Cancellation Adore Me: Easy Method

What is Adore Me

Overview

Adore Me is a U.S.-based online lingerie, sleepwear and intimate apparel retailer that offers both one-time purchases and subscription services (VIP Membership and Elite Box).

The company operates primarily from the United States and uses a subscription model for some discounts and exclusive offers.

How it operates

Products are sold through the web and mobile apps; some subscriptions purchased via iOS/Android are handled through the App Store or Google Play ecosystem.

Policies include time-limited self-service cancellation for orders, a returns window, and different processes for subscriptions depending on how they were purchased.

How to cancel Adore Me

Cancel a web order (time-sensitive)

• You may cancel an order on the web within 30 minutes of placing it by using the web "Cancel your order" link in your account.
• After 30 minutes, cancellation is no longer self-service; you must wait to receive the shipment and then return or exchange it per the returns policy.

Cancel VIP Membership or Elite Box

• VIP Membership: Sign in to your Adore Me account (web or app), open your Membership Dashboard, choose "Cancel Membership" and follow the prompts to unsubscribe.
• Elite Box: From your Elite Dashboard on the web, go to "Manage Frequency" and click "Cancel Elite Box Subscription." Cancellation applies going forward; pending shipments cannot be cancelled.

Cancel subscriptions bought via App Stores

• If the subscription (VIP or other) was purchased through iOS or Android, manage and cancel it in your App Store or Google Play subscription settings.
• Refunds for charges billed through these platforms must follow Apple’s or Google Play’s refund procedures; Adore Me support may assist if you provide additional proof.

What happens when you cancel

Access and membership status

When you cancel VIP Membership via your account, you retain access as a Non-Member and will lose any VIP-only pricing or perks at the end of the current period.

Elite Box cancellations are effective for future shipments; already-prepared or pending shipments usually proceed and must be returned after delivery if you do not want them.

Renewals and billing

Cancellation stops future recurring charges but does not automatically refund charges already processed for the billing period unless eligible under the refund policy.

For App Store/Google Play purchases, stopping the subscription in the store stops future charges; billing disputes must go through the store if they billed the charge.

Will I get a refund?

Standard web purchases

Items purchased on the web may be returned within 30 days of delivery for a refund to the original payment method after the return is received and processed.

• A restocking fee of US$5.95 typically applies to standard returns.
• Final-sale items are excluded from refunds.

VIP store-credit refunds and in-app purchases

If you were charged because you forgot to skip a VIP month, store credit may be refundable if requested within 30 days of the charge; refunds to store-credit balance typically appear in 1 - 3 business days.

Refunds for in-app purchases made through the App Store or Google Play follow the respective platform policies; Adore Me may not be able to process those refunds directly.

Adore Me plans and pricing

Pricing availability

No official Adore Me pricing in Indian Rupees (INR) for 2024/2025 could be confirmed from available sources.

For accurate pricing, billing details, or currency conversion, check your account or the store where you purchased the subscription.

Contact for pricing

Your consumer rights in India

Applicability and caution

Adore Me is US-based; buying from an international seller may mean different protections than purchases from Indian e-commerce retailers.

Check whether the purchase is processed by an international entity or a local arm before assuming Indian statutory protections apply.

Practical recommendations

• Review the seller’s returns and refund policy before purchase, especially for subscription charges.
• If you are charged through the App Store or Google Play, raise disputes or refund requests through Apple/Google in addition to contacting the seller.

Customer experiences

Positive highlights

Many reviewers praise Adore Me for a wide selection, quality materials, accurate sizing, and inclusive presentation such as using size models.

Some customers report responsive service and a straightforward return process for eligible items.

Negative trends

Common complaints include shipping delays, slow refunds, restocking fees, and difficulties cancelling orders before they ship.

There are reports of unauthorized VIP charges and challenges resolving in-app subscription billing.

For user reviews, see customer feedback on Trustpilot: Adore Me reviews on Trustpilot.

Documentation checklist

Before you cancel or request a refund

• Order number, order date, and the email used for the account.
• Screenshot or copy of the charge on your card or app-store receipt.

When you contact support

• Membership or subscription dashboard screenshots showing your current status.
• Tracking number and proof of return shipment if you return items.

Common mistakes

Typical errors

Trying to cancel a web order after the 30-minute self-service window is a frequent mistake; the order often proceeds to shipment and must then be returned.

Assuming App Store/Google Play subscriptions can be cancelled from the seller’s site is another common issue; those must be managed in the respective store.

How to avoid them

Act immediately if you need to cancel an order online - use the first 30 minutes to self-cancel if available.

Keep clear records of skip-month actions for VIP, and check the subscription source (store vs. seller) so you use the correct cancellation flow.

Comparative recap

Quick comparison

After cancelling

Steps to confirm

• Check your account dashboard and email for a cancellation confirmation or change of status.
• Keep transaction records and screenshots in case you need to dispute a charge.

Where to get more information

If you want to read other customers’ experiences before or after cancelling, see reviews on Trustpilot:

Adore Me reviews on Trustpilot

Address

Corporate location

Adore Me (headquarters address listed in public profiles):

401 Broadway, 12th Floor, New York, NY 10013, USA

Support reminder

For subscription charges made via App Store or Google Play, contact the respective store for billing disputes in addition to contacting seller support.

Keep all order numbers and receipts handy when you contact customer service.