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Cancel VOLARIS
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Volaris service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Volaris: Easy Method
What is Volaris
Overview
Volaris is a low-cost Mexican airline that operates domestic and international scheduled flights with a focus on affordable fares and ancillary fees. It sells a range of fare types and optional services such as membership passes and add-ons.
Primary features
Volaris offers tiered fares (including lower-cost non-refundable options), a subscription service (v.club), and optional protections like a "Cancel for Any Reason" add-on. Support and transactions are mainly handled online via the website and app.
How to cancel Volaris
Online cancellation via My Trips
If you cancel within 24 hours of booking you can use "My Trips" on the Volaris website or app to cancel and receive a refund, subject to conditions about departure timing.
Use the "My Trips" tool for quick access to your booking and follow the prompts to cancel or request changes.
After the 24-hour window and other methods
- If you cancel after the 24-hour window, cancellation fees and restrictions depend on your fare type; many low-cost fares are non-refundable and may only yield vouchers.
- Plus or flexible fares typically allow refunds or easier rebooking; check the fare conditions in your booking.
- The "Cancel for Any Reason" add-on can be purchased at booking on the Volaris website and permits a larger refund if cancellation is made within the add-on’s time limits. See Volaris' optional services page for details: Cancel for Any Reason (Volaris).
What happens when you cancel
Ticket status and refunds
Cancellations change the ticket status and may produce a refund, a credit voucher, or no refund depending on the fare rules linked to your ticket.
Non-refundable fares commonly receive travel vouchers or service credit rather than cash refunds; refundable fares are eligible for cash refunds subject to processing rules.
Volaris-initiated changes
If Volaris cancels your flight, the airline typically offers rebooking or a full cash refund as an option; consult Volaris’ official guidance for the current procedure.
Processing times and the method (voucher vs. cash) depend on the fare, payment method, and whether any optional protections were purchased.
Will I get a refund?
Refund policy - key points
- There is no single, universal 14-day refund right for Volaris bookings; refunds depend on the fare type and conditions.
- Non-refundable fares (often labelled Zero or Basic) typically receive vouchers or no cash refund.
- Refundable fares (Plus/flexible) are generally eligible for cash refunds when the fare rules allow it.
Special cases and add-ons
- If you cancel within the initial 24-hour window and your booking meets the time-to-departure requirements, you may receive a refund via My Trips.
- The "Cancel for Any Reason" add-on, if purchased, can provide an 80 - 100% refund processed via Hyperwallet; Volaris indicates this is usually handled within about 10 business days for that service.
- If Volaris cancels the flight, you should be offered a full cash refund or rebooking.
Volaris plans and pricing
Available plans
The table below lists Volaris subscription and pass plans with approximate INR pricing as published or estimated in local conversion.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| v.club Individual (monthly) | ₹595.00 | Monthly | Included benefits: up to 20% discount on flights, exclusive promotions every Thursday |
| v.club Individual (annual) | ₹4,050.00 | Annual | Full v.club Individual membership for one year |
| v.club Duo (monthly) | ₹852.00 | Monthly | Duo membership: benefits for two travelers, companion coverage |
| v.club Duo (annual) | ₹6,120.00 | Annual | Full v.club Duo membership for one year |
| v.pass (one-way monthly) | ₹3,170.00 | Monthly | One domestic flight per month, pay only taxes when booking, includes v.club Individual |
| v.pass (round-trip monthly) | ₹4,085.00 | Monthly | One round-trip flight per month, includes v.club Individual |
| Annual Pass (all-you-can-fly) | ₹36,000.00 | Annual | Unlimited single-leg flights for a year within Volaris network |
Notes on pricing
Prices are approximate INR conversions based on published figures and exchange-rate assumptions; check Volaris at booking for live prices and availability.
Promotions and membership discounts (v.club) may change pricing and cancellation flexibility for ticketed travel.
Your consumer rights in India
Regulatory status
There are no India-specific, mandatory consumer rights identified that give a universal 14-day cooling-off period for international airline tickets booked with foreign carriers.
Air travel is typically exempt from general e-commerce cooling-off rules in many jurisdictions, including common practice in India.
Pending proposals and practical effect
- The DGCA proposed in November 2025 a 48-hour cancellation window and a mandatory 7-day refund requirement that would apply to foreign carriers, but those proposals are not in force.
- For now, rely on Volaris’ published policies and the fare rules attached to your ticket; keep documentation if you escalate a dispute with payment providers or consumer authorities.
Customer experiences
Negative feedback (observed)
Public reviews often cite slow or unhelpful customer service, delays in refunds, and website/app technical issues.
Many reviewers report receiving vouchers instead of cash refunds and waiting beyond promised processing times for refunds.
Positive feedback (observed)
Customers who secure low fares, use promotions, or benefit from v.club discounts report good value for price-sensitive travel.
Optional add-ons such as the "Cancel for Any Reason" service are noted as useful by some travellers for increased flexibility.
See aggregated user reviews: Volaris on Trustpilot.
Documentation checklist
Essentials to have ready
- Booking reference (PNR) and passenger full name as on the booking.
- Payment receipt or transaction ID from your original booking.
- Photo ID used for booking (passport or national ID) and contact email/phone.
Optional/conditional documents
- Proof of purchase for the "Cancel for Any Reason" add-on, if applicable.
- Screenshots or copies of any correspondence with Volaris support about cancellations or refunds.
Common mistakes
Missing the 24-hour window
Many customers assume they can cancel within 24 hours regardless of departure timing. The 24-hour risk-free window requires that the flight be a certain number of days from booking (check your booking details).
Assuming all fares are refundable
Buyers often expect refunds for all tickets; in reality, Zero/Basic fares are often non-refundable and may only receive vouchers.
Check fare rules at purchase and consider paid protections if you need flexibility.
Comparative recap
How to read this table
The table below compares common fare types and the Cancel-for-Any-Reason add-on for quick decision-making about cancellations and refunds.
| Feature | Zero / Basic | Plus / Flexible | Cancel for Any Reason (add-on) |
|---|---|---|---|
| Typical refundability | Usually non-refundable; often voucher only | Refundable options available; cash refund possible | Allows partial to full refund (80 - 100%) if rules met |
| Cancellation within 24 hours | May be eligible if booking meets time-to-departure rules | Same 24-hour guidance applies; fare rules still govern | Provides additional refund protection up to 24 hours before departure |
| Volaris-initiated cancellation | Full refund or rebooking typically offered | Full refund or rebooking typically offered | Covers cancellation per add-on terms; check details |
| Processing time for refunds | Varies; vouchers faster, cash refunds may be slower | Cash refunds processed per airline rules; expect processing delays in some cases | Refunds via Hyperwallet for the add-on are reported around 10 business days |
Summary
Choose fare type based on your flexibility needs: low-cost fares save money but limit refunds; flexible fares and paid add-ons increase refundability and reduce risk.
After cancelling
Next steps to monitor
- Save confirmation of cancellation and any voucher codes or refund references provided by Volaris.
- Monitor your payment method or Hyperwallet (when applicable) for refund processing and keep a log of dates.
Helpful links and support
For official instructions on changing or cancelling itineraries, refer to Volaris guidance: How to change your itinerary (Volaris).
For details on the Cancel for Any Reason option and its terms, see: Cancel for Any Reason (Volaris).
Address
Mailing address in India
Volaris does not maintain a public physical postal address for cancellations in India. Use online channels for support and official requests.
Corporate contact and online support
For official procedures and contact options, use the Volaris website help pages linked above to find the appropriate web forms, My Trips access, or customer-service channels.
For customer reviews and experience reports, refer to: Volaris on Trustpilot.