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I hereby notify you of my decision to terminate the contract relating to the Lifelock service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation LifeLock: Easy Method
What is LifeLock
Overview
LifeLock is an identity-theft protection service that monitors personal data, alerts users to suspicious activity, and offers restoration support if identity theft occurs.
The service is subscription-based and operates under Norton/LifeLock policies that define cancellation, refunds, and guarantees.
Core services
Core features typically include credit and identity monitoring, alerting, and help with identity restoration when fraud is detected.
LifeLock also provides a Restoration Guarantee in certain cases where identity recovery fails.
How to cancel LifeLock
Cancel via LifeLock/Norton website
- Sign in to your LifeLock/Norton account and go to the Member Services & Support or "Request Support" area.
- Follow the prompts to submit a cancellation request; confirm the cancellation and keep any confirmation reference.
- For details about refunds and cancellation terms, see the official refund policy: LifeLock refund policy.
Cancel purchases through app stores or third parties
- If you bought LifeLock through the Apple App Store, Google Play, Microsoft Store or other third parties, cancel directly through that platform.
- LifeLock cannot cancel subscriptions that were purchased via an app store; you must use the platform's subscription management tools.
- See a practical guide for third-party cancellations: How to cancel LifeLock (third-party purchases).
What happens when you cancel
Access and renewal
Your LifeLock protection continues until the end of the already paid term after you cancel.
Automatic renewal will stop so you are not billed for subsequent periods once cancellation is processed.
Data and account status
LifeLock may retain personal information after cancellation for legal, tax, or dispute-resolution reasons as stated in their policies.
Retention may limit immediate deletion of account data; you may need to follow their data-request processes to seek removal.
Will I get a refund?
Standard refund rules
- Annual subscriptions: full refund available if you cancel within 60 days of purchase or renewal.
- Monthly subscriptions: refund available only if you cancel within 14 days of purchase or renewal; after that, no refund.
- See LifeLock's official refund terms here: LifeLock refund policy.
Exceptions and guarantees
- If you received LifeLock services free from a third party after a data breach, you may cancel and request a prorated refund for the remaining days of the current term.
- If identity theft occurs with an active, auto-renewing subscription and LifeLock cannot restore your identity, the Restoration Guarantee may reimburse up to 12 months of subscription fees: Restoration Guarantee.
LifeLock plans and pricing
Availability of official INR pricing
There is no verified official LifeLock pricing displayed in Indian Rupees (INR) on LifeLock/Norton public pages.
Reported INR prices found in some user reports appear anecdotal or due to app display issues and are not confirmed.
How to obtain pricing
Contact LifeLock/Norton support or check the platform where you plan to purchase for current, region-specific pricing.
For refunds and policy references see LifeLock's official pages linked elsewhere in this guide.
| Plan | Price (INR) | 期間 |
|---|---|---|
| Official pricing | Contact for pricing | Contact for pricing |
Your consumer rights in India
Consumer Protection Act, 2019
Indian consumers are protected by the Consumer Protection Act, 2019, which requires fair contract terms and reasonable refund practices.
If you believe terms are unfair or a provider refuses a lawful refund, you may raise a complaint with local consumer forums.
Data protection in India
The Digital Personal Data Protection Act, 2023 establishes data-subject rights such as correction and (in certain cases) erasure of personal data.
LifeLock's stated retention for legal or dispute reasons may conflict with these principles, so you may need to escalate data deletion requests through grievance mechanisms or regulatory routes in India.
Customer experiences
Positive feedback
Many users praise LifeLock for fast alerts, useful credit/identity monitoring, and responsive support when issues arise.
Reviews on major review platforms often highlight the peace of mind from timely notifications and monitoring features. Example: Trustpilot reviews.
Negative feedback and risks
Some users report concerns about data retention after cancellation and difficulties getting personal data deleted.
There are also frequent scam attempts impersonating LifeLock; always verify communications against official LifeLock/Norton channels before sharing personal information.
Documentation checklist
Purchase and account details
- Account email and username
- Order number or subscription ID
- Purchase date and billing method
Proof and dispute documents
- Copy of invoice or bank statement showing the charge
- Cancellation confirmation or support ticket screenshots
- Any identity-theft documentation if claiming Restoration Guarantee
Common mistakes
Missing the refund window
Waiting beyond the 60-day (annual) or 14-day (monthly) refund windows can make you ineligible for a refund.
Always check purchase and renewal dates and cancel promptly if you want a refund.
Not checking where you purchased
Purchases made through app stores must be cancelled through those stores, not directly through LifeLock; attempting the wrong route wastes time.
Keep proof of the platform used for purchase to avoid confusion when cancelling.
Comparative recap
Key items compared
The table below summarizes core cancellation and refund points to help quick decisions.
How to use this recap
Use the table to verify whether you should expect a refund and what steps to take depending on purchase channel and subscription type.
| Feature | LifeLock | Notes |
|---|---|---|
| Cancel method | LifeLock site (or app store for third-party purchases) | Use Member Services or platform subscription manager |
| Annual refund window | 60 days | Full refund if cancelled within 60 days |
| Monthly refund window | 14 days | No refund after 14 days for monthly plans |
| Data retention | May be retained for legal/service reasons | May require escalation under Indian data rules |
After cancelling
Immediate steps
- Save confirmation of cancellation and any support reference numbers.
- Monitor your bank or card for refunds or confirmation that auto-renewal has stopped.
Where to get help
- LifeLock refund and cancellation policy: LifeLock refund policy.
- Restoration Guarantee details: LifeLock Restoration Guarantee.
- Guide for cancelling purchases made through third parties: How to cancel LifeLock (third-party).
Address
Corporate address
LifeLock corporate office (primary): 60 East Rio Salado Parkway, Suite 1000, Tempe, AZ 85281, United States.
This is the primary listed corporate/business address for LifeLock operations.
Contacting support from India
Use the Member Services & Support portal on LifeLock/Norton to raise cancellations or refund requests and retain all support reference numbers.
If required, escalate unresolved issues to Indian consumer forums or data-protection grievance mechanisms for enforcement of local rights.