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Cancel 2CHECKOUT
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the 2Checkout service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation 2Checkout: Easy Method
What is 2Checkout
Basic description
2Checkout is a global payments platform (operating as Verifone Payments) that enables businesses to accept online payments, manage subscriptions and handle taxes and compliance across multiple currencies.
Primary uses
It is commonly used by SaaS vendors and digital merchants for one‑time sales and recurring billing, offering tools for subscription management and fraud protection.
How to cancel 2Checkout
Cancel via MyAccount (recommended)
- Sign in to your MyAccount portal and locate the subscription you wish to cancel.
- Choose the cancellation option to stop future renewals; cancellation becomes effective at the end of the current term.
- Reference: 2Checkout Terms.
Stop automatic renewal and timing
- To prevent a renewal charge, use the MyAccount "Stop automatic license renewal" link at least 7 days before the renewal date.
- Be aware there is a processing window - see the next section for details.
- Reference: Stopping automatic renewal.
What happens when you cancel
Access and effective date
Cancellations made in MyAccount are effective at the end of the current paid term; you retain access until that expiry unless the merchant specifies otherwise.
Processing window and modification limits
After submitting a cancellation in MyAccount, there is a processing window of up to 28 calendar days during which the subscription cannot be renewed, upgraded, paused, extended, or otherwise modified.
Actual cancellation occurs at subscription expiry or after 28 days, whichever is sooner. Reference: MyAccount cancellation details.
Will I get a refund?
Standard refund policy
2Checkout generally offers unconditional refunds within 14 days of purchase (a "no questions asked" policy), subject to product access limits and merchant conditions.
Reference: 2Checkout Refund Policy.
Exceptions and processing times
- Refund timelines vary by payment method: card and PayPal refunds are processed within 1 business day.
- Wire transfers/checks may take up to 7 business days (fees may apply); SEPA/UK direct debit refunds can take up to 6 weeks; other methods typically take 5 - 7 business days.
- Merchants can issue refunds up to three months after order completion via the control panel; refunds beyond three months up to one year require contacting 2Checkout support.
- Reference: Refund timelines and merchant refund rules.
2Checkout plans and pricing
How pricing is presented
Official pricing is listed in USD on 2Checkout's site and shown as percentage + fixed fee per transaction.
No official INR prices are published; INR amounts must be converted manually from USD equivalents.
Current plan summary
| Plan | Price | Period | Features |
|---|---|---|---|
| 2Sell / basic transaction | 3.5% + US$0.35 per transaction | Per transaction | Global payments, fraud protection |
| 2Subscribe / subscription plan | 4.5% + US$0.45 per transaction | Per transaction | Subscription management, recurring billing |
| 2Monetize / full suite | 6.0% + US$0.60 per transaction | Per transaction | Tax compliance, advanced analytics, channel management |
| Unofficial user‑reported pricing | ₹99 / month OR ₹390 / year (user‑reported; not official) | Monthly / Annual | Likely a glitch or promotional UI display; not officially published |
Your consumer rights in India
Applicability of EU withdrawal rights
2Checkout provides an EU "right of withdrawal" for EEA consumers (14 days), but that statutory right does not automatically apply to consumers in India.
Reference: Right of withdrawal (EEA).
What Indian consumers should know
- India does not have an EU‑style statutory digital withdrawal right; consumers in India must rely on the merchant/platform's published refund and cancellation policies.
- Check the merchant’s terms and 2Checkout refund policy before purchase; retain receipts and order IDs for disputes.
Customer experiences
Positive reports
- Some users and merchants report prompt order processing, quick refunds in certain cases, and professional collaboration from parts of the team.
- These positive examples are referenced in user reviews and merchant feedback on review platforms.
Negative reports
- Many reviewers report issues with customer service, delayed or failed refunds, unexpected auto‑renewals, and difficulties cancelling subscriptions.
- Specific complaints include account terminations without clear explanations and problems getting timely resolution from support.
- See user reviews: Trustpilot reviews.
Documentation checklist
Essential items to gather
- Order number, subscription ID, account email and merchant name.
- Payment method, transaction date, and amount charged.
Supporting evidence
- Screenshots of billing, renewal notices, MyAccount subscription page, and any cancellation confirmation messages.
- Copies of emails or support tickets exchanged with the merchant or 2Checkout.
Common mistakes
Waiting until renewal
Many users wait until after the renewal date to cancel, which can result in an unexpected charge that may complicate refund eligibility.
Not collecting evidence
Failing to save order IDs, screenshots or confirmation emails makes it harder to prove cancellations or request refunds later.
Comparative recap
Quick comparison of key actions
| Feature | Cancel via MyAccount | Stop automatic renewal link | Refund window |
|---|---|---|---|
| How to do it | Sign in to MyAccount and cancel subscription | Use "Stop automatic license renewal" in MyAccount | Request within 14 days for general unconditional refund |
| Effect timing | Effective at end of current term (or after processing window) | Must be done at least 7 days before renewal | Processing varies by payment method (see policy) |
| Modification limits | Up to 28‑day processing window blocks changes | Stops future automatic charges if timely | Merchants can refund up to 3 months via control panel |
After cancelling
Steps to confirm and follow up
- Save the cancellation confirmation and note the subscription expiry date shown in MyAccount.
- If you expect a refund, contact the merchant and keep transaction details ready.
Helpful links
- 2Checkout Terms
- 2Checkout Refund Policy
- How to stop automatic renewal
- MyAccount cancellation processing
Address
Registered address
Singel 250, 4th floor, 1016AB Amsterdam, The Netherlands.
Company trading name
Operates under Verifone Payments BV doing business as 2Checkout and 2Checkout.com Inc.