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Cancel BRADFORD EXCHANGE
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Cancellation service #1 in United States
Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Bradford Exchange service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Bradford Exchange: Easy Method
What is Bradford Exchange
Overview
The Bradford Exchange is an online retailer known for collectibles, limited-edition items, jewelry and themed subscription collections.
Customers can buy one-off items or subscribe to recurring collections and member offers through regionally operated sites.
How it operates
Orders are typically processed through Bradford Exchange’s international sites (US/UK) and shipped from those channels.
Regional-specific policies for India were not located; many support and subscription actions appear handled via global support pages.
How to cancel Bradford Exchange
General approach
There is no India-specific online cancel button found in verified sources. Cancellation is usually done by contacting customer support.
Prepare order details and account information before contacting support to speed the process.
Step-by-step cancellation
- Locate your order number and account email on your order confirmation or account page.
- Contact Bradford Exchange customer support via the official subscription/contact page: Contact & Subscription Support.
- Request cancellation of the subscription or specific order, and ask for confirmation by email including a reference number.
- If you have recurring billing, ask the agent to confirm that future charges will stop and request a written confirmation.
- Keep screenshots or copies of communications and any confirmation emails until the account is fully closed and refunds (if any) are resolved.
What happens when you cancel
Access and deliveries
Cancelling a subscription generally stops future shipments and charges but does not recall items already shipped.
If an item is in transit, it typically must be returned under the returns policy for a refund or exchange where allowed.
Account and data
Customer data is retained per the company’s operating procedures; request confirmation if you want your account closed or data removed.
Ask support whether your subscription profile or recurring-payment token will be deleted after cancellation.
Will I get a refund?
Refund policy summary
Bradford Exchange offers extended satisfaction guarantees in some regions: many items may be returned within 365 days for a refund, with exceptions.
These timelines come from the UK consumer-rights FAQ and may reflect global practice but are not India-specific guarantees.
Key exceptions and conditions
- Most items: return within 365 days for refund (where applicable).
- Jewellery/apparel: 120-day return window.
- Coins: 14-day return window.
- Personalized items: not eligible for return.
- Always confirm on the order page or via support whether the specific item is eligible for return.
For details see the company consumer-rights information: Bradford UK - Consumer Rights.
Bradford Exchange plans and pricing
Pricing overview
Official India pricing was not found in verified sources. The following reported prices come from user reports and may vary by offer.
Contact support for official, current pricing for your region and offers.
Known reported plans
| Plan | Price (INR) | Period | Notes |
|---|---|---|---|
| Monthly | ₹99.00 | Monthly | Reported fair monthly rate (user reports) |
| Annual (reported incorrect) | ₹6,800.00 | Yearly | Shown by some users as incorrect compared to expected discount |
| Annual (offer/milestone) | ₹390.00 | Yearly | Lower price seen in context-specific offers or milestones |
Your consumer rights in India
Relevant Indian law
No India-specific Bradford Exchange policy was located in verified sources.
Indian consumers are protected under the Consumer Protection Act, 2019 and can approach state consumer commissions for disputes.
Where to escalate
- If you cannot resolve an issue with Bradford Exchange support, you may file a complaint under Indian consumer law.
- State Consumer Disputes Redressal Commissions handle consumer complaints; see general information: State Consumer Disputes Redressal Commission.
Customer experiences
Positive highlights
Verified reviews note high-quality collectibles, attractive installment plans, and helpful customer service in many cases.
Some users praise the product uniqueness and website navigation ease. See review summaries here: Trustpilot - Bradford Exchange.
Common complaints
- Reports of delivery delays and mixed feedback on shipping costs and tracking reliability.
- Complaints about auto-subscriptions or unclear subscription terms leading to unexpected charges.
- Some users report difficulties cancelling accounts and obtaining timely refunds.
Documentation checklist
Essential documents to collect
- Order number(s) and order confirmation emails.
- Name, account email and billing details used for the purchase.
- Screenshots of subscription offers, promotional pages or pricing shown at purchase.
Support correspondence
- Copies of emails and chat transcripts with support, including dates and agent names if provided.
- Bank/credit card statements showing charges if billing disputes are needed.
Common mistakes
Assuming instant cancellation
Some customers assume cancelling an account stops all billed items immediately; in many cases existing charges or shipped items still apply.
Always confirm with support that future recurring charges are stopped and get written confirmation.
Missing order details
Failing to provide order numbers, account email or billing info delays cancellation and refund processing.
Also be careful to check for hidden subscription clauses in offers that may auto-enroll you in future shipments.
Comparative recap
Quick comparison
| Feature | Bradford Exchange (reported) | Typical Indian consumer expectation |
|---|---|---|
| Cancellation route | Contact support via subscription/contact page | Direct online cancel button and support escalation |
| Refund window | Most items up to 365 days; jewellery 120 days; coins 14 days; personalised no return | Varies by seller; governed by Consumer Protection Act and seller policy |
| Common issues | Auto-subscription confusion, delivery delays, billing disputes | Expect clear billing and timely dispute resolution |
After cancelling
Follow-up steps
Save cancellation confirmation and monitor your card or bank statements for subsequent charges for at least two billing cycles.
If charges continue, contact your bank or card issuer to dispute and provide support correspondence as evidence.
Helpful links
- Subscription & contact page: Bradford Exchange Contact & Subscription
- Consumer rights reference (company FAQ): Bradford UK - Consumer Rights
- General Indian consumer dispute info: State Consumer Disputes Redressal Commission
Address
Corporate mailing address
The Bradford Exchange Rewards, P.O. Box 290728, Wethersfield, CT 06129-0728.
Notes on contacting by mail
Mailing the company may be slower than using the online contact form; include order numbers and a return email address for response.
For subscription cancellation, the online contact form and phone/email support channels listed on the contact page are the primary routes.