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Ipass

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Termination letter drafted by a specialized lawyer
Sender
Ipass
UNIT NO. 501, Level V, Prestige Solitaire, No.36 Brunton Road
560001 Bangalore India
sales@ipass.com
Cancellation of Ipass contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Ipass service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Ipass
UNIT NO. 501, Level V, Prestige Solitaire, No.36 Brunton Road
560001 Bangalore , India
sales@ipass.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Ipass: Easy Method

What is Ipass

Overview

Ipass is a service name used by multiple products, including an iOS app called "iPass - Password Manager" and separate services that provide network/toll/roaming connectivity in some markets.

In India context

Publicly available information specific to Ipass in India is limited. There is pricing listed for the iOS password-manager app, but no India-specific cancellation or refund policy is published for other Ipass services.

How to cancel Ipass

Cancel via app platform (recommended first step)

  • If you purchased the iPass iOS app, cancellation or refunds for purchases made through Apple are typically managed by Apple/App Store and not by Ipass directly.
  • For Google Play purchases, follow Google Play store subscription or purchase cancellation/refund procedures.

Canceling account or third‑party services

  • Check the app settings or account area for a "Delete account" or "Cancel subscription" option before contacting support.
  • If no in-app option exists, contact Ipass support by email or the contact channel shown in your app or service onboarding documentation (if available).

What happens when you cancel

Access and features

When you cancel a paid purchase made through an app store, access typically ends after the current paid period or immediately for one-time purchases depending on platform rules.

Data and account retention

Ipass public materials do not specify India-specific data retention after cancellation. Retain copies of exportable data and screenshots before cancelling if you need records.

Will I get a refund?

General policy

No India-specific refund policy for Ipass was located in available public materials. Refunds for app-store purchases are generally handled by Apple or Google under their policies.

Exceptions and practical steps

  • If you believe you are entitled to a refund (e.g., accidental purchase, defective app), request a refund through the App Store or Google Play purchase history tools.
  • Keep receipts, order IDs, and screenshots to support any refund request or dispute.
  • There is no public mention of a 14-day cooling-off right for Ipass purchases in India.

Ipass plans and pricing

Available iOS app one-time prices

Plan Price (INR) Period Features
All Features (iPass - Password Manager) ₹299 One-time Unlocks all features
Unlimited Capacity (iPass - Password Manager) ₹199 One-time Removes capacity limit
iCloud Data Synchronization (iPass - Password Manager) ₹199 One-time Adds iCloud sync capability

Notes on pricing

These prices refer only to the "iPass - Password Manager" iOS app. No subscription plans or India-specific pricing were found for other Ipass services.

Your consumer rights in India

Platform rights

If you bought through Apple or Google, you should use their refund and dispute tools first, as platform rules often govern in-app purchases.

Local consumer protection

  • Indian consumer laws provide general protections against unfair trade practices, misrepresentation, and defective services.
  • No explicit statutory cancellation or 14-day cooling-off rights for Ipass are documented in the available Ipass materials for India.
  • If you believe your consumer rights were violated, consider contacting a consumer forum or seeking legal guidance in India.

Customer experiences

Positive feedback

Some reviewers noted positive features of the service or app, though details were limited in public reviews.

See user commentary summaries in independent review listings for context.

Negative feedback

  • Common complaints include inconsistent customer support and unclear or unexpected fees.
  • Other frequent issues reported are login problems, app malfunctions, slow response times, and security or data‑privacy concerns.

For review examples, see user reviews on Trustpilot and Traders Union.

Trustpilot - iPass reviews

Traders Union - iPass reviews

Documentation checklist

Before contacting support

  • Purchase receipt or App Store / Google Play order ID
  • Account email or username associated with Ipass
  • Date and description of the issue
  • Screenshots showing errors, billing entries, or failed transactions

When filing a refund or dispute

  • Communication history with Ipass support (emails, chat logs)
  • Transaction reference numbers and payment method details
  • Any exported data or backups you want to preserve

Common mistakes

Assuming Ipass handles platform refunds

Many users expect the service provider to process refunds, but purchases via Apple/Google may require platform-level refund requests.

Not saving proof before cancelling

Users sometimes delete accounts or remove app access before saving receipts or data, which can complicate disputes or data recovery.

Comparative recap

Quick comparison

Service Price (INR) 期間 Refund policy (India)
iPass - Password Manager (iOS app) ₹199 - ₹299 (one-time) One-time No India-specific refund policy published; App Store refunds apply
Ipass other services (network/toll/roaming) Contact for pricing Contact No India-specific policy found; likely handled case-by-case or via platform where purchased

Takeaway

For app purchases use the platform (Apple/Google) refund tools first. For other services, request written confirmation of cancellation and any refund terms from Ipass.

After cancelling

Immediate steps

  • Save final receipts, cancellation confirmations, and any reference numbers you receive.
  • Export or back up any account data you need before access is removed.

Further reading and complaints

Check independent review pages to understand others’ experiences before and after cancellation.

Traders Union - iPass reviews

Trustpilot - iPass reviews

Address

Registered office (reference)

UNIT NO. 501, Level V, Prestige Solitaire, No.36 Brunton Road, Bangalore, Karnataka 560001, India

Notes on contact

No official India-specific cancellation postal address or dedicated support channel was found in the publicly available Ipass documentation.

If you need to escalate, include complete documentation and consider platform dispute processes or local consumer redress channels.

FAQ

To cancel your Ipass subscription purchased through the App Store, you need to manage your subscription directly through Apple. Check your App Store account settings for cancellation options and ensure you keep proof of cancellation.

When you cancel your Ipass account, access to features typically ends after the current paid period. However, specific data retention policies are not detailed, so it's advisable to export any important data before cancellation.

Refunds for Ipass subscriptions are generally managed by the App Store or Google Play, depending on where you purchased. There is no specific refund policy for Ipass in India, so check the respective platform's refund process.

To cancel your Ipass account purchased through Google Play, follow the cancellation procedures outlined in your Google Play account settings. Keep a record of your cancellation request for reference.

While there is no specific cancellation policy mentioned for Ipass services in India, exceptions may apply on a case-by-case basis. It's best to contact Ipass support directly for clarification and to keep documentation of your requests.