want to cancel and the requested cancellation date.
- Transaction IDs or invoice numbers related to recent payments, if available.
Additional documents to keep
- Copies of purchase receipts or invoices.
- Any prior correspondence with Easypay support about the issue or cancellation.
- Bank or card statements showing the original payment, if a refund is requested.
Common mistakes
Missing or incomplete cancellation requests
Not including account identifiers or transaction references can delay processing or prevent cancellation from being recognized.
Always include a clear cancellation date and request an acknowledgement to avoid ambiguity.
Timing errors and assumptions
Sending a cancellation request less than 7 business days before the period end may only stop future renewals, not the current period.
Assuming app-store subscriptions are cancelled via Easypay can lead to ongoing charges; no separate app-store process is documented publicly.
Comparative recap
At-a-glance comparison
| Aspect | Easypay | Notes | 期間 |
|---|---|---|---|
| Cancellation method | Email to info@easypay.net.in | Must request ≥7 business days before period end | 月額 |
| Refunds | Paid back to original payment method | Processed within 15 days if approved | 月額 |
| App-store process | Not publicly specified | Check App Store / Google Play for app subscriptions | 月額 |
After cancelling
Follow-up actions
- Ask for written confirmation of cancellation and any refund decision via email.
- Monitor your bank or card statement for any approved refund credit within 15 days.
Useful link
For additional contact details and customer-care summaries, see this page: Easy Pay customer care summary.
Address
Head office
Easy Pay Ltd., 5030, 5th Floor, Core B, Solitaire Business Hub, Clover Park, Viman Nagar, Pune, Maharashtra 411014, India.
How to send physical requests
If you prefer a postal cancellation request, send a signed letter with account details to the head office address above and request a delivery receipt.