Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel VERISURE
in 30 seconds only!
Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Verisure service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Verisure: Step-by-Step Guide
What is Verisure
Verisure is a provider of professionally monitored security alarm systems for homes and businesses. It offers subscription-based monitoring with 24/7 response, alarm signalling, and connected devices managed through its service team.
The brand operates internationally and has entities registered in India; local service terms and contact routes can differ from other countries.
Service overview
Verisure provides installed alarm systems with remote monitoring and professional response teams. Services are generally sold with an installation agreement and ongoing subscription.
Contract model
Customers subscribe to ongoing monitoring under a contract that typically specifies notice periods, billing cycles, and equipment obligations. Terms determine cancellation rights and refunds.
How to cancel Verisure
Primary cancellation methods
- Send a written cancellation by email to Verisure customer support or by registered post stating your account details and requested termination date.
- Contact customer support by phone to request guidance, but follow up in writing to formalise the request.
- Do not rely solely on the My Verisure app to cancel; the app generally does not process formal contract terminations.
Step-by-step cancellation steps
- 1) Locate your contract and note the required notice period (commonly 30 - 90 days depending on the contract).
- 2) Prepare a written cancellation with your name, account number, installation address, and intended termination date.
- 3) Send the cancellation by email to customer support or via registered post; keep proof of delivery and copies of the message.
- 4) Request written confirmation of receipt and the final termination date from Verisure.
- 5) Return company-owned equipment if required and settle any outstanding charges per your contract.
For official contact options see Verisure customer support: Verisure contact.
What happens when you cancel
Service access and continuity
Services typically remain active and billed during the contractually required notice period. Your monitoring and alarm services usually continue until the termination date specified by the company.
Billing and renewal
Automatic renewals or ongoing billing can apply based on your contract terms. Early termination does not automatically guarantee pro rata refunds unless your agreement expressly allows them.
Equipment and data
Contracts often include clauses about company-owned equipment: you may need to return devices in good condition or pay for unreturned items.
Ask Verisure how they handle personal data and request final account statements and confirmation of data deletion where applicable.
Will I get a refund?
General refund position
There is no publicly stated general 14-day cooling-off refund available in Verisure sources for all contracts. Refund rights depend on the specific contract terms and the timing of cancellation.
Possible exceptions and conditions
- Partial refunds may be possible in limited circumstances (for example, annual prepayment with an allowable prorated refund), but this is contract-dependent.
- If services were paid in advance, expect services to continue until the end of the paid term unless your contract specifies otherwise.
- Keep all contractual language and written correspondence to support any refund claim.
Verisure plans and pricing
Pricing availability
No verified public pricing for Verisure services in India was found in the available sources. Prices, plan names, and billing cycles appear to vary by market and contract.
How to get pricing
Contact Verisure directly for current plans and quotes. Representatives can provide plan details, optional services, and any setup or equipment charges.
| Plan | 期間 | Price |
|---|---|---|
| Standard | Varies | Contact for pricing |
| Premium | Varies | Contact for pricing |
| Business / Commercial | Varies | Contact for pricing |
Your consumer rights in India
Relevant law and cooling-off
The Consumer Protection Act, 2019 and related regulations can apply to distance selling and unfair contract terms in India.
However, cooling-off or cancellation rights depend on contract specifics and whether services were immediately executed.
Recommended actions if you face issues
- Retain all agreements, receipts, emails, and shipping/proof-of-post records.
- Request written confirmation of any cancellation, final bills, and equipment return receipts.
- If terms are unclear or you believe you were treated unfairly, escalate via local consumer forum or statutory grievance channels in India.
Customer experiences
Positive feedback
Many customers praise knowledgeable technicians, quick installation, and responsive, professional staff. Users often highlight user-friendly systems and a sense of improved security.
Negative feedback
Reported issues include difficulty cancelling contracts, billing after moving or requesting termination, and inconsistent customer-service resolution across contacts.
These mixed reviews suggest documenting all interactions and securing written confirmations when cancelling.
Documentation checklist
Essential documents to prepare
- Copy of your written contract or service agreement showing notice period and termination clauses.
- Account number, installation address, and registered contact details.
- Proof of payments (invoices, receipts) and any prepayments made.
Proof of cancellation and equipment
- Copies of your written cancellation (email and/or registered post receipt) and any acknowledgement from Verisure.
- Photos or records of returned equipment, courier tracking, and receipts for any returns.
Common mistakes
Relying on informal cancellation
Assuming a phone call or app message is sufficient to cancel is a common error. Verisure usually requires written notification for formal termination.
Ignoring notice periods and equipment clauses
Failing to check the contract for 30 - 90 day notice periods or for equipment return obligations can lead to unexpected charges.
Also avoid stopping payments without written termination confirmation; unpaid balances can lead to collections or credit issues.
Comparative recap
Quick comparison points
The table below compares Verisure with generic DIY alarm systems and other professionally monitored services on typical customer concerns.
| Feature | Verisure | DIY alarm | Other monitored service | 期間 |
|---|---|---|---|---|
| Installation | Professional installation provided | Self-install | Professional or optional install | Varies |
| Monitoring | 24/7 professional monitoring | Often no monitoring or third-party add-on | 24/7 professional monitoring (varies) | Varies |
| Cancellation ease | Requires written notice; can be perceived as difficult by some customers | Simple - stop subscription or uninstall | Varies by provider; often requires notice | Varies |
| Price transparency | Contact for pricing | Lower upfront cost, transparent pricing | Contact for pricing | Varies |
After cancelling
Confirm closure and equipment return
Obtain written confirmation of the cancellation date and a final account statement showing any outstanding or refunded amounts.
Return any company-owned equipment per instructions and keep proof of shipment or handover.
Where to get help
If you need Verisure contact details or customer support options, use the official contact page: Verisure customer support.
If unresolved, consider raising a complaint with local consumer protection authorities or a consumer forum in India.
Address
Registered local address (as listed)
B1-0603 DLF MYPAD, Vibhuti Khand, Gomtinagar, Lucknow, Uttar Pradesh 226010, India.
Recommendation for visits and correspondence
Use written communication (email or registered post) for formal requests and keep records of all correspondence and receipts for future reference.