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I hereby notify you of my decision to terminate the contract relating to the Ebay service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ebay: Easy Method
What is eBay India
Overview
eBay India is an online marketplace that connects buyers and sellers for new and used goods through fixed-price listings and auctions.
It operates as a platform where individual sellers and stores list items, and eBay provides transactional and dispute-resolution services.
Scope in India
eBay India supports buyer protection mechanisms and seller tools specific to the Indian market, while individual listing return policies depend on sellers.
Platform policies such as the eBay Guarantee and cancellation rules apply to transactions on eBay India.
How to cancel eBay India
Buyer-initiated cancellation (quick window)
- Go to My eBay / purchase history and choose the order you want to cancel.
- Request cancellation only if the order shows “not shipped” - the seller must approve the request.
- Note: in some markets eBay’s buyer cancellation window is short (for example, about one hour after purchase); if that window has passed you must request the seller to cancel.
Seller-initiated cancellation
- Sellers can cancel orders (including up to 30 days after checkout) and must select a valid reason when canceling.
- Cancellations for reasons like BUYER_ASKED_CANCEL or ADDRESS_ISSUES typically won’t count as defects; OUT_OF_STOCK may count as a defect.
Practical tips
- Communicate promptly with the other party through eBay messages before canceling to speed approval.
- Keep screenshots of cancellation requests and seller approvals for records.
What happens when you cancel
Transaction reversal
Once a seller approves a buyer-initiated cancellation, eBay reverses the transaction and triggers a refund to the buyer.
For seller-initiated cancellations, eBay will also refund paid amounts automatically when appropriate.
Impact on accounts
Sellers may receive a defect depending on the cancellation reason; some reasons are exempt from defects.
Buyers retain access to order records and message history for dispute or refund claims after cancellation.
Will I get a refund?
eBay Guarantee and refund coverage
Buyers can file eBay Guarantee claims for Item Not Received or Item Significantly Not as Described; successful claims refund the full transaction amount including shipping.
Claims must be filed within 30 days of payment being realized to be eligible under the eBay Guarantee.
Payment method and exceptions
Historically, some payment channels (e.g., PaisaPay) resulted in refunds to the original payment method; other channels used alternatives like Demand Drafts.
There is no automatic statutory 14-day cooling-off right specified by eBay India; returns and refunds depend on seller listing terms and the eBay Guarantee.
eBay India plans and pricing
Subscription plans
eBay offers Shop subscriptions and selling tools with monthly fees and reduced listing/feature fees for subscribers.
Listing and final value fees still apply per item sold; specific rates vary by listing type.
Pricing table
| Plan | Price | Period (期間) | Features |
|---|---|---|---|
| eBay Shop - Basic | ₹299/month | Monthly (月額) | Lower listing & feature fees; Re.1 listing fee across durations |
| eBay Shop - Featured | ₹1,200/month | Monthly (月額) | Higher visibility; discounted listing & feature fees |
| eBay Shop - Premium | ₹2,500/month | Monthly (月額) | Maximum visibility; lowest feature fees |
| Selling Manager (tool) | ₹199/month | Monthly (月額) | Bulk relist, invoices, templates |
| Selling Manager Pro | ₹399/month | Monthly (月額) | Inventory management, sales stats, reports |
Your consumer rights in India
Key protections
Under eBay India, buyers can raise eBay Guarantee claims for non-delivery or items significantly not as described within 30 days of payment.
Successful claims may result in a full refund including shipping costs.
Limitations and seller terms
- There is no eBay-stated statutory 14-day cooling-off return right; return policies are governed by seller listings and the eBay Guarantee.
- If a seller offers returns in a listing, follow their stated return window and instructions to avoid disputes.
Customer experiences
Positive reports
Some users report successful purchases and refunds and occasional positive service experiences on third-party review platforms.
These positive accounts appear in a minority compared to other feedback sources.
Negative reports
Public reviews include complaints about refund delays, disputed claims, account issues, and inconsistent customer support responsiveness.
For a sample of user reviews, see perspectives collected on review sites such as SiteJabber and Trustpilot.
Documentation checklist
What to gather before cancelling
- Order ID, item number, purchase date and payment confirmation screenshot.
- Messages exchanged with the seller showing cancellation requests or agreement.
What to keep for disputes
- Tracking number and shipment confirmation (if applicable).
- Photos of the item (for “not as described” claims) and any return shipment receipts.
Common mistakes
Waiting too long to request cancellation
Buyers sometimes miss the short cancellation window and then expect an automatic cancel - always check the order status immediately.
If the order shows “shipped,” cancellation via My eBay is usually not possible and you must arrange a return or contact the seller.
Poor record-keeping and communication
Not saving messages or transaction screenshots makes eBay Guarantee claims harder to prove; always keep clear records.
Also avoid canceling without confirming the seller’s acceptance if you need a timely refund.
Comparative recap
At-a-glance comparison
| Aspect | Buyer-initiated | Seller-initiated | eBay Guarantee claim |
|---|---|---|---|
| Who can start | Buyer via My eBay (if not shipped) | Seller via order tools | Buyer files claim with eBay after failed resolution |
| Typical time window | Short buyer window (often very limited) | Up to 30 days post-checkout (seller rules apply) | File within 30 days of payment realization |
| Effect on seller metrics | Depends on reason; seller approval required; may avoid defect | Some reasons exempt from defects; OUT_OF_STOCK may count | Not a cancellation type but may trigger full refund if claim succeeds |
| Refund handling | Auto-reversed and refunded on approval | Paid orders auto-refund buyer when cancelled | Full refund including shipping if claim approved |
After cancelling
Follow-up actions
Confirm the refund timeline and payment method with the seller and check your payment account for the reversal.
If the refund does not arrive in the stated period, open a case through eBay’s resolution process promptly.
Where to get more information
- Read user reviews and community feedback on SiteJabber.
- See broader customer experiences on Trustpilot.
Address
eBay India corporate contact
Grievance Officer / Corporate address for eBay India (as published):
14th Floor, N-Block, R-Tech Park, Off. W.E. Highway, Goregaon (E), Mumbai - 400063, India
How to use the address
Use this address for escalation letters, formal grievance submissions, or to reference in disputes if instructed by eBay support.
Always keep copies of any mail and proof of postage when sending physical correspondence.