Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel FRANK AND OAK
in 30 seconds only!
Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Frank And Oak service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Frank And Oak: Easy Method
What is Frank And Oak
Frank And Oak is a fashion retailer known for casual and eco-conscious clothing, plus a subscription-based “Style Plan” in some markets. The brand operates online and has used regional storefronts and partner sites for India.
This guide focuses on cancelling orders or subscriptions related to Frank And Oak in India and explains the practical steps, timings, and consumer rights you should expect.
Scope of this guide
Information here covers India-specific cancellation and refund procedures reported for Frank And Oak products sold via frankshirt.co.in / frankshop.in. It also notes unclear or unsupported mobile-app cancellation routes.
Limitations
Some pricing and process details are user-reported and may change. Where policies are not clearly published for India, this guide uses available verified data and typical practice for online orders.
How to cancel Frank And Oak
Cancel via India website (frankshirt.co.in / frankshop.in)
- You may cancel your order within 24 hours of placing it by emailing Hello@frankshirt.in with your order ID and reason.
- Include the order ID, your full name, and a short reason in the email; keep sent timestamps as proof.
- Once the order has shipped, cancellations are not possible - request a return only if eligible after delivery.
App Store / Google Play purchases
- No India-specific mobile-app cancellation policy was located; app-store cancellations are likely not supported for India purchases.
- If you believe the purchase is linked to the India storefront, follow the India web email cancellation route above (within 24 hours) rather than contacting app stores first.
What happens when you cancel
Order processing and shipment
If you cancel within the allowed 24-hour window and the order has not shipped, the seller should stop fulfillment and confirm cancellation by email. Keep that confirmation for records.
If the item has already shipped, the order cannot be cancelled; you must follow the returns process after delivery if eligible.
Account access and subscription effects
Canceling an individual order does not necessarily cancel any subscription-style plan unless you specifically request subscription cancellation through the provider’s subscription channel.
Ask for written confirmation if you intend to stop recurring charges; retain all messages and timestamps.
Will I get a refund?
Refund policy summary
- Returns or exchanges are allowed only within 7 days of delivery and only for faulty, damaged, or incorrect items - not for size or change-of-mind issues.
- Size-related returns or refunds are not offered if the item delivered is otherwise correct; customers must check size charts before ordering.
Refund method and timing
For Cash-on-Delivery (COD) orders, refunds are processed to a bank account supplied by the customer after the returned product passes quality control on arrival.
Refund processing typically takes approximately 7 working days after QC clearance, but delays have been reported by some customers.
Frank And Oak plans and pricing
Pricing notes
Frank And Oak does not publicly list INR pricing in an official India page; the table below uses user-reported figures shared online and may vary with promotions.
Prices reported are unverified by an official India price list and should be confirmed before subscribing or purchasing.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription (user-reported) | ₹99/month | Monthly | Frank And Oak subscription plan for India (user-reported) |
| Annual Subscription (initial, user-reported) | ₹6,800/year | Annual | Initial incorrect annual price shown in app (user-reported) |
| Annual Subscription (post-fix, user-reported) | ₹390 (assumed monthly equivalent) | Converted monthly (implied) | User reported seeing ₹390 upon milestones/popup offer |
How to confirm current pricing
Because prices may be dynamic or promotional, confirm cost and billing frequency in any confirmation email or subscription management page before accepting charges.
If billed incorrectly, save invoices and correspondence for dispute or refund requests.
Your consumer rights in India
Relevant legal protections
Under Indian consumer protection laws (for example, the Consumer Protection Act, 2019), customers generally have rights to remedies for defective, unsafe, or misdescribed goods.
Restrictive seller policies (such as no refunds beyond 24 hours, or refusal of refunds for defective returns) may conflict with statutory protections in India.
How to escalate if needed
- Raise the issue first with the seller in writing and keep all evidence (emails, photos, invoices, shipment tracking).
- If the seller refuses a lawful refund or fails to deliver, customers can lodge complaints with the National Consumer Helpline or local District Consumer Dispute Redressal Commissions.
Customer experiences
Positive feedback
Some customers praise the product quality and value, noting garments that age well and good material for the price.
Positive reviews describe long-term satisfaction with specific items and recommend the brand on quality grounds.
Negative feedback and common complaints
- High proportion of 1-star reviews citing long shipping delays and unfulfilled orders.
- Frequent reports of poor or unresponsive customer service and delays obtaining refunds even after returns were received.
- Issues with vague order confirmations and orders stuck in processing or “shipment info received” status without delivery updates.
Documentation checklist
Before you cancel or request a refund
- Order ID and purchase invoice or confirmation email.
- Payment proof or transaction record (card, UPI, COD receipt).
- Size chart screenshot if size is disputed (to show you checked before ordering).
For returns and disputes
- Clear photos of faulty, damaged, or incorrect items and packaging.
- Return tracking number and proof of shipment, plus the email thread with customer support.
- Bank account details for COD refunds and any written refund confirmation from the seller.
Common mistakes
Waiting too long to act
Missing the 24-hour cancellation window for pre-shipment cancellations is a frequent issue. Act immediately and keep timestamps of your request.
Assuming size or change-of-mind returns are allowed
Many customers expect free size exchanges; in India, returns are limited to faulty/damaged/incorrect items within 7 days, so check size charts carefully.
Also avoid relying solely on app-store refund routes for India purchases; use the seller’s specified contact method.
Comparative recap
Quick comparison: app vs web (India)
| Channel | Cancellation window | How to cancel | Refunds / Returns |
|---|---|---|---|
| App Store / Google Play | No clear India-specific policy found; likely unsupported | Recommend emailing India support (Hello@frankshirt.in) within 24 hours if linked to India order | If purchase corresponds to India storefront, follow India return rules; otherwise follow app-store policies |
| Web (frankshirt.co.in / frankshop.in) | Cancel within 24 hours before shipment by emailing Hello@frankshirt.in | Email order ID and reason; seller confirms cancellation if not shipped | Returns allowed within 7 days for faulty/damaged/incorrect items; refunds processed after QC |
Key takeaway
For India purchases, use the frankshirt/frankshop India contact route and act quickly; app-store paths are unclear and may not apply.
After cancelling
Immediate next steps
- Save the cancellation confirmation email and any reference number provided by the seller.
- If you are due a refund, provide required bank details promptly and retain proof of submission.
If problems continue
If you do not receive confirmation, refund, or a satisfactory response, escalate by documenting all communications and consider contacting consumer protection authorities in India.
Keep copies of all evidence in case you need to file a formal complaint with the National Consumer Helpline or local consumer forum.
Address
Company headquarters (public contact)
160 St‑Viateur East, Suite 702, Montréal, Québec H2T 1A8, Canada
India customer contact
For India cancellations and order inquiries: email Hello@frankshirt.in and include your order ID and reason for cancellation.
Seller-operated India storefronts referenced: frankshirt.co.in and frankshop.in (use the India email address above for cancellations and returns).