Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel GOUSTO
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Gousto service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Gousto: Easy Method
What is Gousto
Overview
Gousto is a subscription meal-kit service that delivers fresh ingredients and recipes to customers so they can cook meals at home.
It operates on a recurring box model where customers select recipes, choose delivery slots, and receive weekly deliveries in markets where Gousto operates.
How it works
Customers sign up online, choose a plan and recipes, and manage deliveries and subscriptions from their account dashboard.
Deliveries, cut-off times and cancellation rules are set by Gousto and described in their terms and help resources.
How to cancel Gousto
Online via website
- Log into your Gousto account.
- Go to My Details → Cancel Account to submit a cancellation.
- Make sure cancellation is completed before the weekly cut-off (typically midday 3 - 5 days before delivery) to avoid being charged.
- Reference: Gousto terms & conditions.
Other methods
- Help Centre - use the site help/contact channels to request cancellation if you cannot cancel through My Details.
- Phone - contact Gousto customer service to request cancellation (example support number used in public sources: 020 3011 1002).
- Do NOT rely on cancelling through the App Store or Google Play; that does not cancel the Gousto subscription itself.
- Source overview of alternative methods: cancel guide.
What happens when you cancel
Subscription and deliveries
Cancelling stops future boxes after the cancellation has been processed and after any applicable cut-off has passed.
If an order was already processed before cancellation, that delivery will usually proceed and may be charged.
Account access and reactivation
Your account typically remains accessible so you can view past orders and reactivate the subscription if needed.
Reactivate through your account dashboard or contact customer support to restore a subscription.
Data and records
Gousto retains order and account records under its terms; keep your own confirmation emails or screenshots for proof of cancellation.
These records help if you need to dispute charges or request refunds after cancelling.
Will I get a refund?
14‑day cooling-off rule
The statutory 14-day right to cancel distance contracts exists in many jurisdictions but is generally excluded for perishable goods like meal kits.
Gousto’s terms indicate the 14-day cooling-off right is typically not available for meal-kit orders; see their terms for details: Gousto terms & conditions.
Refunds and processed orders
- No refund is usually available once an order is processed.
- If you cancel before the cut-off (for example by noon 3 days before delivery), you typically avoid being charged for that delivery.
- Processed orders may be refunded or credited at Gousto’s discretion in some cases.
- See consumer guidance on cancellation outcomes: cancellation guide.
Gousto plans and pricing
Pricing availability
No evidence was found of Gousto operating or publishing pricing in India (INR) for 2024/2025.
Pricing information publicly available from Gousto is shown in GBP for the UK market only.
Contact for pricing
If you need regional availability or pricing information, contact Gousto directly through their official channels or check their country site where available.
| Plan | Period | Price |
|---|---|---|
| Sample plan | Per box | Contact for pricing |
| Subscription | Recurring | Contact for pricing |
Your consumer rights in India
Distance selling and perishables
India’s consumer protection rules provide rights for distance selling, but exclusions apply for perishable goods in practice.
Meal-kit products that are perishable are typically excluded from the statutory cooling-off right, mirroring Gousto’s terms.
Unauthorized or wrongful charges
- If you cancelled correctly before the cut-off and were still charged, keep proof of cancellation and contact your bank to dispute the charge or request a chargeback.
- Maintain records such as cancellation confirmations, timestamps, screenshots and bank statements when lodging complaints.
- Third‑party guides note chargeback and complaint options for wrongful charges: consumer steps.
Customer experiences
Positive feedback
Some customers praise Gousto for recipe variety, convenience, and easy-to-follow instructions that save supermarket trips.
Reviews note generally good portion sizes and, for many users, fast deliveries and adequate ingredient quality.
Negative feedback
Frequent complaints include late deliveries, missing or poor-quality ingredients, and slow or unhelpful customer service responses.
Reports also mention unwanted deliveries after cancellation, restored subscriptions without consent, and refunds issued as credit rather than cash.
Summary of reviews: Gousto reviews.
Documentation checklist
What to save
- Order number(s) and delivery date(s).
- Cancellation confirmation email or screenshot showing date and time.
- Payment receipts or bank/credit card statements showing any disputed charge.
- All communications with customer support (chat transcripts, emails, call logs).
How to present your case
- Provide a clear timeline: sign-up, cancellation request, cut-off date, and any charges taken.
- Include screenshots or copies of confirmations and your bank statement when filing a dispute.
- If contacting your bank or a consumer body, attach all supporting documents and note reference numbers.
Common mistakes
Cancelling via App Store or Google Play only
Many users mistakenly cancel the app subscription through the App Store or Google Play thinking it cancels Gousto.
App Store/Play cancellations do not cancel the Gousto subscription; you must cancel through the Gousto website or customer support.
Missing the cut-off and losing proof
Waiting until after the weekly cut-off to cancel often results in charges for the next box.
Failing to save a cancellation confirmation makes refunds or disputes harder; always capture and retain confirmation evidence.
Comparative recap
Quick method comparison
The table below compares common cancellation methods and expected outcomes to help you choose the right approach.
Notes on choice
When in doubt, cancel via the website and keep confirmation. Use phone support only if web methods fail.
| Method | Refund likelihood | Ease | Notes |
|---|---|---|---|
| Website (My Details) | Best chance to avoid future charges if before cut-off | High | Direct cancellation; save confirmation |
| App Store / Google Play | Low - does not cancel Gousto subscription | Moderate | Only stops app-subscription billing, not Gousto order billing |
| Phone support | Variable - depends on timing and agent | Moderate to low | Useful if website fails; get a reference number |
After cancelling
If you are charged after cancelling
- Check the cancellation confirmation and the cut-off timing.
- Contact Gousto support with your cancellation proof and request a refund or credit.
- If unresolved, contact your bank to dispute the charge with supporting documents.
Helpful links and further reading
- Gousto terms and conditions: https://gousto.ie/terms-and-conditions
- Third‑party cancellation guide and consumer steps: https://www.postclic.com/en-ae/letters/subscription-box/cancel-gousto/
- Customer review summaries: https://www.reviews.io/company-reviews/store/gousto
Address
Gousto head office
Unit 1.8 & 1.9, The Shepherds Building Central, Charecroft Way, Hammersmith, London W14 0EE, United Kingdom.
Notes
This guide is prepared for users in India but is based on publicly available sources linked above; Gousto may not operate or publish pricing in India.
For the most current policies, consult the official Gousto terms and contact Gousto customer support directly.